Top Operations Jobs

Provide back-to-back phone support for billing, programming, technical troubleshooting, and customer service inquiries. Resolve customer needs, explain solutions, and promote relevant products and services. The full-time remote role includes paid training and company-provided equipment, requires fluent English and Spanish, flexible scheduling, and a distraction-free home office with reliable wired internet.

Handle back-to-back customer service and technical support calls, addressing billing, programming, troubleshooting, and product-service questions. Provide solutions to diverse customers while promoting relevant products and services. The role is full-time, work-from-home, includes paid training, and requires reliable internet, a dedicated office, English and Spanish fluency, schedule flexibility, and residence in an eligible state.

Provide back-to-back phone-based technical support and customer service for DISH TV customers. Resolve billing, programming, and technical issues, identify customer needs, and promote relevant products and services. The full-time remote role includes paid training, company-provided equipment, bilingual English-Spanish communication, and evening, weekend, and holiday shift flexibility. Employees must maintain a distraction-free home workspace, supported wired internet connection, and required accessories.

Provides back-to-back phone support for billing, programming, technical troubleshooting, and product questions. Assists diverse customers in English and Spanish, resolves service issues, promotes products and services, and remains engaged throughout shifts. This full-time remote role includes paid training and company-provided equipment, but requires a dedicated workspace, wired high-speed internet, flexible availability, and residence in an eligible state.

Provide back-to-back phone-based customer service and technical troubleshooting for DISH TV customers, answer billing and programming questions, resolve technical issues, and promote products and services. The role requires fluent English and Spanish, full-time work-from-home availability, evening or weekend flexibility, reliable wired internet, and sustained phone engagement with minimal distractions.

Supports high-volume manufacturing and distribution operations by bridging IT and warehouse teams. Leads UAT, production validation, application deployments, issue resolution, vendor coordination, and change management. Analyzes system usage, data accuracy, capacity metrics, and operational bottlenecks to improve productivity. Applies AI-driven analytics, provides technical guidance and training, and develops functional scopes and business communications.

Serve as business operations analyst for Pay TV stability and CX optimization: monitor KPIs, diagnose root causes, validate launch readiness, surface data-driven insights to improve agent tools and performance, and drive AI/automation initiatives to reduce issue impact and speed resolution.

Drives cross-functional solutions across retail wireless operations and external partner networks. Analyzes complex operational challenges, translates technical network functionality into business strategy, supports large-scale projects, and develops operational enhancements aligned with customer experience and financial goals. The role collaborates with executive leadership, technology and engineering teams, and external network partners while improving reporting, communication, workflow efficiency, and operational transparency.

Handle back-to-back customer service and technical support calls, troubleshoot billing, programming, and technical issues, and promote additional products and services. Representatives assist diverse customers in English and Spanish while working full-time onsite. The role includes paid training, requires flexible evening, weekend, and holiday availability, and emphasizes customer service, problem solving, dependability, resilience, multitasking, and maintaining engagement throughout shifts.

Manage and lead a field service/installation team (8–12 technicians) to ensure customer satisfaction. Recruit, train, coach, and develop technicians; perform on-site inspections, address escalations, manage fleet maintenance, and improve team performance while enforcing safety and quality standards.