Top Remote Customer Success Manager Jobs
Join Akoya as a Customer Success Manager and be responsible for growing the ecosystem of a data access network. Work collaboratively with various teams to ensure customers derive value from the platform and renew their relationships with us. Enhance customer experiences through product UX and API design.
As a Customer Success Manager at uConnect, you'll manage client relationships, drive product adoption, identify growth opportunities, mitigate risks, and oversee the renewal process while collaborating with internal teams to enhance client satisfaction.
As an Enterprise Customer Success Manager at LiveView Technologies, you will manage relationships with enterprise clients, ensuring their satisfaction and successful adoption of solutions. Responsibilities include onboarding, training, account monitoring, contract renewals, and gathering customer feedback.
As a Customer Success Manager, you will build strong relationships with clients, guiding them in achieving workplace equity goals and ensuring compliance with equity standards. This role involves collaboration with various teams to enhance customer experience and may include influencing customer service strategies, managing renewals, and identifying opportunities for product improvement based on customer needs.
The Customer Success Manager ensures customers achieve desired outcomes with OSV services, focusing on relationship management, driving service adoption, and managing retention. They develop success plans, resolve escalated challenges, and facilitate communication between customers and OSV teams, demonstrating competency in Workday's product suite.
As an Enterprise Customer Success Manager, you will manage relationships with enterprise clients, ensuring their satisfaction with the company's SaaS security solutions. You'll oversee onboarding, conduct training, monitor account health, and collaborate with sales for contract renewals, while also gathering client feedback for product improvement.
The Enterprise Customer Success Manager will manage a portfolio of State, Local, and Higher Ed customers, ensuring satisfaction and successful solution adoption. Responsibilities include customer relationship management, onboarding implementation, training, account monitoring, contract renewal, and feedback collection to drive product improvements.
The Customer Success Manager at Syndio will focus on helping organizations achieve workplace equity by managing customer relationships, guiding clients on equity strategies, and ensuring product utilization and ongoing compliance. The role involves communicating with key decision-makers, collaborating with various teams, and influencing customer service strategies while ensuring customer's needs are met effectively.
As a Customer Success Manager, you will guide clients through the implementation process of FMX software, maintaining customer relationships, documenting success stories, and configuring forms. This role involves frequent communication with customers to ensure satisfaction and adoption of services while spending about 25% of your time traveling for onsite meetings.
As a Customer Success Manager at Syndio, you'll guide a dedicated portfolio of customers towards achieving their workplace equity goals. Your responsibilities include maintaining strong relationships, advising on equity strategies, ensuring compliance, and driving usage of products while collaborating with various teams to enhance customer journeys.
As a Strategic Customer Success Manager at Netlify, you will manage relationships with strategic accounts, driving customer engagement and value. You will provide guidance on leveraging Netlify to meet business objectives, conducting quarterly business reviews, and identifying growth opportunities.
As a Customer Success Manager at Haus, you will lead the customer lifecycle from onboarding to engagement. You'll advise customers on maximizing platform value, establish client success processes, and collaborate with product and engineering teams to enhance features. Building relationships with stakeholders is key to driving adoption and renewals.
The Customer Success Manager is responsible for managing relationships with SMB clients, ensuring product adoption, satisfaction, and retention. They will act as the main point of contact, monitor usage, resolve client inquiries, assist with renewals, and educate clients on best practices to optimize their experience with the company's solutions.
As a Customer Success Manager at Jungle Scout, you will manage customer renewals, drive expansion opportunities, and enhance customer experience. You'll act as the primary contact for inquiries, analyze usage patterns for upsell opportunities, guide onboarding and training, and collaborate with teams to improve services.
As a Customer Success Manager, you will be the face of Insider to our clients. Your main responsibilities include understanding our clients' needs, matching them with our products, ensuring they utilize our technology effectively, and maintaining a strong relationship with them. You will also be responsible for providing feedback to your team, identifying opportunities to add value to our clients' organizations, and contributing to product development. This role requires a university degree in Business, Marketing, Engineering, or related fields.
As a Customer Success Manager, you will manage the complete customer experience from post-sales onboarding to retention and growth of a $2M book of business, ensuring customers derive maximum value from Conversation Intelligence. Responsibilities include driving customer engagement, resolving issues, and influencing product direction.
The Customer Success Manager will manage client relationships, provide strategic and tactical advice, perform data analysis, and communicate customer needs to the product team. They will also lead training, support sales initiatives, and ensure client satisfaction with healthcare SaaS solutions.
As a Customer Success Manager, you'll manage customer onboarding, drive integration usage, educate clients about the platform, liaise with technical teams, and gather feedback to improve the product. You'll work closely with various stakeholders to ensure customer success and account growth.
As an Enterprise Customer Success Manager, you will build and maintain strong relationships with key clients, ensuring their business goals align with our SaaS solutions. Responsibilities include onboarding new clients, providing training, advocating for clients internally, executing strategic account plans, and tracking performance metrics to enhance client satisfaction and drive usage and renewals.
The Customer Success Manager at Syndio will be responsible for guiding customers in achieving their workplace equity goals, managing relationships with clients, ensuring compliance, driving product usage, and collaborating with various teams to enhance customer experience. The role demands excellent communication skills and a passion for promoting fairness in the workplace.
In this role, you will develop user manuals and training materials for BoostDraft, understand attorneys' needs, explain useful features, and gather customer feedback to inform product development.
The Dedicated Customer Success Manager (DCSM) at AgileAssets will support and consult clients using AgileAssets software solutions, focusing on their business needs and technical configurations. The DCSM is responsible for client satisfaction, relationship management, and promoting software utilization. This role includes proactive communication, conducting quarterly reviews, increasing product adoption, and ensuring customer loyalty and retention.
VETRO is seeking a Customer Success Manager to drive customer satisfaction, foster relationships, and ensure client success in a fast-paced environment. Responsibilities include leading a culture of excellence, owning customer relationships, driving adoption, and collaborating cross-functionally. Qualifications include a Bachelor's degree, leadership experience, proactive mindset, strong communication skills, and industry knowledge. Benefits include competitive salary, comprehensive benefits, professional development opportunities, and flexible work arrangements.
Join Attentive as a Customer Success Manager and take ownership of relationships with strategic customers in a consultative and data-driven manner. Responsible for revenue forecasting, strategic account plans, and expanding customer products. Work closely with sales and technical teams to deliver maximum value for clients.
The Customer Success Manager at Syndio will guide customers in achieving their workplace equity goals, maintain customer relationships, and ensure usage of workplace equity tools. Responsibilities include advising on compliance, collaborating with various teams, and influencing customer service strategies.
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