Top Remote Customer Success Jobs in Baltimore, MD

The role involves consulting with customers, delivering ServiceNow platform solutions, guiding design workshops, and providing documentation support while ensuring quality and improving business outcomes.

The Senior Solutions Architect at GitLab will drive software adoption through pre-sales technical guidance, sales strategy execution, and customer relationship building while ensuring GitLab's value proposition is communicated effectively.

The Claims Adjuster will manage workers' compensation medical only claims, ensuring compliance and delivering quality customer service while maintaining regulatory standards.

The Certified Trainer is responsible for delivering technical training on Altium products, developing content, and maintaining professionalism during instruction. Online and onsite training sessions are included.

Manage a team of Strategic Service consultants, focusing on social media strategy and client engagement for enterprise customers. Oversee delivery excellence, coach team members, and collaborate across departments to improve service delivery.

The Billing and Medical Coding Specialist ensures accurate medical billing and coding based on provider documentation, supporting compliance and performance metrics.

The Demo Consultant facilitates pre-sales through product demonstrations, collaborates with teams to enhance demo assets, ensures alignment with business priorities, and addresses demo-related inquiries.

The Customer Success Manager advocates for customer satisfaction, drives adoption, builds relationships, identifies growth opportunities, and conducts reviews to enhance customer success.

The Associate Business Consultant drives client enablement of the Quantum Metric platform, ensuring customers achieve business value through tailored training and insights from data analysis.

Lead strategic growth initiatives for DealShield, enhancing engagement with partner auctions and driving product adoption. Build relationships, ensure customer satisfaction, minimize churn, and represent the company effectively.