Top Senior Operations Jobs in Pittsburgh, PA

The role involves managing commercial operations, optimizing planning processes, enabling data-driven decision-making, and developing training for commercial systems.

Lead technical support for card operations, troubleshooting authorization, clearing, settlement, disputes, tokenization, and ISO 8583 message flows. Manage escalations, lead Sev-1/Sev-2 incident response, author RCAs, mentor support staff, maintain runbooks, and coordinate fixes with Engineering, Product, Risk, and Network Operations to improve service reliability and meet SLAs.

Lead end-to-end revenue cycle, billing, invoicing, contract and pricing management for CPS business. Drive revenue conversion, integrity, SLA compliance, pricing modeling, client performance reporting, and cross-functional initiatives. Manage a large revenue operations team, partner with Finance, Legal, Sales, and Client Success, and present performance to executives to minimize leakage and maximize realized value.

Senior fraud operations role responsible for daily fraud reviews, complex investigations, escalations, and quality execution. Identify trends and control gaps, advise on alert tuning, produce reporting and insights, and coach junior analysts to improve investigation consistency and outcomes.

Own and optimize end-to-end Salesforce and order-management workflows; translate business needs into technical requirements; lead cross-functional projects, testing, and releases; manage change, training, and documentation; and lead, coach, and prioritize work for a team of five to ensure consistent operational execution and scalability.

Lead cross-functional coordination and execution for countrywide Homeowners product launches, rate changes, and compliance mandates. Maintain automated SharePoint intake, run and scale Excel and Power BI reporting, facilitate large stakeholder meetings, monitor product performance, and remove operational friction to ensure timely rollouts.

Lead and build PAR's Revenue Operations function: design the revenue operating system, align Sales/Customer Success/Operations, own Salesforce and CPQ strategy, drive forecasting, pipeline governance, revenue intelligence, cross-functional transformations, and develop a high-performing RevOps team to improve revenue predictability and growth.

Lead RevOps analytics and GTM engineering to scale revenue processes. Build analytics infrastructure, evaluate AI-first tech, automate lead-to-cash workflows using AI-assisted development, integrate systems, and deliver data-driven strategic insights across Sales, Marketing, and Post-Sales.

Lead execution of support organization initiatives: implement self-service and AI tooling, unify support across brands, build reporting/metrics and operational rhythms, drive process improvements and cross-functional alignment, document SOPs, and evolve into a strategic partner to VP of Support.

Lead intake, scoping, and delivery of RevOps and Salesforce initiatives. Translate business needs into technical requirements, manage mid-sized projects end-to-end, ensure data integrity across systems, identify process improvements, prioritize requests, and act as primary stakeholder contact to drive scalable, maintainable revenue operations solutions.

Lead Mission Lane's first-line operations risk function: build the team, define first- vs second-line accountability, partner with process owners to design controls, manage incident lifecycle, deliver executive risk reporting, and coordinate remediation with Legal, Risk, and Compliance.

Provide high-level administrative support to a Vice President, managing confidential information, calendars, communications, and special projects. Ensure smooth daily operations, coordinate internal and external contacts, exercise discretion and judgment, and deliver strong customer service. Hybrid role with some onsite presence required.

Lead the Resource Planning team and manage capacity planning, resource assignments, and workforce forecasting. Support revenue operations and reporting using Salesforce/FinancialForce, produce executive reports and decks, drive process improvement, and lead operational cadences. Act as an operational lead for Services Transformation, partner with delivery leadership, and ensure data integrity and standardized processes across Professional Services.

Lead global operations for assigned creative types and industries, drive strategic process and system improvements, perform advanced troubleshooting and quality audits, manage cross-functional projects and change rollout, maintain master product catalog knowledge, analyze data to inform decisions, and present business cases to leadership to improve efficiency and quality.

The Client Engagement Operations Manager supports Client Services by coordinating RFP processes, improving efficiency, ensuring compliance, and enhancing vendor management. Responsibilities include project management, process improvement, and collaborating across departments to drive operational excellence.

The VP of Operations will architect the AI Simulation business unit, optimize processes, manage resources, and lead strategic initiatives in AI-driven science, overseeing BioSim and ChemSim divisions.

The role involves leading the IDN growth and operations by building driver networks, overseeing compliance, and improving marketplace performance metrics. Key responsibilities include enhancing driver acquisition strategies, refining operational processes, and leveraging data for continuous improvement.

The Insurance Compliance and Operations Administrator ensures compliance and operational efficiency across insurance programs by managing documentation, workflows, and audits while collaborating with various internal teams.

The VP of Customer and Revenue Operations will lead operations across the customer lifecycle, optimizing processes, and managing a high-performing RevOps team. Responsibilities include strategic planning, forecasting, and analytics, emphasizing operational efficiency and customer journey enhancement. This role requires strong leadership skills and extensive experience in Revenue Operations within high-growth B2B SaaS environments.

The Senior Business Process Analyst will map workflows, document processes, identify automation opportunities, and liaise with stakeholders to improve revenue operations.

The Senior Renewal Operations Manager builds and scales operations for high-volume renewals, ensuring reporting accuracy, data integrity, and operational processes across teams.

The role involves implementing and improving the software development lifecycle (SDLC) using Jira and Confluence, configuring workflows, automating processes, and ensuring tool adherence across teams. Responsibilities include managing reporting, partnerships with engineering teams, and enabling effective product operations.

Lead Revenue Operations for a high-growth B2B SaaS go-to-market organization: own forecasting, pipeline management, revenue analytics, process design, systems and data governance, automation/AI initiatives, and a team of analysts to drive scalable revenue performance and executive reporting.

Lead and scale global QA operations by building governance, standardizing scorecards and calibration, managing regional QA leaders, delivering executive reporting, driving root-cause analysis and continuous improvement, and supporting audit readiness and client-facing quality governance.

The VP of Operations at Shapely will manage patient support operations, oversee operational logistics, and coordinate processes across departments for scaling. This role involves hands-on management and direct interaction with teams to enhance service delivery and performance.