Top Operations Jobs

Transform the traditional global remittance industry by managing and leading world-class CS teams, ensuring operational excellence, and driving continuous improvement efforts.

Risk Investigators at Remitly provide personalized, convenient, and secure service to ensure high-quality customer experience through risk mitigation and compliance with regulations and policies for timely delivery of customer transactions. Key responsibilities include reviewing transactions, making customer-centric decisions, and demonstrating emotional intelligence and ethics in customer interactions.

The Risk Investigator role at Remitly focuses on ensuring a high-quality customer experience while managing risks related to financial transactions. Responsibilities include reviewing transactions, addressing customer needs, and making informed decisions to mitigate risks in compliance with regulations.

The Global Head of Pricing and Valuations will lead the pricing analytics team, develop strategies in alignment with growth goals, analyze customer behavior, and collaborate with business teams globally to optimize pricing strategies for enhanced customer lifetime value.

Lead the product strategy and delivery for Remitly's new lending products, ensuring market fit and economic viability. Define vision, roadmap, and conduct customer research. Build and manage a team of product managers and analysts to oversee product development from ideation to execution.

The Technology Audit Manager at Remitly will oversee the execution of audit materials while ensuring compliance with global technology standards. Responsibilities include managing audits, preparing compliance content, and reporting on technology risks. Strong knowledge in cloud technology and financial regulations is essential for this role.

The Director of Business Operations & Strategic Initiatives will oversee the rhythm of the business, manage strategic projects, provide analytical support to decision-making, and ensure cross-functional collaboration for business initiatives, while developing business plans and monitoring performance metrics.