Top Operations Jobs

The Director of Model Risk Governance leads SoFi's model risk management framework by overseeing policies, model inventory, risk reporting, and governance structures. This role involves collaboration with senior management and regulatory bodies to ensure compliance and effective risk management practices in financial services.

The Senior Manager, Business Risk Management will enhance and manage risk programs across global technology operations, ensuring robust controls and oversight. Responsibilities include partnering with teams to identify risks, drive performance improvements, and develop risk mitigation strategies while overseeing technology risk management efforts in IT and AWS environments.

The Executive Coordinator will provide administrative support to the CEO and Operations Director, manage travel arrangements, oversee calendar management, assist with project logistics, and coordinate meetings and events. This role is vital in increasing the efficiency of the office by handling confidential requests and supporting various initiatives.

The Sr. Director, Brokerage Business Lead will manage and drive SoFi's brokerage business, leading cross-functional teams to enhance product adoption, manage risks, and ensure compliance with regulatory standards. Responsibilities include setting a strategic vision for brokerage products, improving brokerage operations, and collaborating with vendors to optimize trading lifecycles and member experiences.

The Business Controls Manager will drive the execution of risk management programs, support operations in identifying effective controls, collaborate with risk owners, assist in issue management, and ensure compliance with supplier risk management requirements. The role requires independent work and collaboration to maintain a strong control environment.

The Business Controls Manager will implement and execute risk management programs, collaborate with risk owners to develop effective controls, assist with issue management, support supplier risk management, and maintain engagement with the second line of defense to ensure operations comply with policies and standards.

As a Fraud Investigator, you will be responsible for investigating deposit fraud, advising management on strategies, and maintaining compliance with regulations. Your role involves reviewing suspicious activity, handling customer inquiries, and collaborating with various teams to reduce fraud exposure and improve customer satisfaction.