Top Operations Jobs
Lead the Cash App Compliance program by overseeing the Appeals team operations, developing procedures, identifying training opportunities, improving operational efficiency, and ensuring compliance with regulatory requirements. Collaborate with other Compliance Leads and various teams within the company to promote strategic planning and meet operational metrics.
The Dispute Operations Group Lead will manage the Cash Customer Operations' Risk Dispute Operations function. Responsibilities include leading a team, driving operational efficiency, identifying and mitigating risks, ensuring compliance, and developing policies and procedures. The role requires collaboration with product and engineering teams and continuous improvement of processes.
Lead the Compliance Appeals team in building and implementing an outstanding compliance program for Cash App to support the underserved and unbanked while ensuring regulatory compliance and operational efficiency. Responsibilities include overseeing team operations, developing procedures, training staff, and maintaining compliance with BSA/AML requirements.
The Content Operations Team Lead will oversee a team of content writers and process creators focused on developing high-quality support content. Responsibilities include team management, strategy development, improving customer experiences, and collaborating with various stakeholders to ensure effectiveness and efficiency in content delivery.
Oversee the operational efficiency of Issuing and Deposit products, manage team performance, develop execution level strategies, manage technical solutions and workflow efficiency, lead vendor relationships, identify procedural gaps, implement structured workflow and operational effectiveness measures.
The Brokerage Operations Specialist role at Cash App Investing involves providing subject matter expertise on strategic initiatives related to brokerage functions, documenting and updating standard operating procedures, implementing process improvements, collaborating with cross-functional teams, and maintaining compliance with SEC/FINRA regulations.
The CCO Operational Risk Manager at Cash App will support the CCO Operational Risk Lead in executing operational risk management activities, implementing programs, and driving risk mitigation strategies. Responsibilities include overseeing ORM programs, risk identification, control testing, and maintaining risk and control inventory. The role also involves communication with stakeholders, maintaining a culture of control and accountability, and acting as an agent for positive change.
Manage existing tech partners and negotiate revenue deals to grow programmatic spend with ad tech and ad agencies. Support agency and advertiser relationships, develop media and campaign strategies, and optimize budget across digital placements. Contribute to audience segment development and testing for campaign success.
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