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Top Remote Customer Success Jobs

14 Days Ago
Remote
2 Locations
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Healthtech • Software
The Enterprise Customer Success Manager will manage enterprise accounts, ensuring customers thrive with Overjet's software platform. Responsibilities include executing customer success strategies, achieving KPIs, improving account processes, planning expansions, and upselling software to existing clients.
18 Days Ago
Remote
United States
Mid level
Mid level
Artificial Intelligence
The Client Success Manager (CSM) serves mid-to-large enterprise accounts, driving client success through effective campaign management, client communication, and data analysis. They strategize and implement campaign performance insights, engage in client communication by building strong relationships, and advocate for client needs internally while tracking revenue forecasts and client health metrics.
Top Skills: SalesforceTableau
Senior level
Food • Sales • Software • Travel • Hospitality
The Enterprise Customer Success Manager will ensure long-term client success through deployment, training, and adoption of the SevenRooms platform. Responsibilities include managing customer health, analyzing data for ROI, maintaining relationships with key stakeholders, and collaborating with teams to deliver exceptional products.
12 Days Ago
Remote
Hybrid
New York, NY, USA
Mid level
Mid level
Software • Chemical
The Customer Success Manager at Valdera will focus on supporting and enhancing customer engagement with the company's procurement platform. Responsibilities include building relationships, driving product adoption, monitoring customer satisfaction, and collaborating with teams to ensure client success throughout their journey.
13 Days Ago
Remote
United States
Entry level
Entry level
Edtech
As a Customer Success Manager at ImPACT Applications, you will oversee school and sports accounts, ensuring customer satisfaction and retention through proactive engagement, digital campaigns, and data analysis. Your role includes managing a high volume of accounts, advocating for customer needs, and working closely with the marketing team to drive revenue retention and expansion.
Top Skills: SalesforceTotango
14 Days Ago
Remote
United States
77K-107K Annually
Junior
77K-107K Annually
Junior
Artificial Intelligence • Legal Tech • Professional Services • Software
As a Customer Success Manager at Ontra, you'll build and maintain client relationships, manage the customer journey, resolve issues, collaborate across teams, oversee account configurations, and engage in training initiatives to enhance client satisfaction.
13 Days Ago
Remote
USA
Senior level
Senior level
Real Estate
As an Enterprise Customer Success Manager, you will manage relationships with enterprise and mid-market customers to ensure retention and growth. Responsibilities include enhancing customer adoption, identifying opportunities for growth, providing actionable insights, mentoring entry-level CSMs, and maintaining accurate documentation of client interactions.
Top Skills: AsanaGoogle SuiteSalesforce
14 Days Ago
Remote
United States
Senior level
Senior level
Software
The Customer Success Manager at Precisely will manage over 40 accounts with a focus on client retention, engagement, and expansion. This role involves driving communication with stakeholders, facilitating customer reviews, managing renewals, identifying upsell opportunities, and coordinating onboarding for new clients, ensuring high customer satisfaction.
16 Days Ago
Remote
United States
147K-173K Annually
Senior level
147K-173K Annually
Senior level
Artificial Intelligence • Big Data • Information Technology • Professional Services • Software
As a Senior Customer Success Engineer, you will build strong relationships with enterprise clients, guiding them through API strategies and service delivery to enhance product adoption and value realization. You'll engage customers, align on goals, and advocate for their needs while translating technical solutions into business value. Your role will include overseeing engagements and managing vital accounts to ensure customer success.
Top Skills: APIs
13 Days Ago
Remote
USA
Senior level
Senior level
Software
The Customer Success Manager at BlueCat will enhance customer experience by managing enterprise-level accounts, fostering relationships, ensuring customer satisfaction, and advocating for customer needs within the organization. Responsibilities include strategic relationship-building, account management, technical support, and problem resolution while coordinating with various teams to maximize product usage and account growth.
18 Days Ago
Remote
Hybrid
2 Locations
140K-150K Annually
Mid level
140K-150K Annually
Mid level
Big Data • Fintech • Information Technology • Insurance • Software
The Partner Success Manager will manage the growth and expansion of enterprise accounts by coordinating the implementation of new features, driving post-sales success, supporting business development efforts, and acting as the key relationship manager with partners, while ensuring alignment with internal teams.
Top Skills: SaaS
14 Days Ago
Remote
United States
81K-157K Annually
Senior level
81K-157K Annually
Senior level
Cloud • Software
The Enterprise Customer Success Manager will maintain strong relationships with larger clients, ensuring their business objectives are met through strategic use of Five9's cloud contact center solutions. Responsibilities include developing account-specific Success Plans, tracking metrics, and collaborating with cross-functional teams to enhance customer satisfaction and retention.
19 Days Ago
Remote
USA
Entry level
Entry level
Blockchain • Payments • Financial Services
The Customer Success Specialist at Veem will provide exceptional customer support by responding to inquiries, troubleshooting issues, and promoting a customer-first environment. This role requires strong communication skills, the ability to manage multiple tasks, and a familiarity with financial processes and web applications.
18 Days Ago
Remote
USA
Senior level
Senior level
Healthtech
The Client Success Manager is responsible for managing relationships with a portfolio of clients, ensuring their satisfaction and success with Lantern's products. Key tasks include executing account plans, delivering business reviews, optimizing client engagement, and driving customer retention and growth while communicating effectively and navigating complex projects.
Top Skills: MS OfficeSalesforceSharepoint
20 Days Ago
Remote
United States
145K-165K Annually
Senior level
145K-165K Annually
Senior level
Cloud • Security • Software
In the role of Senior Customer Success Manager, you will manage customer onboarding, advocate for customer needs, ensure timely issue resolution, develop product expertise, and foster relationships at all management levels. The position requires a proactive approach, collaboration with various teams, and a focus on driving customer success and reducing churn.
Top Skills: AppsecDevsecopsSecurity
17 Days Ago
Remote
United States
Entry level
Entry level
Security • Software • Cybersecurity
The Customer Success Manager at Secure Code Warrior focuses on enhancing customer relationships by driving product adoption and ensuring satisfaction. Responsibilities include onboarding customers, developing success strategies, managing client performance, and mitigating churn while collaborating cross-departmentally to ensure customer growth and retention.
14 Days Ago
Remote
2 Locations
Junior
Junior
Software
The Customer Success Manager will support the customer journey by providing strategic consultations using the nTopology platform, ensuring customer satisfaction, and facilitating renewals. Responsibilities include customer engagement, feedback representation, and collaboration with sales and product teams to drive customer success and adoption.
Top Skills: Excel
12 Days Ago
Remote
United States
Mid level
Mid level
Software
The Onboarding Specialist is responsible for the onboarding and long-term success of enterprise customers' accounts, managing relationships, improving product utilization, providing training and support, and innovating processes to enhance customer experience.
Top Skills: ,
14 Days Ago
Remote
USA
Senior level
Senior level
Artificial Intelligence • Healthtech • Software
As an Enterprise Customer Success Manager at Suki, you'll drive the implementation and adoption of AI voice solutions in healthcare, managing client relationships, onboarding, and performance metrics. Your role includes problem-solving, presenting client reviews, and collaborating with teams to enhance user experience and satisfaction.
14 Days Ago
Remote
USA
Senior level
Senior level
Big Data • Software
The Customer Success Manager will own a portfolio of mid-market customers, focusing on driving renewals and upselling while acting as a trusted advisor. The role requires excellent interpersonal skills, the ability to communicate effectively, and proficiency in managing accounts and client relationships, all while working cross-functionally with sales and product teams to ensure client satisfaction.
14 Days Ago
Remote
USA
Senior level
Senior level
Cloud • Software
The Customer Success Architect will lead technical engagements with enterprise clients, providing guidance on cloud engineering practices, managing customer relationships, and driving value realization. Responsibilities include developing reference architectures, creating adoption strategies, and ensuring customer success while collaborating with internal teams.
Top Skills: .NetC#F#GoJavaPythonTypescript
12 Days Ago
Remote
United States
Mid level
Mid level
Sales • Software
The Customer Success Manager will manage a portfolio of ~80 high-value accounts, focusing on customer education, product adoption, risk management, and proactive communication to drive growth and renewal. Responsibilities include optimizing the customer experience, identifying upsell opportunities, and collaborating with inter-departmental teams to enhance customer satisfaction and retention.
Top Skills: Salesforce
14 Days Ago
Remote
USA
Senior level
Senior level
Big Data • Machine Learning • Software • Analytics
The Customer Success Manager at Tellius will manage enterprise accounts, ensuring retention, adoption, and expansion of services. This involves building relationships, identifying growth opportunities, and driving project execution, while also contributing to internal processes and documentation.
Top Skills: PythonRSparkSQL
18 Days Ago
Remote
CA, USA
110K-125K Annually
Senior level
110K-125K Annually
Senior level
Greentech • Internet of Things • Software • Energy
As a Senior Client Success Manager at EnergyHub, you will manage client relationships, oversee program delivery, and facilitate communication between stakeholders to improve services. You'll support energy market initiatives, grant management, and implement strategies for customer engagement, ensuring alignment with client goals and company objectives.
14 Days Ago
Remote
2 Locations
Junior
Junior
Marketing Tech • Software
The Customer Success Engineer ensures customer success post-sale by providing technical support, managing proof of concepts, and creating product demonstrations. They serve as a subject matter expert on innovation management and communicate customer needs to the product team, aiming to enhance customer experience and satisfaction.
Top Skills: CSSHTMLJavaScript
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