Top Remote Customer Success Jobs

As a Senior Customer Success Engineer, you will build strong relationships with enterprise clients, guiding them through API strategies and service delivery to enhance product adoption and value realization. You'll engage customers, align on goals, and advocate for their needs while translating technical solutions into business value. Your role will include overseeing engagements and managing vital accounts to ensure customer success.

The Customer Success Manager at BlueCat will enhance customer experience by managing enterprise-level accounts, fostering relationships, ensuring customer satisfaction, and advocating for customer needs within the organization. Responsibilities include strategic relationship-building, account management, technical support, and problem resolution while coordinating with various teams to maximize product usage and account growth.

The Partner Success Manager will manage the growth and expansion of enterprise accounts by coordinating the implementation of new features, driving post-sales success, supporting business development efforts, and acting as the key relationship manager with partners, while ensuring alignment with internal teams.

The Enterprise Customer Success Manager will maintain strong relationships with larger clients, ensuring their business objectives are met through strategic use of Five9's cloud contact center solutions. Responsibilities include developing account-specific Success Plans, tracking metrics, and collaborating with cross-functional teams to enhance customer satisfaction and retention.

The Customer Success Specialist at Veem will provide exceptional customer support by responding to inquiries, troubleshooting issues, and promoting a customer-first environment. This role requires strong communication skills, the ability to manage multiple tasks, and a familiarity with financial processes and web applications.

The Client Success Manager is responsible for managing relationships with a portfolio of clients, ensuring their satisfaction and success with Lantern's products. Key tasks include executing account plans, delivering business reviews, optimizing client engagement, and driving customer retention and growth while communicating effectively and navigating complex projects.

In the role of Senior Customer Success Manager, you will manage customer onboarding, advocate for customer needs, ensure timely issue resolution, develop product expertise, and foster relationships at all management levels. The position requires a proactive approach, collaboration with various teams, and a focus on driving customer success and reducing churn.

The Customer Success Manager at Secure Code Warrior focuses on enhancing customer relationships by driving product adoption and ensuring satisfaction. Responsibilities include onboarding customers, developing success strategies, managing client performance, and mitigating churn while collaborating cross-departmentally to ensure customer growth and retention.

The Customer Success Manager will support the customer journey by providing strategic consultations using the nTopology platform, ensuring customer satisfaction, and facilitating renewals. Responsibilities include customer engagement, feedback representation, and collaboration with sales and product teams to drive customer success and adoption.

The Onboarding Specialist is responsible for the onboarding and long-term success of enterprise customers' accounts, managing relationships, improving product utilization, providing training and support, and innovating processes to enhance customer experience.

As an Enterprise Customer Success Manager at Suki, you'll drive the implementation and adoption of AI voice solutions in healthcare, managing client relationships, onboarding, and performance metrics. Your role includes problem-solving, presenting client reviews, and collaborating with teams to enhance user experience and satisfaction.

The Customer Success Manager will own a portfolio of mid-market customers, focusing on driving renewals and upselling while acting as a trusted advisor. The role requires excellent interpersonal skills, the ability to communicate effectively, and proficiency in managing accounts and client relationships, all while working cross-functionally with sales and product teams to ensure client satisfaction.

The Customer Success Architect will lead technical engagements with enterprise clients, providing guidance on cloud engineering practices, managing customer relationships, and driving value realization. Responsibilities include developing reference architectures, creating adoption strategies, and ensuring customer success while collaborating with internal teams.

The Customer Success Manager will manage a portfolio of ~80 high-value accounts, focusing on customer education, product adoption, risk management, and proactive communication to drive growth and renewal. Responsibilities include optimizing the customer experience, identifying upsell opportunities, and collaborating with inter-departmental teams to enhance customer satisfaction and retention.

The Customer Success Manager at Tellius will manage enterprise accounts, ensuring retention, adoption, and expansion of services. This involves building relationships, identifying growth opportunities, and driving project execution, while also contributing to internal processes and documentation.

As a Senior Client Success Manager at EnergyHub, you will manage client relationships, oversee program delivery, and facilitate communication between stakeholders to improve services. You'll support energy market initiatives, grant management, and implement strategies for customer engagement, ensuring alignment with client goals and company objectives.

The Customer Success Engineer ensures customer success post-sale by providing technical support, managing proof of concepts, and creating product demonstrations. They serve as a subject matter expert on innovation management and communicate customer needs to the product team, aiming to enhance customer experience and satisfaction.