Top Remote Operations Jobs in Baltimore, MD

Drive annuity operations to improve speed and scalability: process new annuity business, coordinate with carriers and sales, document processes, optimize CRM and workflows, and collaborate cross-functionally to launch product and process improvements.

Lead and scale simulation operations team to create, tag, execute, and QA simulation scenarios and test suites. Build evaluation metrics, synthesize results into actionable reports, and integrate AI/LLM tools and automation to accelerate scenario generation, bug triage, and reporting for autonomy stakeholders.

Serve as chief of staff to senior sales leadership, establish GTM cadence, optimize sales processes, analyze performance, lead territory and forecast planning, maintain CRM and revenue systems, and align cross-functional stakeholders to drive sales efficiency and growth.

Own and scale partner integrations: define technical requirements, manage commercial relationships (SLAs, escalations), ensure data quality across payments and document processing, create processes and documentation to reduce verification time and operational friction.

Lead development of long-term revenue operations strategies, analyze and optimize processes, partner with Product Management and leadership to define tech requirements, act as a BI/Qlik SME, implement operational changes, monitor success metrics, and champion cross-functional initiatives to improve efficiency and reimbursement and billing accuracy.

Manage high-volume provider onboarding and training operations including facilitating live/asynchronous sessions, administering WorkRamp LMS, optimizing EHR/tech setups, tracking training engagement, owning lifecycle logistics, serving as provider liaison, identifying process improvements, and maintaining training materials in Salesforce, Zendesk, and Google Suite.

Lead design and build of end-to-end growth operating systems connecting marketing, sales, partners, product and engineering. Own CRM, analytics, forecasting, AI-assisted workflows, dashboards, and processes from lead to activation to expansion to drive repeatable revenue and product adoption.

Serve as primary client contact, manage onboarding/offboarding, maintain CRM records, schedule meetings, handle client communications, streamline internal processes, manage digital files, support invoicing and basic tech troubleshooting.

Design and maintain Salesforce and GTM tech stack to enable RevOps/SalesOps. Build automations, integrations, dashboards, ensure data governance, and collaborate cross-functionally to scale revenue operations.

The role involves leading operations, building teams, driving strategic planning, and fostering a culture of excellence and empowerment within organizations.

The Deposit Operations Analyst II manages bank wire transfers and operations, ensuring compliance, analyzing data, and supporting daily tasks in a fast-paced environment.

The Head of Business Operations will develop and manage operational systems and processes across Finance and People Operations, ensuring efficient scaling and execution throughout the company.

Manage and optimize revenue processes across marketing, sales, and customer success. Oversee CRM and automation tools, ensure system integrations and data accuracy, create dashboards and KPI reports, support forecasting and planning, lead cross-functional initiatives, and provide actionable insights to improve revenue performance.

Lead operational execution for the Financial Services & Capital Markets SBU. Implement strategy, improve processes, manage budgeting and KPIs, support talent lifecycle and staffing, liaise with firm operations, and present regular reports to SBU leadership to drive growth and client service excellence.

Lead SMB revenue operations strategy and execution, manage and coach a team of analysts, prioritize and deliver cross-functional GTM projects, optimize processes and systems, and rapidly resolve operational issues to enable scalable revenue growth.

The role involves building AI systems to enhance technical support operations by automating workflows and providing analytical insights to improve customer experience.

Lead India operations and projects: manage budgets, contracts, field logistics and teams, cultivate stakeholder partnerships, ensure data quality, generate insights and reports, train field teams, and support regional Operations and Data & Insights on special projects. Travel ~10–20%.

Own and evolve the AI triage, routing, and agent library for inbound support tickets; administer and debug Zendesk systems and integrations; build automations, monitoring, and reporting; maintain integrations, routing logic, and AI QA; drive automation roadmap and continuous improvement to increase containment and reliability across CX operations.

Lead and manage the Workforce Management team for 24/7 US and Mexico crisis channels. Oversee forecasting, capacity planning, dynamic scheduling, intraday management, and tactical WFM process improvements. Partner with operations leadership for scenario planning, performance analysis, and staffing strategies to ensure service level adherence and seamless crisis support.

Lead global Sales Development operations: design capacity and quota models, manage incentive compensation, govern CRM data and lead routing, optimize sales tech stack, and partner cross-functionally to improve pipeline generation and reporting.

The Senior Director will lead Operations Engineering for renewable projects, focusing on maximizing performance, driving improvements, and ensuring compliance.

Own and build GTM systems, automation, and AI agent workflows across marketing, sales, and customer success. Design integrations and data models (BigQuery, Salesforce, HubSpot), create internal tools with Claude Code, eliminate manual work across GTM and G&A, and measure system performance to drive pipeline, retention, and operational efficiency.

Coordinate and manage group air travel for large incentive programs, ensuring compliant ticketing, best fares, and attendee communication. Monitor flights, support on-call during travel dates, manage air budgets, mentor teammates, and follow company SOPs and client requirements.

Lead RevOps strategy, systems, data infrastructure, and team to drive GTM efficiency and AI-enabled revenue intelligence across sales, marketing, and customer success. Own tech stack, forecasting, process optimization, integrations, and executive reporting while building a proactive RevOps organization.

Lead assessment operations for Australian RTO programs: allocate assessor workloads, monitor KPIs, coach assessors, manage student support and escalations, ensure RTO compliance, participate in validation/moderation, maintain reporting, and collaborate with delivery, compliance, and instructional design teams to drive continuous improvement.