Top Operations Jobs
The Head of EMEA and APAC for Policy and Regulatory Affairs will lead efforts engaging with policymakers and regulators to shape outcomes in financial services beneficial to Remitly. Responsibilities include developing policy strategies, managing external relationships, facilitating important meetings, and advocating for the company's positions.
The Third Party Risk Manager will oversee the Third Party Risk Management program, identify operational improvements, manage third party relationships, ensure compliance with regulations, conduct due diligence, and prepare reports for senior management. The role involves training stakeholders and leveraging synergies between risk programs.
The Senior Business Strategy Manager will be responsible for managing user activity, developing strategic plans to boost profitability, monitoring market dynamics, and leading cross-functional initiatives to improve customer engagement and business KPIs.
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The Field Operations Supervisor oversees the opening of financial services for incoming foreign workers, ensuring compliance and smooth workflows. Responsibilities include managing staff, providing technical support, coordinating with stakeholders, and maintaining records.
The Office Manager & Employee Experience will oversee day-to-day office operations, including supply orders and vendor management, and develop initiatives for employee experience such as welfare plans and events.
As a Field Operation Agent at Remitly, you will manage the field sales operation process, achieve monthly sales targets, conduct field meetings with potential customers, and collaborate with the Back Office team while multitasking across communication channels.
The Risk Manager will develop and oversee the risk management framework, ensuring compliance with Brazilian regulations and maintaining operational integrity within Remitly's Exchange Broker activities. Key responsibilities include managing risk exposure, developing risk measurement tools, conducting risk assessments, and advising stakeholders on risk-related strategies.
The Head of Corporate Treasury at Remitly will manage the global cash resources and treasury payments while leading a team. Responsibilities include cash flow forecasting, managing the company's debt portfolio, refining banking relationships, and implementing financial processes and technologies to support business growth.
Oversee the complaints management process at Remitly in India, ensuring regulatory guidelines are implemented and improving customer service. Manage customer grievances, review complaints, and collaborate with internal/external partners. Requires 7+ years of customer service experience in financial services, knowledge of RBI regulations, and problem-solving skills.
Lead the product strategy and delivery for Remitly's new lending products, ensuring market fit and economic viability. Define vision, roadmap, and conduct customer research. Build and manage a team of product managers and analysts to oversee product development from ideation to execution.
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