Top Remote Customer Success Jobs in Buffalo, NY

Looking for Customer Success Managers for future roles, focusing on managing SaaS customers, ideally in EdTech, with strong engagement and organizational skills.

The role involves managing post-sale relationships with large school districts, driving product adoption, and maintaining strategic conversations with senior stakeholders. It requires excellent communication skills and experience in public sector accounts.

The Director of Customer Success leads a team responsible for revenue retention, product adoption, and onboarding in a SaaS environment, focusing on customer outcomes and cross-functional collaboration.

The Director of Customer Success leads a team to enhance customer value and loyalty by implementing effective customer engagement and onboarding strategies, analyzing feedback, and collaborating across departments to reduce churn and increase customer advocacy.

The Customer Success Manager enhances customer satisfaction by managing accounts, resolving issues, guiding product utilization, and fostering long-term relationships to ensure client success with ServiceTitan.

The Customer Success Manager at Boulevard manages relationships with Mid-Market customers, ensuring they receive ongoing value from the platform through retention strategies and account health monitoring.

The Client Success Manager at HONK will manage day-to-day operations for strategic accounts, ensuring seamless onboarding and long-term client growth through training, performance analysis, and relationship management with enterprise clients.

The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.

As a Strategic Customer Success Manager, you will guide enterprise customers to achieve value with Omni, drive strategic initiatives, and manage key relationships to enhance ROI and growth.

As a Senior Customer Success Manager, act as a strategic partner for enterprise clients, driving retention, expansion, and aligning adoption paths with business goals through collaborative efforts across several teams.

The Customer Success Manager will engage customers, align goals with insights, support renewals, and optimize outcomes through collaboration and analytics.

The Senior Client Success Manager manages client relationships, ensuring satisfaction and engagement throughout the client lifecycle, focusing on program implementation and change management strategies.

The Customer Success Manager will drive customer adoption, retention, optimize user experience, and lead onboarding while collaborating across teams to enhance customer satisfaction and outcomes.

The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.

The Regional Customer Success Director will oversee a multi-disciplinary team to drive the adoption of Heartflow's cardiac diagnostic solutions, ensuring operational excellence and customer satisfaction across assigned territories.

The Customer Success Associate supports customer relationships, engagement, and operational excellence while preparing to advance to a Customer Success Manager role.

The Customer Success Manager will manage small to mid-sized accounts, ensuring customer satisfaction and driving retention through engagement and support.

As an Enterprise Client Success Manager, you will manage key accounts, foster relationships, drive growth strategies, and collaborate cross-functionally to align client goals with Array's offerings.

This role serves as the primary liaison between Evio and health plan customers, ensuring the success of Evio Insights by aligning RWE projects with customer needs and measuring the resulting impact.

The Manager of Customer Success leads post-sales for strategic accounts, primarily Federal customers, and manages a team while ensuring customer satisfaction and renewal predictability.

The Customer Success Engineer will manage key US enterprise accounts by driving adoption, providing technical guidance, and facilitating solutions integration while collaborating with cross-functional teams.

The Customer Success Manager will oversee client relationships, ensuring satisfaction, upselling opportunities, and coordinating with internal teams. The role includes client engagement, product knowledge, and process improvement.

The Customer Success Manager oversees multiple healthcare account relationships, ensuring client satisfaction and driving successful outcomes while managing escalations across teams.

The CSM Manager leads a team of customer success managers for major public safety customers, ensuring customer satisfaction, driving outcomes, and resolving high-priority issues.

This role focuses on customer onboarding, training, and support in a fast-paced environment, ensuring brands gain value from OuterSignal's insights.