Manage the JD Edwards environment, ensuring system integrity, troubleshooting issues, overseeing financial processes, and enabling user proficiency.

Manage daily health and integrity of global JD Edwards EnterpriseOne 9.2: perform system monitoring, batch/job scheduling, security/profile maintenance, interface and data integrity checks, incident triage in ServiceNow, support financial close processes, maintain procurement approval workflows, produce troubleshooting documentation, and contribute to upgrades and production promotions.

Provide on-site and remote IT support for global offices: troubleshoot hardware/software, manage assets and server rooms, deploy OS/software (SCCM/Jamf), maintain knowledge bases, support events/AV/devkits, automate processes, and assist onboarding and executive white-glove support.