Top Remote Customer Success Jobs

The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.

The Customer Success Executive leads post-sales activities, drives customer success initiatives, partners with executives, and ensures long-term value through strategic alignment, risk mitigation, and ongoing innovation.

The Customer Success Coordinator manages client services, provides technical support, advises clients on usage of the Embroker platform, and enhances service strategies based on client feedback.

The Principal Customer Success Executive will focus on improving customer satisfaction and retention by identifying risks, working with sales on adoption plans, and ensuring governance adherence. They will collaborate with IT and business leaders and leverage AI in processes.

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

Manage a portfolio of programmatic accounts, leading client communications and campaign execution, driving performance and growth while collaborating with various teams.

Manage a portfolio of strategic programmatic accounts, oversee campaign execution, client communication, and performance insights, while identifying upsell opportunities.

The Customer Success Representative supports customers by providing training, answering inquiries, and ensuring service quality. They document interactions in Salesforce and aid in customer goal achievement.

The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.

The Senior Strategic CSM manages customer lifecycle for strategic accounts, focusing on onboarding, adoption, and renewals to ensure mutual success and growth for customers.

The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.

As a Customer Success Manager, you'll guide customers in utilizing Moveworks, ensuring they attain maximum value from the product while fostering strong relationships and adapting onboarding strategies.

As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.

The role involves leading the Customer Success Operations team, optimizing processes, and ensuring exceptional outcomes for over 500 new customers this year, while driving accountability through data and program management.

The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.

The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.

The Customer Success Manager will retain and grow accounts in behavioral health practices, ensure customer satisfaction, and identify upsell opportunities.

The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.

Serve as the day-to-day client lead for a portfolio of programmatic accounts: manage 10+ live campaigns end-to-end, handle client communications and escalations, own technical campaign setup and optimization in DSPs, deliver performance reporting with Analytics, and drive retention, upsells, and cross-sell opportunities while collaborating across Sales, Operations, and Analytics.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

As a Customer Success Engineer, you'll provide technical expertise and guidance to customers post-sale, enhancing their use of GitLab's solutions through webinars, labs, and best practices. You'll collaborate with internal teams to support implementation and customer relationships.

The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.

The Sr. Customer Success Manager at Sprinklr drives customer adoption and ROI while managing relationships and ensuring product value realization through a consultative approach and deep understanding of customer needs.