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The Director, Solution Consulting will lead a pre-sales team in delivering business strategy and innovative solutions for ServiceNow in the retail sector, collaborating with partners and evaluating team progress, while managing day-to-day operations and resource allocation.
The Manager of Expert Services is responsible for leading a team of consultants to ensure high-quality delivery of ServiceNow solutions for customers. They will work on consultations, advisory guidance, and implementation of various workflows, support sales teams, promote continuous improvement, manage initiatives, and enhance customer satisfaction. The role involves collaboration with internal teams and may include some customer-facing responsibilities.
In this role, you will be responsible for selling SaaS and PaaS offerings, implementing the Service Provider Program, supporting Field Sales, leading on Service Provider Sales, building sales strategies, managing partner relationships, and overseeing pipeline and process management.
The NPI/GTM Readiness Execution Manager will support strategic launches of new innovations at ServiceNow, ensuring readiness throughout the value chain and accelerating time to value. The role involves process excellence, risk management, optimization opportunities, stakeholder management, and execution of projects to improve business objectives and ensure successful launches.
The Sr. Director of Digital Acquisition Strategy and Operations will lead the digital acquisition strategy, overseeing a team and managing complex operations to drive engagement and demand. Responsibilities include improving the digital demand strategy, managing budgets, executing across various media channels, and cultivating relationships with key stakeholders and publishers.
The Director of AMS Strategic Engagements will drive strategic sales initiatives for large deals, focusing on revenue growth and complex negotiations. The role involves collaborating with sales teams, leading deal strategy, and improving execution processes to close high-value opportunities while representing ServiceNow at senior levels with customers.
As a Senior Principal Engagement Manager, you will lead and manage cross-functional projects to enhance customer engagement. This role involves strategic initiatives, mentoring team members, providing customer updates, and developing value propositions, all aimed at driving successful project outcomes in the SaaS industry.
As a Senior Manager in Solution Consulting for Customer Workflows, you will lead a team of consultants to exceed sales goals, develop talent, manage presales strategies, and collaborate with sales teams. You'll also be responsible for resource allocation, training, and evaluating team performance, ensuring alignment with business objectives.
The Senior Engagement Manager will oversee internal and external initiatives to enhance customer value while driving innovation within the organization. Responsibilities include managing projects with cross-functional teams, providing updates to customers and executives, and developing value propositions for ongoing collaboration.
The AI Solution Manager leads the implementation of AI solutions to address complex business challenges. Responsibilities include defining programs, working with cross-functional teams, managing customer relationships, and driving adoption of AI technologies such as Natural Language Understanding.
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