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Top Remote Customer Success Manager Jobs

328+ Job Results
19 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will empower organizations to achieve workplace equity by building and maintaining strong customer relationships, advising on equity strategies, and collaborating with various teams to ensure customer satisfaction and compliance. Your role will involve driving tool usage and identifying customer needs to enhance the service strategy.
20 Days Ago
USA
Remote
27 Employees
Mid level
27 Employees
Mid level
Information Technology • Consulting
The EDI On-boarding Customer Success Manager is responsible for guiding customers through the EDI onboarding process, collaborating with cross-functional teams, managing project timelines, and providing training and support related to Pipe17’s platform and EDI solutions.
20 Days Ago
US
Remote
100 Employees
70K-120K Annually
Mid level
100 Employees
70K-120K Annually
Mid level
Software • Agriculture
As a Customer Success Manager at Seso, you will manage a territory of growers and farm labor contractors, focusing on customer adoption and relationship building. You'll advocate for customers, manage strategic projects, oversee the renewal process, and collaborate with Sales and Product teams to enhance the customer experience.
20 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager, you will build and maintain relationships with customers to guide them in achieving workplace equity goals. Your role involves ensuring customer satisfaction, managing compliance needs, and driving the usage of equity tools while collaborating with internal teams.
20 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio will guide customers in achieving workplace equity goals, ensuring compliance and driving usage of their equity tools. They will manage relationships with enterprise-level clients, support onboarding and engagement strategies, and collaborate with internal teams to address evolving customer needs. This role requires excellent communication skills and the ability to interact with C-suite executives.
20 Days Ago
United States
Remote
130 Employees
Senior level
130 Employees
Senior level
Software
The Enterprise Customer Success Manager is responsible for fostering long-term relationships with large customers, enhancing product adoption, managing renewals, and acting as a liaison between customers and internal teams. This role involves strategic advisory, problem-solving, and contributing to customer engagement strategies, while also partnering with sales teams to align on account strategies and ensure customer needs are met.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+39 More
21 Days Ago
USA
Remote
89 Employees
Senior level
89 Employees
Senior level
Other
As an Enterprise Customer Success Manager at Rentable, you will enhance customer relationships, drive growth and retention, manage a portfolio of enterprise clients, identify opportunities, and collaborate with cross-functional teams to meet client needs and achieve business goals. You will also mentor junior team members and ensure compliance with best practices while consistently meeting performance indicators.
Top Benefits:
Remote Work Program
21 Days Ago
15 Locations
Remote
272 Employees
Mid level
272 Employees
Mid level
Software • Consulting
The Customer Success Manager at Percona is responsible for managing renewal pipelines, identifying growth opportunities, and ensuring customer success through effective account management and cross-functional collaboration. The role involves achieving renewal targets, analyzing customer engagement, and facilitating client meetings, while advocating for customers within the organization.
21 Days Ago
USA
Remote
70 Employees
Senior level
70 Employees
Senior level
Real Estate
As an Enterprise Customer Success Manager, you will manage a portfolio of enterprise and large mid-market customers, focusing on customer adoption, retention, and growth. You will develop relationships with key stakeholders, provide actionable insights and data analysis, and work with cross-functional teams to meet customer needs. Your role includes mentoring entry-level CSMs and ensuring compliance with best practices while achieving set goals.
21 Days Ago
United States
Remote
300 Employees
62K-79K Annually
Mid level
300 Employees
62K-79K Annually
Mid level
Software
The Customer Success Manager will partner with Typeform's Enterprise customers to ensure they achieve their business goals. Responsibilities include driving adoption, retention, account reviews, and collaborating across teams to improve the customer experience and provide actionable insights.
21 Days Ago
US
Remote
40 Employees
80K-90K Annually
Junior
40 Employees
80K-90K Annually
Junior
eCommerce • Mobile
The Customer Success Manager will advocate for and empower customers to effectively use the GoSpotCheck platform, oversee onboarding, provide training and support, and develop strong relationships with key stakeholders. Responsibilities include maintaining customer engagement, offering thoughtful solutions, and communicating value to ensure customer satisfaction and growth.
21 Days Ago
US
Remote
300 Employees
80K-90K Annually
Junior
300 Employees
80K-90K Annually
Junior
Computer Vision • Mobile • Productivity • Software
As a Customer Success Manager, you will advocate for customers, facilitate their onboarding, provide training and support, and analytically address their needs to maximize the GoSpotCheck platform's value. Building strong relationships and ensuring ongoing engagement will be key responsibilities, alongside delivering actionable insights and managing customer portfolios.
Top Benefits:
401-K
Company Equity
Customized Development Tracks
+21 More
21 Days Ago
Alabama, USA
Remote
308 Employees
Mid level
308 Employees
Mid level
Information Technology • Consulting
The Customer Success Manager is responsible for managing client relationships, ensuring customer satisfaction, and guiding customers in maximizing their Workday investment. The role involves proactive issue identification, project delivery, and serving as a customer advocate within the company.
22 Days Ago
United States
Remote
63 Employees
Entry level
63 Employees
Entry level
Software
The Enterprise Customer Success Manager will manage relationships with large customers, focusing on retention, satisfaction, and growth. Responsibilities include communication management, account health monitoring, and the delivery of value through product solutions. The role emphasizes relationship-building and strategic guidance to enhance customer engagement and foster long-term partnerships.
22 Days Ago
4 Locations
Remote
139 Employees
Senior level
139 Employees
Senior level
Artificial Intelligence • Consumer Web • HR Tech • Other
As a Customer Success Manager at Netomi AI, you'll drive product adoption and customer satisfaction for strategic clients, serve as a trusted advisor, collaborate with teams across the organization, and engage with product teams to provide feedback and enhance customer experience.
22 Days Ago
USA
Remote
75 Employees
130K-150K Annually
Senior level
75 Employees
130K-150K Annually
Senior level
Artificial Intelligence • Enterprise Web • Insurance • Machine Learning
The Customer Success Manager will maintain and grow business within Indico's customer portfolio by managing relationships, supporting product adoption, and ensuring customer satisfaction. Responsibilities include strategic account management, providing product expertise, and managing customer engagement initiatives.
Top Benefits:
401-K
Child Care Benefits
Company Equity
+33 More
22 Days Ago
United States
Remote
196 Employees
Mid level
196 Employees
Mid level
Cloud • Software • Database
The Customer Success Manager will enhance customer relationships and ensure satisfaction, focusing on retention, expansion, and customer success metrics. Responsibilities include managing onboarding, conducting quarterly business reviews, and ensuring continuous customer engagement to align with their scientific objectives.
3 Hours Ago
US
Remote
275 Employees
Senior level
275 Employees
Senior level
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
As a Senior Customer Success Manager at Muck Rack, you'll drive growth and ensure renewals with enterprise customers. Responsibilities include engaging with C-level stakeholders, managing customer feedback, leading negotiations, and overseeing the customer lifecycle to maximize value and meet revenue targets.
22 Days Ago
United States
Remote
213 Employees
95K-110K Annually
Senior level
213 Employees
95K-110K Annually
Senior level
Software
The Senior Customer Success Manager is responsible for building and maintaining strong relationships with enterprise customers, ensuring they maximize the value of Cyara’s solutions, articulating the value through measurable ROI, negotiating renewals, and acting as a program manager throughout the customer journey.
Top Benefits:
401-K
Company Outings
Dental Insurance
+13 More
22 Days Ago
United States
Remote
213 Employees
95K-110K Annually
Senior level
213 Employees
95K-110K Annually
Senior level
Software
The Senior Customer Success Manager at Cyara will be responsible for building and maintaining relationships with enterprise customers, ensuring they receive ongoing value from Cyara’s solutions. This role includes negotiating renewals, facilitating customer journeys, and communicating ROI to stakeholders.
Top Benefits:
401-K
Company Outings
Dental Insurance
+13 More
22 Days Ago
United States
Remote
213 Employees
70K-90K Annually
Mid level
213 Employees
70K-90K Annually
Mid level
Software
The Customer Success Manager will build and maintain strong relationships with enterprise customers, ensuring they receive value from Cyara’s solutions. Responsibilities include managing customer outcomes, articulating ROI to stakeholders, negotiating renewals, and overseeing the customer journey.
Top Benefits:
401-K
Company Outings
Dental Insurance
+13 More
22 Days Ago
United States
Remote
201 Employees
Entry level
201 Employees
Entry level
Artificial Intelligence • Healthtech • Information Technology • Machine Learning • Natural Language Processing • Software • Analytics
The Customer Success Manager will guide clients in adopting the Reveleer platform, focusing on customer engagement and satisfaction. Responsibilities include developing client strategies, managing project lifecycles, leading multiple projects, and enhancing customer experience through feedback and data analysis. This role aims to drive growth, renewals, and improve overall customer advocacy.
Top Benefits:
401-K
401-K Matching
Dental Insurance
+29 More
22 Days Ago
United States
Remote
44 Employees
Mid level
44 Employees
Mid level
Blockchain
The Customer Success Manager at Toku will develop and maintain client relationships, ensuring customer satisfaction and resolving payroll-related issues. Responsibilities include onboarding clients, troubleshooting payroll discrepancies, collaborating with cross-functional teams, and ensuring payroll compliance.
22 Days Ago
United States
Remote
135 Employees
110K-140K Annually
Senior level
135 Employees
110K-140K Annually
Senior level
Artificial Intelligence • Fintech
As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.
23 Days Ago
United States
Remote
219 Employees
65K-108K Annually
Mid level
219 Employees
65K-108K Annually
Mid level
Artificial Intelligence • Information Technology • Software • Conversational AI
The Customer Success Manager, Midmarket is responsible for driving customer growth and success across Mid Market Accounts, particularly in the automotive sector. Key duties include managing customer relationships, advising on product usage, overseeing the entire customer lifecycle, and handling escalations. The role requires engagement with customers to understand their needs and provide solutions that drive value and renewals.
Top Benefits:
401-K
Company Outings
Dental Insurance
+14 More
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