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Top Remote Customer Success Jobs
Artificial Intelligence • Cloud • Information Technology • Software • Big Data Analytics
The role involves supporting CX data operations, analyzing performance metrics, managing CX analytics inquiries, and presenting insights through reports and dashboards.
Top Skills:
BigQueryDbtETLGoogle SheetsGoogle SlidesReverse EtlSnowflakeSQLTableau
Software • Cybersecurity
As a Senior Customer Success Engineer, you'll optimize customer utilization of the Cyera platform, driving adoption and success through client engagement and tailored solutions.
Top Skills:
APIsCloud TechnologiesPythonSQLWeb Services
Software • Cybersecurity
The Senior Customer Success Engineer will optimize customer utilization of Cyera's platform, ensuring satisfaction and driving revenue growth in a fast-paced environment.
Top Skills:
Cloud TechnologiesCspmData Privacy/ProtectionData TechnologiesDlpDspmPythonSIEMSQL
HR Tech • Logistics • Software
Manage large mid-market accounts, ensuring retention and growth. Drive adoption, reduce churn, and collaborate with teams to enhance customer experience.
Top Skills:
PlanhatSaaS
HR Tech • Logistics • Software
The Senior Manager will lead a Customer Success team, focusing on retention, expansion, and net revenue retention, while collaborating cross-functionally.
Top Skills:
PlanhatSaaS
Reposted 7 Days AgoSaved
Fintech • Software • Financial Services
The Account Manager is responsible for revenue growth across a portfolio of ~150 accounts, driving upsells, renewals, and cross-functional collaboration with Product and Marketing teams.
Top Skills:
MartechSaaS
Edtech • Information Technology
The Client Success Manager is responsible for managing relationships with clients, ensuring value delivery, and driving account growth through strategic partnership and effective utilization of LRN solutions.
Top Skills:
MS OfficeSaaSSalesforce
Payments • Software
The Senior Customer Success Manager will ensure customer satisfaction, manage post-sales activities, build relationships, and promote product adoption while supporting strategic customer goals.
Top Skills:
ExcelMs Powerpoint
Software
As a Customer Success Manager at Vanta, guide mid-market customers through their security and compliance journeys, ensuring satisfaction and retention.
Top Skills:
SaaS
Big Data • eCommerce
Lead a team of Client Strategy Managers to drive client engagement, retention, and revenue growth through strategic planning and execution.
Digital Media
The Team Lead, Customer Success will manage a small team of CSMs, handle a book of at-risk accounts, and improve retention through coaching. They will collaborate cross-functionally to ensure customer success and track key performance metrics.
Top Skills:
ClayEverafterGoogle SuiteGongHubspotIntercomLookerMetabaseSalesforceStatisfyVidyardZendesk
Cloud • Social Impact • Software
The Principal Customer Success Manager drives engagement and retention for clients, developing success plans, fostering relationships, and collaborating across departments to enhance client experiences with Blackbaud's products.
Top Skills:
Blackbaud LuminateBlackbaud Raiser'S Edge NxtGainsightSalesforce
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Edtech • Machine Learning • Natural Language Processing • Software
As Customer Success Manager, you will manage customer relationships, ensure they achieve their goals with ReflexAI, and collaborate with cross-functional teams.
Top Skills:
Machine LearningNatural Language Processing
Artificial Intelligence • Software • Generative AI
As a Strategic Customer Success Manager, you'll enhance the success of Fortune 50-100 customers by managing relationships, driving adoption, and ensuring renewals while achieving high retention rates.
Edtech
This role involves collaborating with school leaders to implement educational changes, conducting trainings, and renewing district contracts. Travel up to 30% is required.
AdTech • Digital Media • Information Technology • Marketing Tech • News + Entertainment • Social Media • Software
The Client Success Coordinator manages client accounts, ensuring seamless experiences from onboarding to delivery, while collaborating with internal teams to optimize program success.
Top Skills:
ExcelGoogle SheetsSalesforce
Edtech
Manage a portfolio of ~100 accounts, driving customer success through strategic partnerships and data-driven insights. Identify risks and opportunities, implement automation, track KPIs, and develop consultative relationships to drive growth and renewals.
Reposted 7 Days AgoSaved
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Fintech • Software • Financial Services
The Quality Assurance Manager will monitor, evaluate, and enhance client communication quality, analyze customer complaints, conduct mystery shopper checks, and provide feedback to improve team performance.
Top Skills:
AnalyticsQuality Control
Edtech
The Customer Success Director leads customer engagement, drives strategy for performance and ROI, and ensures achievement of renewal targets while managing complex enterprise accounts.
Top Skills:
JIRASalesforceTableauWorkfront
Edtech • HR Tech
Lead and manage a Customer Success team, coach CSMs, oversee renewals and expansions, manage escalations, and ensure process adoption.
Top Skills:
Hubspot
Edtech • HR Tech
The Customer Success Manager will oversee customer onboarding, engagement, and retention for EasyLlama's Mid Market clients, leveraging data insights and collaboration with cross-functional teams to enhance customer satisfaction.
Information Technology • Internet of Things • Security • Software • Cybersecurity
As a Customer Success Engineer, you'll provide expert support to customers, assist with product implementation, and optimize customer experience.
Top Skills:
Cloud ConnectorsJIRAPythonRest ApisService NowSplunk
Software
The Customer Success Director manages customer relationships, drives adoption of Fairmarkit solutions, and achieves renewal and growth targets for their accounts, requiring strong customer management and business skills.
Top Skills:
AribaCoupaOracleSAP
Artificial Intelligence • Digital Media • Marketing Tech • Software
The Senior Customer Success Manager leads post-sales customer experience, focusing on adoption, strategic planning, and delivering exceptional value to Adobe's top customers through innovative digital experiences.
Top Skills:
Content ManagementData PlatformsDigital MarketingDigital MediaSaaS
Healthtech • Software • Biotech
Lead and grow the Customer Success team for mid-market clients, ensuring outstanding experiences and outcomes. Develop strategies, manage relationships, and oversee operations to support client engagement and retention.
Top Skills:
AirtableMetabaseSalesforce
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