Top Operations Jobs

The Manager of the Major Incident Management team will lead a team of ITIL Certified Major Incident Managers to drive the complete lifecycle of all major incidents for the organization. This leader is responsible for the assurance and execution of timely response of all major incidents, facilitates the team as the liaison for all Crisis Management events, ensures timely and focused assimilation of the necessary teams on a major incident event bridge and drives timely resolution across any teams necessary to provide rapid resolution of major incidents.

The Manager of the Major Incident Management team will lead a team of ITIL Certified Major Incident Managers to drive the complete lifecycle of all major incidents for the organization. This leader is responsible for the assurance and execution of timely response of all major incidents, facilitates the team as the liaison for all Crisis Management events, ensures timely and focused assimilation of the necessary teams on a major incident event bridge and drives timely resolution across any teams necessary to provide rapid resolution of major incidents.

The Senior Manager of Major Incident Management will lead a team of ITIL Certified Major Incident Managers to drive the complete lifecycle of all major incidents for the organization. Responsibilities include ensuring timely response to major incidents, facilitating crisis management events, driving resolution, and overseeing communication with stakeholders and executives.

Supervise Collection and Billpayer Functions, drive collection efforts, work on process improvements, ensure accurate reporting, analyze and interpret data, resolve issues, train and manage team members.

Lead a team to ensure responsibilities are performed in accordance with established policies and procedures supporting the Collection and Billpayer Functions within the AR Resale Department. Responsible for driving collection efforts, process improvements, accurate reporting, and team management. Hybrid work schedule with 3 in-person days and 2 remote days. Must be authorized to work in the United States on a full-time basis.

The Manager - Vendor Support and Relationship Management oversees the Vendor Support & Relations team, maintains positive relationships with stakeholders and external vendors, and ensures timely handling of supplier inquiries within the Procure-to-Pay ecosystem.