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The Digital Merchandising Manager at Zoro will lead merchandising efforts for key product categories by developing strategies to drive conversion and revenue growth. Responsibilities include optimizing product presentation, conducting competitive research, analyzing customer behaviors, and collaborating cross-functionally to enhance the customer experience.
The Senior Manager of Governance, Risk, and Compliance (GRC) and Privacy will ensure compliance with legal and ethical standards, oversee the development of the GRC framework, manage the risk program, incident response, and business continuity planning, and engage with stakeholders for compliance initiatives at Zoro.
The Manager, Workforce Management will oversee staffing strategies for customer service channels, ensuring service level objectives are met. Responsibilities include managing a team, monitoring schedules, analyzing data for forecasts, collaborating with cross-functional teams, and enhancing workforce management processes and tools.
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