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Top Remote Customer Success Jobs
The Senior Director of Customer Success will lead the transformation of SimplePractice's customer onboarding and retention strategies, oversee group practice management, and collaborate with Customer Marketing and Product Management to enhance customer engagement. The role requires a focus on strategic planning and team leadership to improve client outcomes.
The Customer Success Manager at Arcadia manages non-enterprise client accounts, ensuring data quality and client satisfaction. Responsibilities include troubleshooting technical issues, leading product training, coordinating project timelines, and fostering long-term client relationships to drive success. They work closely with internal teams to meet client goals and resolve issues effectively.
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The Customer Success Manager for CloudHealth at Arrow will focus on nurturing existing customer relationships, driving sales growth, and developing strategic business plans. Responsibilities include engaging accounts for renewals, establishing new business, partnering with internal teams and channel partners, and exceeding sales targets within a KPI-driven environment.
The Customer Success Manager will engage with customers to understand their needs, drive retention, increase member engagement, and maintain customer satisfaction. They will support customers through the entire lifecycle, develop tailored solutions, and advocate for customer needs within Carrot.
As a Customer Success Manager at Workiva, you will manage the entire customer lifecycle, focusing on maximizing ROI and driving customer adoption of Workiva solutions. You'll develop relationships, ensure customers meet key milestones, advocate for customer feedback, and collaborate with various internal teams to enhance the customer experience.
As a Customer Success Manager at Drata, you will drive customer satisfaction by building strong relationships, increasing product adoption, and supporting customer journey towards compliance. Your role includes engaging with data to identify value opportunities, conducting regular meetings with customers, and collaborating across teams to optimize their experience and success with Drata. You will act as a trusted advisor, ensuring that customers achieve their compliance goals and realize continuous value.
Associate Client Success Manager responsible for driving client engagement, retention, and renewals at a leading EHS software and consulting company. Build relationships with clients, drive product utilization, and ensure client success.
As a Customer Success Manager, you will manage a portfolio of clients, ensuring they derive maximum value from LogicManager's risk management software. Responsibilities include conducting product demos, managing onboarding processes, developing retention strategies, and advocating for customer needs. You'll also identify expansion opportunities and work collaboratively with other teams to enhance customer experience and mitigate churn.
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As a Strategic Customer Success Manager, you will oversee relationships with major clients, manage onboarding to value realization, collaborate with Account Executives on growth strategies, and monitor account health to ensure clients maximize their use of Monte Carlo's data reliability solutions.
Lead a team of Customer Success Managers to enhance client engagement and satisfaction. Develop strategies for customer adoption and retention, track performance metrics, and collaborate across teams to align goals with customer success initiatives.
The Customer Success, Digital Specialist is responsible for renewing and expanding customer relationships, optimizing processes for customer engagement, and working closely with marketing and sales teams. The role focuses on ensuring customer satisfaction and retention by managing a portfolio of accounts and forecasting renewal rates.
The Senior Client Success Manager will lead client-facing activities for insurance clients, ensuring growth, profitability, and satisfaction. Responsibilities include managing partnerships, overseeing financial performance, influencing internal stakeholders, and delivering insights based on key performance indicators.
The Client Success Specialist will develop relationships with clients, manage operational work, troubleshoot technical issues, collaborate with teams, and deliver reporting materials. This role focuses on enhancing customer experience and achieving operational efficiencies.
The Customer Success Manager will manage a portfolio of SaaS clients, ensuring net retention and satisfaction. They will communicate effectively with C-suite executives and leverage project management skills while working in a fast-paced environment. Familiarity with Salesforce and various web technologies is essential, with experience in specific tools like Asana and ChurnZero as advantageous.
The Enterprise Customer Success Manager will manage client relationships and ensure the successful adoption of Bonterra's SaaS products. Responsibilities include monitoring client health, engaging with stakeholders, identifying at-risk clients, and collaborating with sales for renewals. This role also focuses on improving internal processes and providing advocacy for clients.
As a Customer Success Manager at DTN, you will ensure customer satisfaction and retention by acting as a primary point of contact for assigned clients. You will develop strategies for growth, monitor customer health, and collaborate with cross-functional teams, all while leveraging insights to create additional revenue opportunities.
The Senior Director of Customer Success at CertifID is responsible for driving customer satisfaction, retention, and growth by leading a team of Customer Success Managers. This role involves standardizing engagement models, optimizing processes, collaborating cross-functionally, and implementing strategies for customer success and product adoption.
As a Customer Success Manager team leader at Cloudflare, you will mentor and develop your team to enhance customer satisfaction. You will be responsible for driving customer adoption of Cloudflare solutions by collaborating with various teams, establishing performance metrics, and ensuring successful client engagements.
The EVP of Customer Success and Services at Pluralsight is responsible for leading the organization's growth by developing customer success strategies, enhancing customer satisfaction, and optimizing support processes. This role involves building global teams and systems to maximize customer value and drive revenue growth, while collaborating with various departments to improve the overall customer journey.
The Customer Success Manager will be responsible for maintaining and growing CloudHealth customer relationships, developing strategic customer business plans, and leveraging partners for sales engagement. The role requires proactive communication, sales meetings, and continuity of support for established customers while focusing on new business development in the CloudHealth domain.
The Customer Success Manager will focus on maintaining and growing relationships with CloudHealth customers, driving sales and renewals, and developing new business opportunities. Responsibilities also include engaging with partners and conducting sales meetings to promote CloudHealth offerings. The role involves a strong sales strategy and collaboration with internal teams to enhance customer satisfaction and growth.
As a Customer Success Manager at Addition Wealth, you'll manage key customer relationships, lead customer support functions, and build operational tests and processes. The role involves streamlining operations while driving exceptional business results in a fast-paced environment.
As a Customer Success Manager for CloudHealth, you will manage and foster customer relationships to drive sales and renewals, develop new business, and engage partners. You will leverage internal resources, conduct sales meetings, and position offerings to meet customer needs, aiming to exceed renewal growth targets.
The Customer Success Manager focuses on growing and maintaining CloudHealth customer relationships, developing strategic business plans, and leveraging partners for engagement. Responsibilities include proactive outreach to customers and partners, selling CloudHealth solutions, and achieving renewal growth targets.
The Customer Success Manager will focus on maintaining and growing relationships with CloudHealth customers, driving sales and renewals, engaging with partners, and developing new business opportunities. Responsibilities include proactive engagement with customers, strategic account management, and regular sales meetings with partners to promote CloudHealth offerings.
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