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Top Remote Customer Success Jobs
Experienced Customer Success Manager with a focus on overseeing a portfolio of customers in the application security domain. Strong problem-solving skills, excellent communication abilities, and experience in technical product demonstrations. Passionate about building customer relationships and working in a dynamic startup environment.
The Customer Success Manager at Syndio will guide a dedicated portfolio of enterprise clients to achieve workplace equity goals. Responsibilities include nurturing customer relationships, providing insights on workplace equity strategies, collaborating with various teams, and influencing customer service strategies. The role demands excellent communication skills and the ability to engage with C-Suite executives.
As the Head of Customer Success, you will lead the Customer Success team, driving client retention and implementing strategic initiatives to maximize client satisfaction and loyalty. Collaborating with cross-functional teams, you will focus on operational improvements and enhance service delivery. Your role involves advocating platform requirements to the development team and maintaining strong relationships with clients and stakeholders.
The Customer Success Manager at Vercel will manage a portfolio of Enterprise customer accounts, driving business value and ensuring customer satisfaction. This role involves onboarding, success criteria measurement, issue resolution, and identifying expansion opportunities, while collaborating with various stakeholders to enhance the customer experience.
As a Customer Success Manager at Syndio, you will guide a dedicated portfolio of customers in achieving workplace equity goals by building relationships and advising on compliance and usage of workplace equity tools. You'll work closely with teams across the company to support customers, identify evolving needs, and influence customer service strategies.
As a Customer Success Architect at Bobsled, you will design optimal platform implementations, provide technical support, enhance products based on customer feedback, build strategic relationships with clients, manage incidents, and ensure thorough documentation of issues.
As a Customer Success Manager at Syndio, you'll build and maintain relationships with clients, guiding them in achieving workplace equity goals. You will communicate ongoing customer needs, work with cross-functional teams, and influence the customer service strategy while ensuring client satisfaction and compliance with workplace equity tools.
The Principal Customer Success Manager drives customer loyalty and adoption of Trellix Solutions. This role involves consulting with key accounts, developing success plans, collaborating with sales teams, advocating for customer needs, handling deployment escalations, and identifying risks to customer outcomes.
The Global Head of Scaled Customer Success will develop and execute a scalable customer experience strategy, lead a pooled Customer Success Management team focused on unassisted customer segments, optimize processes and tech stacks, and advocate for data-driven improvements in customer experience.
The Customer Success Manager will develop relationships with clients, ensuring they achieve workplace equity goals. Responsibilities include advising on strategies, guiding compliance needs, managing customer interactions, and collaborating with various teams to enhance service delivery and customer satisfaction.
As a Customer Success Manager at Syndio, you will manage customer relationships, guiding them to achieve workplace equity goals. Your responsibilities include advising on equity strategies, driving product usage, and collaborating with various internal teams to enhance client satisfaction and ensure compliance. Your role will also involve influencing the overall customer service strategy and training on workplace equity concepts.
The Client Success Manager at ExecOnline is responsible for managing client relationships, ensuring client satisfaction, and supporting clients in achieving their objectives. This role involves coordinating with account management and cross-functional teams, evaluating client engagement, and facilitating client interactions effectively.
As a Customer Success Manager at Syndio, you will empower organizations to achieve workplace equity goals by managing customer relationships, guiding equity strategy, and ensuring ongoing compliance with workplace equity tools. You will collaborate with various teams to enhance the customer journey and identify evolving customer needs.
As a Customer Success Manager at Relocity, you'll manage onboarding and implementation processes for clients, drive the utilization of solutions, build and maintain client relationships, resolve escalations, follow up on invoices, and identify upsell opportunities. You will also develop materials for quarterly business reviews to enhance customer engagement and satisfaction.
The Customer Success Manager will empower organizations to achieve workplace equity goals through building strong client relationships, advising on strategy, ensuring compliance, and driving engagement with Syndio's workplace equity tools. This role involves collaboration with various internal teams and a focus on delivering value to key decision-makers.
The Senior Customer Success Operations Manager will develop and manage processes to ensure efficient operations within Customer Success. Responsibilities include collaborating with leadership to design playbooks, improving processes, managing operational cadences, and supporting various initiatives. The role requires a high level of communication, problem-solving skills, and the ability to manage projects effectively.
As an Enterprise Customer Success Manager, you will build and maintain strong relationships with key clients, ensuring their business goals align with our SaaS solutions. Responsibilities include onboarding new clients, providing training, advocating for clients internally, executing strategic account plans, and tracking performance metrics to enhance client satisfaction and drive usage and renewals.
The Regional Customer Success Manager - West at Viz.ai is responsible for enhancing client engagement with the Viz.ai technology. This involves overseeing customer experience, providing training, and implementing strategies to improve clinic outcomes while driving business growth through contract renewals and expansions.
The Client Experience Manager will enhance client relations by analyzing data to provide insights that drive product adoption and performance at Pattern. Responsibilities include improving business processes, configuring the platform, and communicating effectively with law firm clients.
The Senior Technical Success Manager at Snyk engages with customers to integrate security into their Software Development Life Cycle. Responsibilities include building relationships with customer engineering teams, designing onboarding programs, advocating for customer needs, and facilitating customer interactions to enhance satisfaction and product adoption.
The Customer Success Manager for the LATAM market partners with customers to understand their business objectives, deliver ROI, drive product adoption, and ensure customer engagement and retention. The role involves educating customers on product features and advocating for their needs internally.
As a Senior Customer Success Manager at Chainguard, you will lead the technical onboarding process for new customers, advocate for their needs within the organization, and ensure successful engagements through collaboration with various internal teams. You will manage the day-to-day communication with customers to drive outcomes and deliver value.
The Enterprise Customer Success Manager is responsible for ensuring the success of Lumos' largest customers by managing relationships, onboarding, renewals, and customer lifecycle management. This role involves acting as a trusted advisor, influencing product direction based on customer feedback, and achieving ROI within expected timelines.
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The Customer Success Manager at EasyPost advocates for customers by preventing churn, identifying needs for account growth, and collaborating with internal stakeholders to resolve issues. Responsibilities include conducting account health assessments and maintaining customer data in the CRM, while delighting customers and driving their success with EasyPost's services.
The Client Success Coordinator is responsible for managing the KUKUI All-in-One Success Platform and on-going marketing campaigns for clients. This role involves regular communication with clients, providing excellent customer service, coordinating with internal teams, and staying updated on market trends and best practices.
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