Top Operations Jobs

The Principal Business Strategy role at Discover involves managing a cross-functional program approach to enhance customer service strategies, drive continuous improvement, and support compliance requirements. The position requires collaboration with various stakeholders to implement process changes aimed at improving performance indicators and ensuring a superior customer experience.

This role involves overseeing legal and compliance risks for Card and Bank operations, developing annual testing plans, conducting risk assessments, and ensuring compliance with regulations. It includes managing risk reporting and remediation projects while collaborating with process owners and leadership to address compliance issues effectively.

The Lead Compliance Specialist is responsible for enhancing compliance programs, managing risk, and identifying compliance issues. This role involves collaboration with management, overseeing compliance staff, developing presentations, and ensuring adherence to regulatory requirements while supporting process improvements in response to compliance risks identified through analysis.

The Director Payments Strategy Development oversees Discover Payment Service's strategy, focusing on critical business initiatives, risk management, and growth opportunities. Responsibilities include leading diverse projects, developing financial models, and managing cross-functional teams to ensure strategic execution.

The Principal Consumer Credit Risk Specialist is responsible for developing and enhancing credit risk oversight processes, evaluating consumer credit risk, monitoring portfolio performance, and presenting findings to leadership. Key tasks include conducting CCOR reviews, assessing loan portfolios, and analyzing credit strategies.

Manage a team of data scientists/modelers to provide modeling solutions to Discover's businesses. Lead the development of models using machine learning and other algorithms. Motivate and mentor the team to grow their skills. Act as a liaison among decision management teams. Allocate resources and prioritize projects. Ensure timely delivery of modeling projects. Maintain high competency in statistical and analytical principles.

The Director of Application Development will lead and coordinate activities in data processing, information systems, and application development. Responsibilities include cultivating technology strategies, managing departmental operations, coordinating project activities, and overseeing teams of systems analysts and programmers. The role emphasizes risk management and collaboration with various stakeholders.