Top Remote Customer Success Manager Jobs

Manage Enterprise customers to drive activation, adoption, retention, expansions and renewals. Provide product training, monitor health metrics, mitigate risk, deliver account reviews, and collaborate cross-functionally to improve customer outcomes.

Manage relationships with dealership customers to drive product adoption, demonstrate ROI, minimize churn, analyze performance data, and coordinate cross-functional plans to optimize customer lifetime value and revenue opportunities.

The Customer Success Manager coordinates execution of marketing programs, manages client relationships, ensures operational excellence, and supports sales with project management tasks.

The Customer Success Manager will be responsible for driving client success, managing enterprise accounts, and ensuring customer satisfaction through effective communication and relationship building with stakeholders.

Manage a portfolio of CPG/retail clients to drive adoption, retention, and expansion of SPINS commerce enablement tools. Act as product expert and trusted advisor, onboard clients, monitor health, mitigate churn, identify upsell opportunities, and relay customer feedback to Product, Sales, and Support teams.

Manage a defined portfolio of clients to drive adoption, retention, and expansion of the InvoiceCloud platform. Build strategic relationships, identify upsell opportunities, troubleshoot integrations, use Salesforce and analytics to inform action plans, and execute scalable engagement cadences. Periodic onsite travel and cross-functional collaboration required to resolve issues and deliver measurable client outcomes.

Manage a portfolio of 30–50 commercial mid-market SaaS accounts to drive adoption, retention, renewals, and expansion. Build executive relationships, deliver QBRs, forecast renewals in CRM, identify upsell opportunities, partner cross-functionally on onboarding and product feedback, and travel ~25–30% working US Eastern time.

Serve as the strategic Customer Success lead for enterprise mortgage clients, owning onboarding, configuration of document extraction models, workflow automation, regulatory compliance mapping, executive relationships, NRR/expansion targets, and product feedback. Coordinate implementation and engineering, run QBRs, maintain CRM hygiene, and drive measurable operational outcomes across origination, underwriting, servicing, and post-close processes.

Manage a portfolio of SaaS customers, build relationships, monitor usage, prevent churn, handle support and troubleshooting, identify upsell/renewal opportunities, and relay customer feedback to product and engineering.

The Client Success Manager will foster client relationships, coordinate project execution, manage inquiries, and identify growth opportunities while collaborating with internal teams.

Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.

As a Customer Success Manager, you will drive customer success through training and support while managing relationships with farms utilizing ag-tech solutions.

The Customer Success Manager at Orchard Robotics will oversee customer onboarding, training, and support for AI technology, ensuring clients successfully implement and benefit from our ag-tech solutions.

The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.

Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.

The Customer Success Manager will own client relationships from onboarding to retention, monitor performance, and assist in building internal processes. Proactivity and strong communication skills in a remote environment are crucial.

Manage a portfolio of post-onboarding SMB SaaS clients, build stakeholder relationships, monitor AI agent performance, drive renewals and expansion, run performance reviews using data, identify risks, coordinate handoffs with onboarding, and relay client insights to product and GTM teams.

The Customer Success Manager drives customer retention and satisfaction for enterprise clients, ensuring smooth onboarding and effective issue resolution while collaborating across teams to enhance customer experience.

The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.

Own a portfolio of large/enterprise Texas K-12 accounts to drive adoption, retention, renewals and expansion. Build success plans, support launches and integrations, deliver training/demos, surface customer feedback, resolve escalations, and collaborate cross-functionally. Travel for conferences and quarterly community events.

Manage post-sales cloud customer relationships for a Cloud Solution Partner program: conduct business reviews, identify cost-optimization, escalate and resolve issues, document processes, define KPIs/SLAs, and ensure high customer satisfaction while steering CSP operations.

As a Customer Success Manager, you will onboard new clients, facilitate their use of the product, expand existing accounts, and improve internal processes.

Drive customer satisfaction, onboarding, training, and retention for VOLT's SaaS platform. Act as customer advocate, provide Tier 1 support, identify expansion opportunities, collaborate with Sales, and travel for implementations, training, and QBRs.

The Customer Success Manager will maintain post-sales relationships with strategic customers, ensuring measurable value and successful implementation of ept AI's platform by guiding technical execution and managing customer outcomes.

The Strategic Client Success Manager ensures client satisfaction and retention within a portfolio of strategic relationships, focusing on operational excellence and value delivery. The role involves account management, data-driven performance discussions, and cross-functional collaboration to drive growth and mitigate risks.