Top Operations Jobs

The Associate Manager leads and develops a team of funding agents in pre-funding processes for loans. Responsibilities include managing workload, hiring, training, mentoring, resolving escalated customer issues, ensuring compliance, and enhancing team performance through accountability and continuous improvement.

As a Capital Markets Senior Manager at SoFi, you will cultivate and manage relationships with institutional investors, focusing on capital markets participants. Responsibilities include creating presentations, conducting market research, collaborating with internal teams, and supporting financing initiatives. This role requires strong analytical and communication skills and an extensive background in capital markets.

The Principal of Business Operations for Compliance will oversee the compliance framework, ensuring regulatory alignment and internal policy adherence. Responsibilities include strategic leadership, risk management, and collaboration across departments. This role demands ownership of compliance projects, measurement of initiatives, and support for the Chief Compliance Officer and leadership team on business management tasks.

The Capital Markets Manager will enhance performance data reporting related to loan performance metrics and oversee warehouse transactions. Responsibilities include collaborating with risk teams, forecasting key metrics, developing performance analyses, managing liquidity needs, and negotiating terms with lenders.

The Capital Markets Associate will manage loan warehouses, support securitization tasks, and optimize financing capabilities. Responsibilities include analyzing transaction performance data, collaborating across teams, preparing marketing materials, and engaging with external partners for seamless transaction execution.

The Associate Manager, Opportunities Resolution, oversees a team responsible for addressing escalated inquiries and complaints in a financial services environment. This role involves coaching team members, implementing solutions to improve customer and employee experiences, and ensuring compliance with policies. The manager monitors performance, drives innovation in the complaint resolution process, and collaborates on projects to enhance operational success.

The Associate Manager of Opportunities Resolution leads a team that addresses escalated inquiries and complaints, ensuring compliance and delivering exceptional customer service. Responsibilities include hiring and training staff, monitoring workloads, implementing solutions to improve the member experience, and participating in cross-functional projects.