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Top Remote Customer Success Jobs
Information Technology • Security • Cybersecurity
The Director of Customer Success Engineering leads a technical team to ensure customer satisfaction and effective adoption of solutions. Responsibilities include defining strategic leadership for customer success, managing teams, advocating for customer needs, establishing scalable processes, engaging with executives, identifying growth opportunities, and analyzing metrics to enhance retention.
Top Skills:
Cybersecurity
Artificial Intelligence • Marketing Tech • Mobile • Software
As a Senior Customer Success Manager at Attentive, you will manage strategic client relationships, guiding their program strategy, revenue forecasting, and account growth. You'll provide consultative support and lead discussions to identify product opportunities while working closely with cross-functional teams to maximize customer value and satisfaction.
Top Skills:
CatalystSalesforce
Artificial Intelligence • Machine Learning
The Customer Success Manager will nurture and grow relationships with Arize customers, drive adoption of AI solutions, manage renewals and upsells, and identify growth opportunities. This role requires collaboration with the Customer Success Engineering team and effective communication to ensure customer satisfaction and healthy account management.
Top Skills:
AIMachine Learning
Software
The Customer Success Engineer at WordPress VIP ensures customers' technical success with their applications, providing architectural consulting and support primarily through Zendesk. Responsibilities include troubleshooting, promoting platform use, and collaborating with teams to meet customer goals, while maintaining customer engagement through effective communication and problem-solving.
Top Skills:
JavaScriptPHP
Big Data • Enterprise Web • Marketing Tech • Software
The Senior Customer Success Manager at Thanx will oversee the Customer Success cycle for key restaurant accounts, ensuring customer satisfaction and retention. Responsibilities include managing customer relationships, analyzing data to recommend strategies, providing technical solutions, and collaborating with teams to optimize customer performance.
Marketing Tech
The SMB Customer Success Manager at RollWorks will build relationships with key customers, driving product adoption and contract utilization. Responsibilities include collaborating with internal teams to ensure customer success, developing renewal plans, and becoming an expert on the RollWorks platform to help customers with Account Based strategies.
Security • Cybersecurity
The Customer Success Manager will enhance customer satisfaction and retention by building relationships, ensuring users realize the full value of our services, providing education on product features, monitoring customer health, and collaborating with internal teams. Responsibilities include conducting business reviews, driving key feature adoption, and mitigating risks while maintaining a feedback loop with customers for product improvements.
Healthtech
The Director of Client Success will lead the U.S. client success organization, developing and executing strategies to ensure client value realization with Altera's digital health solutions. This includes managing a high-performing leadership team, driving client adoption, retention, and growth, while overseeing onboarding, implementation, and measuring performance indicators for operational excellence.
Other
The Customer Success Manager at Truleo will oversee customer relationships, develop strategies for retention and growth, analyze customer feedback and data, and work closely with cross-functional teams to improve product offerings. The role is focused on maintaining long-term relationships and providing value throughout the customer partnership.
Fintech • Real Estate • PropTech
The Strategic Customer Success Manager serves as the key contact for large accounts, aiming to maximize value for customers, drive outcomes, and enhance user experience. Responsibilities include managing customer relationships, leading project management tasks, negotiating contracts, and collaborating with internal teams to advocate for customer needs.
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
As an Enterprise Customer Success Manager, you will manage relationships with enterprise clients, ensuring their adoption of the product and identifying growth opportunities. You'll work cross-functionally to resolve client issues and document interactions using tools like Salesforce and Asana, providing data insights and feedback to enhance processes while mentoring entry-level team members.
Top Skills:
Salesforce
Healthtech • Software
As a Customer Success Manager, you'll build strong relationships with clients, ensuring they leverage the application effectively to achieve goals. You will drive revenue growth, manage accounts, and collaborate with internal teams while acting as a voice for the customer.
Software
As a Customer Success Manager at HumanSignal, you'll own enterprise accounts to ensure clients achieve their business goals, build relationships, and guide customers in utilizing the software effectively. You'll be responsible for the customer lifecycle from onboarding to renewal and work collaboratively to expand existing accounts.
Artificial Intelligence • Marketing Tech • Mobile • Software
The Customer Success Operations Specialist will optimize and administer the Customer Success Platform, facilitate cross-functional collaboration, maintain dashboards for actionable insights, and support customer engagement and retention.
Top Skills:
Business IntelligenceCRMCustomer Success PlatformsData Analysis ToolsErp
Software • Design
As a Client Success Account Specialist, you will build and maintain client relationships, provide training, gather feedback, handle issues, and collaborate with teams to ensure clients maximize their use of the platform. Your role focuses on delivering exceptional support and proactive solutions to empower users.
Edtech
The Customer Success Manager will engage and build relationships with educators, ensuring the effective implementation of STEAM and Coding products in classrooms. Responsibilities include retaining and growing customer accounts, collecting feedback, providing training, and advocating for customer needs.
Edtech • Machine Learning • Software • Database
The Customer Success Manager will onboard new school districts, manage relationships, assess usage data, facilitate renewals, and provide feedback to the Product Team. This role involves working collaboratively to meet goals while maintaining customer satisfaction and support.
Top Skills:
Google Suite
Productivity • Software
As a Senior Customer Success Manager at Cortex, you will advocate for customers, coordinate between Sales, Product, and Engineering teams, and ensure success for APAC enterprise customers. Your role includes managing relationships, suggesting product configurations, and participating in business reviews. You will also mentor team members and help evolve best practices for customer success.
Top Skills:
AWSAzureCloudDockerGCPKubernetesRancher
Cloud • Security • Software • Cybersecurity
The Customer Success Technical Onboarding Manager works with customers during onboarding, providing guidance and support for Veeam products, ensuring alignment with customer objectives, and advocating for a positive customer experience. Responsibilities include relationship building, internal collaboration, and managing technical and non-technical topics to maximize customer success and time to value.
Top Skills:
Veeam TechnologiesVirtualization Technologies
Software • Web3
As a Senior Customer Success Manager at CoLab, you will ensure customer success by understanding their business goals, maximizing the value from CoLab's software, and facilitating relationships at all levels of customer organizations. You will manage retention, growth, and customer advocacy through effective communication and collaboration with Sales and Engineering teams.
Security • Software
As a Customer Success Manager, you will enhance customer satisfaction and product adoption by serving as the primary contact for technical issues, providing training, advocating for customer needs, and collaborating with internal teams.
Top Skills:
CsvJSONNoSQLPythonSQL
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Manager will manage and execute advertising campaigns for enterprise clients, focusing on profitable revenue growth using the CommerceIQ platform. Responsibilities include planning and optimizing paid search campaigns on platforms like Amazon and Walmart, analyzing campaign performance, and collaborating with internal teams to drive customer success.
Security • Cybersecurity
As a Customer Success Manager, you will drive customer adoption, measure success, and build long-lasting relationships with clients, particularly with senior executives. You will be responsible for educating customers on product features, ensuring customer satisfaction, and collaborating internally to address customer needs and de-escalate issues. Your role will aim at maximizing customer value and retention while advocating for enhancements based on customer feedback.
Security • Cybersecurity
The Customer Success Manager is responsible for ensuring customer satisfaction and maximizing value from the platform through relationship management, driving adoption of best practices, and proactive risk mitigation. They will engage with C-level executives, provide insights for product enhancements, and conduct business reviews to showcase ROI to customers.
Fintech • Mobile • Payments • Software
As a Senior Customer Success Manager at Solutions By Text, you will engage with lending and banking customers to foster relationships, drive customer success, and promote strategies that enhance retention and expansion. Your role includes monitoring customer health, developing account plans, and ensuring compliance with industry regulations while delivering exceptional customer experiences.
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