Top Remote Customer Success Manager Jobs

The Senior Client Success Manager is responsible for driving post-sale servicing and client retention by building strong relationships, providing training, analyzing data, and developing insights for clients in the AdTech space. The role involves managing a diverse client portfolio and mentoring junior team members.

The Senior Client Success Manager will lead the growth, change, and success for clients using Popmenu’s Max platform. They will ensure client adoption and retention, provide support to restaurant owners, create enablement materials, and act as a liaison between clients and internal teams.

The Manager of Customer Success at Five9 will develop and lead a team to implement strategies aimed at enhancing customer satisfaction and retention. The role involves mentoring Customer Success Managers, executing customer management initiatives, and working with cross-functional teams to improve the customer experience.

As a Senior Manager of Customer Success at CyberFortress, you will lead a team of Customer Success Managers, engage in strategic leadership and hands-on customer management. Your role includes driving customer satisfaction, optimizing team performance, managing client relationships, overseeing customer onboarding and training, and advocating for customer needs while pursuing upselling opportunities.

The Partner Success Manager II at eHealth plays a critical role in managing strategic partner accounts, focusing on business growth, customer acquisition, and partner success. The manager develops strategies, builds relationships, identifies challenges, and ensures a high-quality service experience for partners, while also mentoring junior staff and addressing various technical and operational needs.

Lead and mentor a team of Customer Success Managers, ensuring they hit their KPIs and maintain high performance. Develop customer implementation strategies, improve workflows, and represent the team at client meetings. Ensure client satisfaction and implement best practices for customer success operations.

The Head of Customer Success will lead the Enterprise Customer Success team at Fundraise Up, focusing on large non-profit accounts. Responsibilities include developing workflows, mentoring Customer Success Managers, executing account growth strategies, and building relationships with high-level stakeholders to drive engagement and retention.

The Manager of Customer Success will enhance customer relationships, lead a team, and implement growth strategies. Responsibilities include coaching the team, managing customer accounts, ensuring data accuracy in the CRM, conducting business reviews, and collaborating with product and marketing teams to improve customer experience and retention.