Top Remote Customer Success Jobs in Baltimore, MD

The Provider Experience Specialist delivers exceptional customer service to healthcare provider accounts, upselling features and resolving issues through phone, email, and chat.

As a Provider Experience Specialist, you will deliver exceptional customer service, upsell features, and streamline interactions for healthcare providers through calls, emails, and chat, ensuring a positive experience on Zocdoc's platform.

As a Provider Experience Specialist, provide exceptional customer service to healthcare providers via calls, emails, and chat, while upselling product features and streamlining their user experience with Zocdoc's platform.

As a Client Retention Specialist, you will educate clients on financial programs, handle calls, empathize with distressed clients, and work to retain them within the program.

The Partner Manager will oversee strategic partnerships, manage communications, drive collaboration with marketing and sales, and represent Hex at events.

The role involves managing a team of Payroll Success Managers to enhance customer experience, drive value, and meet growth goals while collaborating across functions.

The Customer Onboarding Manager is responsible for guiding customers through the onboarding process, ensuring their success, and coordinating with internal teams for smooth transitions. This role requires effective communication, project management, and a focus on customer education and support.

The role involves consulting with customers to implement M-Files solutions, leading projects, facilitating training, and collaborating with teams for customer success.

The Customer Support Analyst II assists GHX's customers in using its B2B exchange system, provides technical support, and collaborates with other teams to solve problems.

Supports the Senior Quality Assurance Analyst in QA processes, conducts Post Incident Reviews, evaluates service delivery quality, and facilitates service improvements.

Responsible for launching new healthcare products, managing business relationships, and engaging customers through strategic sales and marketing efforts while utilizing digital tools and analytics to drive product demand and growth.

As a Concierge in the Customer Success Team, you will support high-value customers, resolve issues, and enhance their experience with Coinbase's products.