Top Senior Level Customer Success Jobs in Orlando, FL

The Senior Customer Success Manager will drive customer loyalty and implementation of Trellix solutions, consulting with customers at all levels. This role focuses on developing trusted relationships, managing customer success plans, overseeing onboarding, and ensuring satisfaction by promoting best practices and product usage. Key tasks include collaborating with sales for smooth transitions, handling escalations, and identifying risks to customer outcomes.

The Customer Success Manager at Inovalon is responsible for ensuring clients achieve their goals with ComplexCare Solutions products. Duties include executing strategic account plans, leading meetings, driving product adoption, managing renewals and expansions, and maintaining strong relationships with customer leadership, all while adhering to compliance and confidentiality standards.

The Customer Success Manager at Coursera for Government will manage strategic relationships with customer accounts, ensuring retention, enhancing customer satisfaction, and driving value from Coursera's partnerships. They will handle customer issues, conduct business reviews, and collaborate with internal teams to support growth and customer success metrics.