Top Operations Jobs

The Custodian of Records will support the Vendor Management Team, assisting with record creation, maintenance, and protecting confidential information. Responsibilities include managing records according to established policies, developing procedures for organization, assisting with notary signings, and contributing to the overall improvement of departmental processes while providing exceptional service to internal and external stakeholders.

The Manager, Capital Markets at Upgrade is responsible for establishing and maintaining funding capital from institutional investors across various lending products. The role involves analyzing financing options, negotiating legal agreements for structured finance transactions, providing performance analysis, and supporting investor onboarding while collaborating with internal teams.

The role involves driving organizational effectiveness through the design and implementation of strategic programs, conducting needs assessments, developing leadership and engagement initiatives, facilitating training sessions, and measuring program effectiveness using data-driven insights.

The Dealer Development Manager is responsible for promoting indirect lending programs, developing and maintaining partnerships with dealership partners, and improving efficiency and profitability through strong relationships and market understanding. This role involves customer outreach, consulting, and collaboration with internal teams to serve clients effectively.

The VP of Merchant Risk Operations at Upgrade is responsible for developing and implementing risk management strategies, overseeing merchant underwriting, mitigating risks, ensuring compliance, and leading a team to achieve departmental goals. The role requires 15+ years of experience in risk operations management within the financial services industry.

The Director of Fair Lending Program at Upgrade leads the internal fair lending compliance initiatives, ensuring adherence to laws and regulations. This role involves developing the fair lending program, collaborating with internal and external parties, and providing expertise in fair lending matters.

The Head of Internal Audit will lead the internal audit function, ensuring effective governance, risk management, and control processes. Responsibilities include developing an audit strategy, conducting audits, preparing reports, and liaising with management and the audit committee. The role also includes ensuring compliance with regulations and providing risk mitigation insights.