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Top Remote Customer Success Jobs in Buffalo, NY
Software • Automation
The Manager of Customer Success leads a team to drive customer adoption, retention, and revenue growth through effective management and strategic engagement.
Top Skills:
GainsightSalesforceTotango
Information Technology • Marketing Tech • Software • Consulting
The Proposal Manager leads the development and delivery of client proposals, manages relationships, supports sales teams, and ensures high win rates on bids.
Top Skills:
Bid Management ToolsCRMMicrosoft Office Suite
Cloud • Security
The Customer Success Engineer provides technical support to Customer Success Managers, helping resolve issues and improve customer value from Delinea's solutions.
Top Skills:
AICloud-NativeIdentity Security
Software
The Customer Success Manager advocates for education clients, ensures onboarding, drives product adoption, and maximizes retention through relationship building and data analysis.
Top Skills:
Crm SoftwareGainsightSalesforce
Software • Analytics
As a Technical Customer Success Manager, you'll engage with 25-40 customers, ensuring their retention and growth by addressing technical issues, managing relationships, and driving product usage effectively.
Top Skills:
A/B TestingCustomer Data PlatformData WarehousesDeveloper ToolsProduct AnalyticsSQL
Healthtech • Analytics • Pharmaceutical
The Strategic Client Success Partner develops strategies to enhance client satisfaction and manage relationships, analyzes client feedback, and collaborates with internal teams to optimize program performance.
Top Skills:
ExcelMicrosoft Office Suite
Information Technology • Software
As a Customer Success Manager at Sourcegraph, you will manage 20-30 enterprise accounts, ensuring customer success through training, value mapping, and proactive support to drive adoption and renewals.
Top Skills:
AIDeveloper ToolingProduct Adoption ToolsSaaSTelemetry
Software
As a Customer Success Engineer, you facilitate the transition from implementation to customer support, providing technical solutions and support for complex customer questions while enabling AMs to become more technically capable over time.
Top Skills:
APIsCRMElement451Ellucian Crm AdvanceSalesforce Education Cloud
Real Estate • Software
The Customer Success Manager will build client relationships, oversee onboarding, drive retention and growth, and conduct business reviews to enhance customer experiences.
Top Skills:
Google SuiteSaaSSalesforce
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As an Enterprise Customer Success Manager, you will manage a portfolio of high-value accounts, maintain executive relationships, drive product value, analyze user engagement, mitigate churn risk, and identify growth opportunities, all while providing mentorship and strategic consultation.
Top Skills:
B2B SaasData Analytics
Software
The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.
Top Skills:
AICloud ComputingCrm (Hubspot)
Software
As a Customer Success Engineer, you will provide advanced technical support to enterprise clients, troubleshoot complex issues, and guide customers on WordPress implementations.
Top Skills:
CSSDnsGitHTMLHTTPJavaScriptKibanaNew RelicPHPRest ApisSvnWordpress
New
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Cloud • Software • Analytics
The Scale Customer Success Manager drives adoption and retention for small-to-mid market customers through digital-first strategies and customer success playbooks, partnering with sales and product teams to enhance the customer experience.
Top Skills:
Ai TechnologiesConversational AiCrm SystemsCustomer Success PlatformsDigital ChannelsGainsightSalesforce
Financial Services
As a Customer Success Senior Specialist, manage B2B client relationships, oversee onboarding, ensure value realization across financial services, and drive retention and expansion efforts.
Top Skills:
Hubspot CrmService Hub
Security • Software
As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.
Top Skills:
AWSAzureCiamGCPJavaJavaScriptJwtNode.jsOauth 2.0Openid ConnectPythonReactRest ApisSAML
Healthtech • Biotech
Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.
Top Skills:
GenomicsNext Generation Sequencing (Ngs)Velsera
Information Technology • Software
The Strategic Customer Success Manager guides customers post-sales, ensuring successful onboarding, identifying risks, providing technical guidance, and fostering relationships for renewals and expansions.
Top Skills:
DevOpsSoftware Development
Fintech • Software
The Customer Success Manager will collaborate with customers and internal teams to enhance lending processes, drive success metrics, and build strong customer relationships to unlock value from Blend's platform.
Top Skills:
SaaS
AdTech • Marketing Tech • Social Media • Software
The Enterprise Customer Success Manager leads initiatives to mitigate churn, drive growth, build partnerships, and mentor junior team members in achieving customer engagement and success.
Top Skills:
Enterprise SoftwareLocal SearchSaaSSocial Media Management
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Manager of Strategic Customer Success, you will lead a team of Customer Success Managers, enhancing customer retention and expansion while fostering a culture of performance and growth through effective coaching and strategic planning.
Sales
The Customer Success Manager ensures customer satisfaction and success on the AppDirect platform by managing a diverse customer portfolio, providing support, strategic guidance, and collaborating with internal teams for scalability and retention efforts.
Top Skills:
CatalystChurnzeroGainsightSalesforce
Healthtech • Software
As the Customer Success Lead, you'll manage enterprise accounts, driving adoption, ensuring account health, and facilitating onboarding and expansion for high-volume law firms.
Top Skills:
GainsightHubspotSalesforce
Healthtech • Software
As a Customer Success Lead at Codes Health, you will manage a portfolio of law firms, ensuring successful onboarding and customer growth while balancing scale and personalization in interactions.
Top Skills:
CRM
Payments • Software
The Director of Customer Success will lead a team, define strategy, manage key accounts, and drive customer retention and growth in the life sciences industry.
Top Skills:
CRMSalesforce
Edtech • Information Technology
The Customer Success Manager at Instructure will manage a portfolio of HiEd accounts, ensuring customer satisfaction, retention, and growth through relationship building and strategic engagement.
Top Skills:
Google SuiteMicrosoft SuiteSalesforce
Top Companies in Buffalo, NY Hiring Remote Customer Success Roles
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