Top IT Jobs in Portland, ME

Manages ServiceNow queues, ticket triage, assignments, SLA and KPI reporting, account submissions and recertifications, vulnerability coordination, AWS Health Alerts, system and website monitoring, service account password changes, audit artifact collection, and AWS/Azure inventory reporting. The role coordinates with security, engineering, administration, and business stakeholders to resolve alerts, track remediation milestones, and support federal cloud operations.

Supports and manages business and IT projects, including ERP implementations, through planning, execution, reporting, risk management, stakeholder coordination, and change management. Maintains project plans, budgets, schedules, KPIs, documentation, and PMO standards while coordinating cross-functional teams, vendors, and system integrators. Facilitates meetings, tracks dependencies and issues, and escalates concerns to project leadership.

Coordinates business and IT projects through planning, execution, reporting, risk and issue management, stakeholder communication, and completion. Maintains project plans, dependencies, budgets, KPIs, dashboards, documentation, and PMO standards. Works with cross-functional business and technical teams, vendors, and system integrators. Supports ERP implementations, organizational change management, resource planning, portfolio reporting, and Agile, Waterfall, or hybrid project methodologies.

Provide transactional legal support for global sales and outsourcing deals: draft, review, negotiate complex commercial agreements, assess and mitigate legal and business risk, coordinate internal stakeholders, project-manage deals to close, advise on contract disputes, train teams, and improve contracting processes to enable revenue generation.

Leads a technical customer experience team responsible for data migrations, imaging and sensor setup, server access, backups, and phone/DNS cutovers before dental practice go-lives. Coaches specialists, manages escalations, improves migration playbooks and processes, tracks operational metrics, and partners with Onboarding, Product, and Engineering. The role requires hands-on technical knowledge of PowerShell, virtual machines, remote desktop tools, server troubleshooting, and dental imaging environments, along with flexibility for night and weekend migration coverage.

Leads the SaaS and AI application sourcing team, overseeing software procurement, RFPs, negotiations, renewals, supplier performance, compliance, and cost optimization. Manages agreements covering pricing, usage, data security, audit rights, and termination terms. Establishes procurement processes, playbooks, metrics, and automation while partnering with Finance, Legal, Technology, Security, and program teams. Coaches team members, supports executive supplier engagements, and ensures FAR-compliant government contracting practices.

Develop and modernize Java enterprise applications using Spring Boot, REST APIs, and microservices architecture. Design persistence layers and relational databases, integrate legacy EPA systems, implement security and performance improvements, and develop comprehensive tests. Collaborate with government customers, developers, data engineers, and business analysts while documenting solutions, resolving deployment issues, conducting code reviews, and mentoring junior developers.

Leads technology delivery, operations, development, production support, quality assurance, and project execution for Guidewire PolicyCenter. Partners with Commercial Lines stakeholders to align technology initiatives with business goals, manages application architecture and change controls, and oversees staff development, resource allocation, and performance. Requires strong IT leadership, SDLC expertise, stakeholder management, and experience with Agile, DevOps, cloud environments, and insurance processes.

Leads the enterprise integrations team and governs integration architecture, APIs, middleware, cloud-native patterns, event-driven systems, DevSecOps, observability, and production support. Oversees Guidewire Cloud integrations, vendor connectivity, automation and RPA initiatives, delivery standards, governance, resiliency, and continuous improvement. Partners across technology and business teams, provides technical decision support, manages resources and performance, and develops team members.

Provide hands-on IT support for a distributed workforce, managing endpoint devices, identity and access, SaaS platforms, onboarding and offboarding. Troubleshoot complex macOS, iOS, authentication, connectivity, browser, and application issues; administer MDM, Okta, Google Workspace, Slack, and Zoom. Build automations, maintain inventories and access reviews, improve workflows, document runbooks, and coordinate technical changes across IT, Security, People, and business teams.

Leads production operations for an application, database, or infrastructure area while protecting CUI and maintaining CMMC and regulatory compliance. Reviews data flows, supports incident response, remediates compliance gaps, documents incidents, triages service issues, communicates impacts, and monitors system health during after-hours coverage. Applies critical thinking, problem-solving, Agile, and Lean methods to improve operations, establish performance metrics, and support service-level delivery.

Leads Oracle Fusion ERP design, configuration, testing, implementation, administration, troubleshooting, reporting, integrations, and process improvement across SCM, HCM, Finance, EPM, and Payroll. Partners with business and IT teams, documents workflows and requirements, supports application systems, manages change, and mentors junior analysts. The role requires strong communication, problem-solving, and project collaboration skills.

Drafts, edits, formats, and reviews policies, procedures, reports, inquiries, and executive communications for a federal agency. Manages document approval and clearance processes, conducts policy research, supports FOIA and congressional responses, coordinates stakeholder reviews, and maintains document and knowledge management processes. The role also supports interagency coordination, briefing materials, talking points, and special projects.

Provides clinical education, product demonstrations, and technical leadership for General Imaging Ultrasound customers across Minnesota, North Dakota, South Dakota, and the West Region. Coordinates customer training, supports pre-sales and post-implementation activities, optimizes imaging workflows and protocols, addresses customer issues, and partners with sales and clinical teams. Requires extensive travel, ARDMS certification, ultrasound expertise, healthcare IT knowledge, and strong communication and project management skills.

Lead the internal IT organization for a remote cybersecurity SaaS company. Own IT strategy, service delivery, infrastructure, corporate systems, help desk, security controls, vendor relationships, budgets, and operational processes. Build and develop distributed teams, oversee technology platforms and employee onboarding, manage incidents, define service metrics, and partner with Security, Engineering, People, and Finance to deliver reliable, secure employee technology experiences.

The IT Business Analyst gathers and translates business requirements into technical solutions, partners with stakeholders and product owners, manages backlogs and roadmaps, and supports project delivery. The role creates requirements and UAT documentation, tracks software development, coordinates production issue resolution, and administers Genesys Cloud contact center capabilities including routing, IVR, queues, reporting, dialers, and workflows. It also identifies process improvements and serves as a subject matter expert across supported products and programs.

Assesses enterprise information security risks, performs vulnerability and security posture assessments, and coordinates remediation across networks, systems, applications, and vendors. Develops security policies and standards aligned with SOX, PCI, HIPAA, and NIST guidance; supports audits, incident response, training, access monitoring, and security projects. Communicates technical risks and corrective actions to technical and nontechnical stakeholders while mentoring teams and managing competing priorities.

Provides virtualization and Windows systems engineering for an enterprise environment. Responsibilities include KVM and VMware administration, Windows Server installation, upgrades, patching, monitoring, troubleshooting, security, account management, documentation, infrastructure capacity monitoring, outage response, and system deployments. The role also supports Active Directory, SCCM, SCOM, Group Policy, enterprise server hardware, firmware, network configuration, and SAN environments.

Develop and support Oracle E-Business Suite applications for USPS, including Forms, Reports, PL/SQL, integrations, configuration, upgrades, performance optimization, incident resolution, documentation, and production support. The role requires expertise across financial and supply chain modules, Agile delivery, DevOps practices, ServiceNow, and on-call or after-hours support.

Administer and support Oracle E-Business Suite environments across production, test, development, and disaster recovery systems. Manage Oracle 19c RAC, Data Guard, Exadata, upgrades, patching, backups, restores, cloning, migrations, monitoring, performance tuning, capacity planning, and high availability. Automate DBA tasks with Python, Shell, Perl, and Ansible while collaborating with functional, infrastructure, security, and vendor teams. Support mission-critical financial systems and participate in off-hours deployments and incident response.

Manages enterprise major incident management and service restoration, directing incident command, escalations, stakeholder communications, and cross-functional resolution efforts. Oversees project implementation schedules, staffing, vendors, budgets, service-level agreements, and technology integration. Governs incident processes, metrics, post-incident reviews, corrective actions, readiness, training, and operational resilience while supervising staff and coordinating disaster recovery, business continuity, and cybersecurity integration.

Lead and support independent verification and validation, readiness assessment, quality assurance, and project health assessment engagements for state government clients. Provide expertise in project management, software implementation, data migration, integrations, cybersecurity, testing, architecture, and organizational change. Report risks and status to executive stakeholders, facilitate client meetings, advise clients, develop staff, support training, and contribute to proposals and team growth.

Manages the statewide school-based services EHR and Medicaid billing implementation, including schedules, vendor deliverables, risks, issues, budgets, change control, governance, stakeholder communications, documentation, and project closeout. The role coordinates Agile and hybrid delivery activities, facilitates meetings and release planning, maintains project records, and ensures compliance with state and federal oversight requirements.

Develops and manages client relationships, identifies business needs, and sells technology solutions including hardware, software, cloud, cybersecurity, analytics, and professional services. Responsibilities include solution selling, prospecting, managing multi-month sales cycles and large transactions, maintaining pipeline and forecasts, preparing proposals, coordinating internal and vendor resources, and ensuring client satisfaction. The role requires outside sales experience, consultative selling skills, CRM proficiency, and strong communication and organizational abilities.

Supports Apptio TBM capabilities through configuration, maintenance, enhancements, issue resolution, data management, reporting, and quality controls. Collects and analyzes benchmark data, defines business requirements, maps processes, and partners with IT, business units, consultants, and stakeholders to solve technology-related business problems. Assists with strategy, planning, portfolio management, documentation, platform enablement, and mentoring.