Top Remote Customer Success Jobs in Buffalo, NY

The Regional Customer Success Director will oversee a multi-disciplinary team to drive the adoption of Heartflow's cardiac diagnostic solutions, ensuring operational excellence and customer satisfaction across assigned territories.

The Customer Success Associate supports customer relationships, engagement, and operational excellence while preparing to advance to a Customer Success Manager role.

The Customer Success Manager will manage small to mid-sized accounts, ensuring customer satisfaction and driving retention through engagement and support.

As an Enterprise Client Success Manager, you will manage key accounts, foster relationships, drive growth strategies, and collaborate cross-functionally to align client goals with Array's offerings.

The Manager of Customer Success leads post-sales for strategic accounts, primarily Federal customers, and manages a team while ensuring customer satisfaction and renewal predictability.

This role serves as the primary liaison between Evio and health plan customers, ensuring the success of Evio Insights by aligning RWE projects with customer needs and measuring the resulting impact.

The Customer Success Engineer will manage key US enterprise accounts by driving adoption, providing technical guidance, and facilitating solutions integration while collaborating with cross-functional teams.

The Customer Success Manager will oversee client relationships, ensuring satisfaction, upselling opportunities, and coordinating with internal teams. The role includes client engagement, product knowledge, and process improvement.

The Customer Success Manager oversees multiple healthcare account relationships, ensuring client satisfaction and driving successful outcomes while managing escalations across teams.

The CSM Manager leads a team of customer success managers for major public safety customers, ensuring customer satisfaction, driving outcomes, and resolving high-priority issues.

This role focuses on customer onboarding, training, and support in a fast-paced environment, ensuring brands gain value from OuterSignal's insights.

The Manager of Customer Success leads a team to ensure customer satisfaction, drive product adoption, and manage portfolio performance, overseeing onboarding, renewals, and risks.

The Director of Client Success will lead the Client Success team, focusing on partner satisfaction, retention, and expansion while integrating AI-driven strategies for efficiency and value realization from the platform.

The Director of Customer Success leads a team to drive customer engagement, retention, revenue growth, and strategic account management in an educational tech context. Responsibilities include managing performance metrics, fostering executive relationships, and implementing operational improvements for customer success outcomes.

The Customer Success Manager handles a portfolio of 150+ accounts, focusing on onboarding, customer health monitoring, and ensuring adoption of the Transfr platform.

Drive high retention and expansion for key clients as a strategic advisor, optimizing payment solutions and cultivating executive relationships.

The role involves driving customer onboarding, AI solution deployment, CRM integration, and managing stakeholder relationships to optimize service outcomes.

The Client Success Manager will manage client relationships, oversee onboarding, and ensure satisfaction while collaborating with the media buying team for effective campaign execution.

The Associate Director of Client Success will lead a team managing client relationships, ensuring campaign success and driving client retention and growth.

As a Senior Customer Success Engineer at Veeam, you will drive technical success across client engagements, lead onboarding processes, conduct recovery simulations, and manage stakeholder communications, ensuring long-term customer outcomes and satisfaction.

Manage a book of 15-20 enterprise accounts, drive adoption and renewal, analyze customer usage, and foster strong relationships to enhance customer success.

The role focuses on developing digital customer success programs, creating educational content, and utilizing tools like Gainsight for analytics and engagement. Responsibilities include executing initiatives to improve customer health, optimizing life cycle journeys, and collaborating across departments to enhance customer satisfaction and retention.

The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.

Manage a portfolio of enterprise Keeper Security customers to drive adoption, renewals, upsells and expansions. Build relationships with senior and C-level contacts, conduct QBRs, troubleshoot technical issues, advise on security best practices, negotiate contracts, and collaborate cross-functionally to deliver customer value and meet revenue quotas.

The Customer Success Manager will oversee post-sale relationships with enterprise clients, enhancing product usage, driving adoption, and identifying growth opportunities in the legal tech space.