Top Operations Jobs

Respond to customer support tickets, troubleshoot Capital One Shopping product issues, administer accounts, adjust rewards balances, investigate inquiry patterns, and identify root causes. The coordinator synthesizes customer feedback for product partners, follows policies and regulatory requirements, maintains accurate communication, and recommends process improvements while managing workloads independently in a fast-paced hybrid environment.

Provide operational support to Regulatory Affairs liaisons, manage examiner onboarding and facility logistics, oversee regulatory document flow and data lifecycle, drive process improvements, produce data-driven insights, and deploy AI-driven automation to streamline regulatory workflows.

Supports multiple senior executives through complex calendar management, travel coordination, expense reporting, team events, communications, and information sharing. Acts as an executive gatekeeper and team ambassador, adapts to shifting priorities, solves problems independently, and collaborates with administrative assistants and other teams. The role requires strong organization, judgment, attention to detail, written and verbal communication, and proficiency with Microsoft Office or Google Workspace.

Supports multiple senior executives through complex calendar management, travel coordination, expense reporting, team events, information dissemination, and relationship building. Serves as an executive gatekeeper and team ambassador while adapting to changing priorities, solving problems independently, and maintaining strong communication, organization, and attention to detail.

Support multiple executives by managing complex calendars, travel arrangements, expense reports, meetings, events, communications, and administrative projects. Coordinate conference rooms, catering, audiovisual technology, supplies, and team activities while maintaining strong relationships across the organization. The role requires flexibility, organization, problem-solving, excellent written and verbal communication, and the ability to manage shifting priorities in a fast-paced environment.

Supports multiple Director- and Managing Vice President-level executives through complex calendar management, travel coordination, expense reporting, meeting and event planning, communications, and team support. The role requires adaptability, sound judgment, resourcefulness, organization, attention to detail, and strong written and verbal communication skills in a fast-paced environment.

Lead process management and workforce operations for contact center workforce. Manage teams, design process improvements, oversee short-term planning, scheduling, network health, data and systems modernization, and partner cross-functionally to deliver operational results.

Provides senior administrative support to multiple executives by managing complex calendars, coordinating meetings and events, arranging travel, preparing expense reports, drafting business communications, and handling general administrative tasks. The role requires strong organization, adaptability, problem-solving, communication, proofreading, and relationship-building skills in a fast-paced environment.

Manages banking process improvement initiatives by mapping and redesigning workflows, applying Lean Six Sigma, BPM, and Agile methods, analyzing operational data, identifying risks, establishing governance metrics, and supporting process transitions. Partners with cross-functional teams, develops business cases and executive presentations, drives operational readiness, conducts root-cause analysis, and trains stakeholders on updated processes and tools.

Entry-level Process Manager participating in a one-year development program to apply Lean/Six Sigma methods across projects. Drive process improvements, collaborate with software and data teams, support product launches and automation, maintain regulatory documentation, and measure process performance using data and quality controls.