Top Operations Jobs
The Senior Manager, Global Government Affairs and Public Policy will represent ServiceNow's interests before Congress, build relationships with key policymakers, monitor legislative developments, and lead discussions on various policy issues. Responsibilities include collaborating internally and externally, analyzing impacts of legislation, and maintaining a network of political contacts.
The Senior Manager, Global Government Affairs and Public Policy will advise ServiceNow's leadership on key policy, legislative, regulatory, and global issues affecting the company. Responsibilities include engaging with government officials, leading discussions with industry coalitions, monitoring policy developments, and collaborating with internal and external teams to manage the impact of public policies on business operations.
The Senior Manager will lead ServiceNow's government affairs activities in the Middle East, managing relationships with government officials and advising on policies that impact the company. Responsibilities include engaging in policymaking, supporting executives, monitoring regulatory trends, and collaborating with various stakeholders.
As a Contact Center Agent, you will log calls and incidents, provide technical support, escalate complex issues, and assist users with the ServiceNow platform. Your role includes troubleshooting customer issues effectively and maintaining communication with various stakeholders.
The Strategic Planner will optimize ServiceNow's Workplace Strategy, analyzing data to meet workspace needs while working with cross-functional teams. Responsibilities include managing workspace strategies, strategic projects, change management plans, and aligning workspace layouts with company goals.
The Director of AMS Strategic Engagements is responsible for driving strategic revenue growth through large complex transactions. The role involves leading deal strategy, negotiations, and collaborative sales activities for complex deals over $10M, while acting as a primary contact for enterprise customers.
The Senior Engagement Manager is responsible for overseeing the timely and budget-compliant delivery of solutions in collaboration with customer teams and partners. This role includes managing project governance, timelines, scope, risk, and financials while mentoring team members to achieve desired customer outcomes. A thorough understanding of customer goals and the ability to drive complex issues to resolution are essential.
The Senior Engagement Manager leads the on-time and on-budget delivery of solutions, ensuring collaboration with customers and partners. Responsibilities include managing project governance, timelines, and resources, while mentoring team members and aligning deliverables to customer goals, ultimately driving project success.
The Senior Engagement Manager will oversee internal and external initiatives to enhance customer value while driving innovation within the organization. Responsibilities include managing projects with cross-functional teams, providing updates to customers and executives, and developing value propositions for ongoing collaboration.
The Principal Engagement Manager will lead a team focused on successful customer implementations of the ServiceNow platform. Responsibilities include driving vision, managing customer relationships, providing governance, identifying risks, mentoring team members, and contributing as a project/program expert in sales cycles.
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