Top Operations Jobs

Supports multiple executives by managing complex calendars, travel arrangements, expense reports, meetings, events, communications, and administrative projects. Coordinates conference rooms, catering, audio/video services, supplies, and team activities while maintaining strong relationships across the organization. Requires strong organization, adaptability, problem-solving, written communication, and proficiency with office productivity and videoconferencing tools.

Supports multiple senior executives through complex calendar management, travel coordination, expense reporting, team events, information distribution, and relationship building. The role requires strong organization, communication, judgment, adaptability, multitasking, and proficiency with office productivity and collaboration tools.

Owns operational stability and execution across Capital One’s recruiting technology ecosystem. Responsibilities include production issue management, SLA and metrics reporting, user documentation, training, release readiness, vendor governance, regulatory compliance, and cross-functional coordination with Product, Technology, Risk, Legal, and Talent Acquisition stakeholders.

Supports multiple senior executives through complex calendar management, travel coordination, expense reporting, team events, information sharing, and relationship building. Acts as an executive gatekeeper and team ambassador while solving problems independently in a fast-paced environment. Responsibilities require strong communication, organization, adaptability, discretion, attention to detail, and proficiency with office productivity, collaboration, video conferencing, and AI tools.

Leads 4–6 Unit Managers overseeing dealer funding call center teams. Responsibilities include managing performance, budgets, staffing, productivity metrics, vendor compliance, process improvement, quality monitoring, employee development, and customer satisfaction. The role requires leadership through change, effective communication, performance management, and execution of business goals and repeatable operational processes.

Manage global payment network documentation processes, including technical writing, publishing, lifecycle governance, workflow optimization, and audit readiness. Analyze requirements, perform gap analyses, redesign cross-functional processes, and implement AI and automation opportunities. Serve as a documentation subject matter expert, influence stakeholders, maintain risk and compliance standards, and support knowledge sharing and team enablement.

Owns process governance for retail construction projects, including intake validation, lifecycle tollgates, internal controls, vendor accountability, financial approvals, change control, SOP documentation, KPI reporting, audit readiness, and continuous improvement. The role influences senior leaders, real estate teams, risk and audit partners, and external vendors while using analytical judgment to improve operational efficiency and protect capital spending.

Supports multiple senior executives through complex calendar management, travel coordination, expense reporting, meeting and event planning, information sharing, and team relationship-building. Acts as an executive gatekeeper and team ambassador while managing shifting priorities, solving problems independently, coordinating with administrative colleagues, and maintaining clear, professional communication. The role requires strong organizational skills, attention to detail, adaptability, and proficiency with office productivity, collaboration, and AI tools.

Provide second-line governance and oversight of business continuity and operational resilience for the Global Payment Network. Advise and challenge first-line owners, analyze data to identify risks and trends, lead risk assessments, consult on incidents, collaborate with partner risk teams, support audits/regulators, and drive resilience improvements across the organization.

Leads process improvement initiatives, collects and analyzes data, reports findings to senior leadership, resolves process breakdowns, mitigates risks, and improves customer-focused processes. Develops process documentation and flow diagrams, serves as a process subject matter expert, partners with project stakeholders, and may lead teams. Requires at least three years of process management experience, with compliance, risk, and process-improvement certifications preferred.