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Top Remote Customer Success Jobs in Buffalo, NY

Reposted 20 Days AgoSaved
Remote
Remote Buffalo, NY
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
3 Days AgoSaved
In-Office or Remote
Remote Buffalo, NY
65K-75K Annually
Entry level
65K-75K Annually
Entry level
Edtech
The Customer Success Manager will guide customers in utilizing Mongoose's platform to achieve communication goals, drive user adoption, analyze engagement data, and ensure ongoing value throughout the customer lifecycle.
Top Skills: AIHubspotSaaS
Reposted 21 Days AgoSaved
Remote
Remote Buffalo, NY
90K-120K Annually
Mid level
90K-120K Annually
Mid level
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills: Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
Reposted 22 Days AgoSaved
In-Office or Remote
Remote Buffalo, NY
119K-238K Annually
Senior level
119K-238K Annually
Senior level
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills: AIAutomation
24 Days AgoSaved
Easy Apply
Remote
Remote Buffalo, NY
Easy Apply
88K-189K Annually
Mid level
88K-189K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you'll guide public sector customers in using GitLab's DevSecOps platform, helping them achieve business goals and enhancing customer satisfaction.
Top Skills: Ci/CdDevsecopsGit
Reposted 24 Days AgoSaved
Remote
Remote Buffalo, NY
20-25 Annually
Junior
20-25 Annually
Junior
Consumer Web • Digital Media • eCommerce • Information Technology • Sports
The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.
Top Skills: Google Merchant CenterGoogle ShoppingGoogle Suites
Reposted 25 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Buffalo, NY
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.
Top Skills: Cloud-Based SolutionsSaaS
25 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Buffalo, NY
Easy Apply
167K-180K Annually
Mid level
167K-180K Annually
Mid level
Legal Tech • Software • Generative AI
Lead and mentor Customer Success team members, manage client accounts for retention and growth, resolve client issues, and optimize product adoption.
Top Skills: AISaaS
25 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Buffalo, NY
Easy Apply
195K-203K Annually
Senior level
195K-203K Annually
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.
Top Skills: Legal TechSaaS
25 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Buffalo, NY
Easy Apply
167K-180K Annually
Senior level
167K-180K Annually
Senior level
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills: Data AnalysisLegal Tech SolutionsSaaS
20 Days AgoSaved
Remote
Remote Buffalo, NY
90K-130K Annually
Mid level
90K-130K Annually
Mid level
Healthtech
The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.
Top Skills: Customer SuccessProject ManagementSaaS
Reposted 8 Days AgoSaved
In-Office or Remote
Remote Buffalo, NY
85K-115K Annually
Mid level
85K-115K Annually
Mid level
Healthtech • Software • Analytics
As a Customer Success Manager, you will guide primary care providers in transitioning to value-based care, ensuring customer satisfaction and integration of technology into workflows.
Top Skills: Crm AnalyticsHubspot
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An Hour AgoSaved
Remote
Remote Buffalo, NY
100K-115K Annually
Mid level
100K-115K Annually
Mid level
Healthtech
The Customer Success Associate role involves customer engagement, operational tasks, strategic account planning, and advocating for customer needs, with a focus on career development in Customer Success Management.
Top Skills: SaaS
Reposted 4 Hours AgoSaved
Remote
Remote Buffalo, NY
Senior level
Senior level
Security • Cybersecurity
As a Customer Success Architect, you'll onboard new clients, enhance platform usage, and drive value realization while collaborating with sales and technical teams.
Top Skills: CloudIt TransformationNetwork SystemsSecurity
Reposted 4 Hours AgoSaved
Remote
Remote Buffalo, NY
88K-90K Annually
Mid level
88K-90K Annually
Mid level
PropTech
Lead and inspire a team of Client Success Managers to enhance customer experiences, achieve retention goals, and oversee performance management and training.
Top Skills: Google SuiteGongSalesforceTotango
Reposted 4 Hours AgoSaved
Remote
Remote Buffalo, NY
57-83 Hourly
Expert/Leader
57-83 Hourly
Expert/Leader
Cloud • Information Technology
The Customer Growth Intelligence Consultant will design and operationalize customer signals and expansion intelligence, automate insights, and develop growth programs for Backblaze's customer base, leveraging various data sources for actionable strategies.
Top Skills: Bi ToolsG2GongSalesforceTableauZendeskZoominfo
Reposted 4 Hours AgoSaved
Remote
Remote Buffalo, NY
Mid level
Mid level
Healthtech • Internet of Things • Hospitality • Telehealth
The Customer Success Project Manager coordinates client requests, ensures project execution, and enhances client relationships by driving process excellence and communication across teams.
Top Skills: AsanaClickupJIRALinearMonday.Com
Reposted 4 Hours AgoSaved
Remote
Remote Buffalo, NY
Senior level
Senior level
Healthtech
As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.
Top Skills: Data FeedsDigital Health SolutionsIntegrations
Reposted 4 Hours AgoSaved
Remote
Remote Buffalo, NY
188K-295K Annually
Senior level
188K-295K Annually
Senior level
Healthtech
Lead and scale the enterprise Customer Success function, focusing on retention, adoption, and expansion for complex enterprise customers. Manage a team, develop strategies, and foster executive relationships to ensure successful healthcare outcomes.
Reposted 4 Hours AgoSaved
Remote
Remote Buffalo, NY
Senior level
Senior level
Fintech • Software • Financial Services
As the founding Customer Success Lead, you'll design and implement scalable support systems, drive customer engagement post-signature, lead onboarding, and ensure compliance while nurturing a growth-oriented customer relationship.
Top Skills: Ai-Powered LlmBlockchainIntercomSlackTelegram
Reposted 4 Hours AgoSaved
Remote
Remote Buffalo, NY
Junior
Junior
Retail • Sales • Energy
As a Customer Success Manager, you will oversee customer onboarding, issue resolution, and product adoption, ensuring a seamless user experience and effective support.
Top Skills: APIsExcelSaaSSQLZendesk
Reposted 4 Hours AgoSaved
Remote
Remote Buffalo, NY
Mid level
Mid level
Healthtech • Software
The Customer Success Engineer will support healthcare organizations by managing contracts, validating reimbursement methodologies, and analyzing healthcare data to optimize the contract management platform.
Top Skills: SQL
Reposted 4 Hours AgoSaved
Remote
Remote Buffalo, NY
105K-160K Annually
Senior level
105K-160K Annually
Senior level
Cloud • Database • Cybersecurity
The Customer Success Engineer will lead technical design workshops, ensure product adoption, enhance customer satisfaction, and work closely with sales and engineering teams.
Top Skills: DockerHsmJceKmipKubernetesLinuxMssqlMySQLOraclePkiPythonSnowflake
Reposted 4 Hours AgoSaved
Remote
Remote Buffalo, NY
90K-110K Annually
Junior
90K-110K Annually
Junior
Artificial Intelligence • eCommerce • Software
Assist customers in connecting their accounts to the platform, lead kickoffs, provide training, analyze performance, and create educational content.
Top Skills: Advertising Technology PlatformsAmazonWalmart
Reposted 4 Hours AgoSaved
Remote
Remote Buffalo, NY
115K-145K Annually
Senior level
115K-145K Annually
Senior level
Marketing Tech • Mobile • Software
The Senior Client Success Manager ensures clients achieve their goals through advocacy, managing relationships post-sale, and addressing technical challenges and data strategies.
Top Skills: Digital MarketingEmail MarketingHarvestJIRATrello
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