Top Operations Jobs

The Team Lead, Cloud Support will oversee the CoreSupport team, ensuring excellent customer service and team performance. Responsibilities include managing team workloads, troubleshooting technical issues, coaching team members, and enhancing customer experiences. The role also involves tracking metrics and collaborating with other departments to improve processes.

The Head of Total Rewards leads DigitalOcean's global compensation and benefits programs, ensuring alignment with business objectives while attracting and retaining talent. Responsibilities include developing reward strategies, analyzing market data, overseeing equity programs, managing vendor relationships, and leading a team of professionals, while keeping compliance with all legal standards and industry trends.

As a Team Lead for CoreSupport at DigitalOcean, you will manage customer support operations, ensure team performance meets SLA goals, troubleshoot technical issues, and mentor team members. You'll analyze performance metrics and collaborate with other departments to improve customer experience.