Top Remote Customer Success Jobs in Buffalo, NY

The Head of Customer Success will drive guest loyalty and referrals, improve satisfaction scores, and resolve issues efficiently while scaling the team and implementing data-driven insights.

The SMB Customer Success Manager focuses on driving value for customers, ensuring adoption and retention while leading pilots, tracking success metrics, and collaborating with sales and product teams to optimize customer engagement and ROI.

The Mid-Market Customer Success Manager ensures customer satisfaction by developing relationships, resolving issues, and optimizing program adoption to enhance client success.

The Enterprise Customer Success Manager ensures a top-quality experience for clients, managing complex issues, driving customer satisfaction, and enhancing account customization while developing strategic relationships with key accounts.

The Customer Success Manager will guide primary care providers in value-based care, ensuring tool adoption, relationship building, and data-driven success strategies while analyzing performance and leading customer engagements.

The Enterprise Customer Success Manager will prioritize customer success strategies, manage relationships, and drive product adoption and renewals for Writer's enterprise clients.

The Senior Customer Success Manager will support key customers, drive customer engagement, assist with technical challenges, and foster relationships to ensure the effective use of Polarity's products.

The Founding Customer Success Manager will lead onboarding, create resources, engage clients, and drive customer success at SalesJack.

As a Customer Success Manager, you will manage key accounts, drive customer adoption and retention, facilitate onboarding, optimize processes, and collaborate cross-functionally to enhance customer experience and revenue growth.

The Client Success Executive at SBI focuses on client satisfaction and retention, supporting account expansion and ensuring clients effectively utilize SBI's subscription services, including AI-enabled advisory offerings.

Manage customer relationships from adoption to renewal, focusing on product utilization and driving business value through data communication and business reviews.

The Senior Manager for Tribal Accounts oversees client accounts, ensuring culturally respectful health solutions and driving engagement, retention, and growth through trusted relationships and customized strategies.

Securly seeks Customer Success Managers experienced in supporting large K-12 school districts, focusing on post-sale relationships, product adoption, and strategic planning. This role is part of a remote talent community for future opportunities, emphasizing collaboration and student wellness.

The role seeks experienced Customer Success Managers in EdTech or SaaS, managing 200-400 accounts, focusing on scalable workflows and customer engagement.

Lead the deployment and adoption of Hippocratic AI's technology in health systems, ensuring implementation aligns with healthcare needs and stakeholder environments.

Manage a portfolio of SMB and Mid-Market customers, creating scalable programs for customer success, leveraging Salesforce and AI to drive adoption, retention, and growth.

The Customer Success Manager will guide Blumira customers in using the cybersecurity platform to achieve their goals, fostering relationships and driving product adoption.

Lead customer support for healthcare SaaS solutions, addressing technical inquiries, facilitating resolutions, and improving helpdesk procedures while ensuring customer satisfaction.

The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.

Manage customer lifecycle from onboarding to growth, serve as primary contact, drive product adoption, and collect customer feedback.

Lead AI-powered transformation for Fortune 50 CPG customers, managing onboarding, adoption, retention, and strategic partnerships while driving measurable business outcomes.

The Client Success Manager will build client relationships, strategize for goal achievement, monitor campaign performance, and provide insights.

The Senior Customer Success Manager at Kojo will manage key customer relationships, focusing on adoption, retention, and driving measurable outcomes in the construction technology sector.

The Mid-Market Customer Success Manager ensures customer satisfaction by onboarding, driving product adoption, managing renewals, and expanding relationships with mid-market clients while collaborating with sales and cross-functional teams.

As a Customer Success Manager, you'll guide valued customers through onboarding, ensure product adoption, manage renewals, and drive growth by providing consultative support and identifying upsell opportunities.