Top Operations Jobs

Designs and governs end-to-end change management processes across Operations, including readiness, release, defect, tooling, communications, training, adoption, and stabilization. Owns change governance standards, metrics, enhancement backlogs, and operational readiness while facilitating senior stakeholder decisions. Uses data, risk controls, continuous improvement, and emerging technologies to reduce process friction and ensure safe, durable adoption.

Provides senior-level administrative and operational support to CTO leadership, including complex calendar management, domestic and international travel, expenses, meetings, events, leadership visits, site coordination, and workplace activities. Partners with executive assistants, communications, facilities, technology support, and other stakeholders to coordinate logistics, resolve conflicts, manage confidential information, and ensure an organized office experience.

Supports the Office of the COO by coordinating strategic priorities, cross-functional planning, OKR tracking, executive communications, leadership meetings, and data-driven analysis. Partners with Digital & Platform Services leaders to translate strategy into measurable progress, prepare leadership-ready updates, develop communications plans, and synthesize insights for decision-making.

Manage pre- and post-trade lifecycle operations, including DDA funding, cash movements, wire allocation, ledger reconciliation, exception management, and issue resolution. Collaborate with business, Product, Technology, and Change teams to improve processes, support strategic initiatives, increase straight-through processing, and reduce client inquiries. Apply root cause analysis, automation, risk management, and stakeholder engagement within defined operational controls.

Own and administer the project’s electronic document management system for a major real estate development. Responsibilities include configuring metadata, workflows, permissions, and naming standards; controlling revisions; managing reviews, approvals, transmittals, and access; quality-checking submissions; producing status reports; and assembling handover documentation. The role supports consultants, contractors, client stakeholders, and project leadership while maintaining audit-ready records throughout design, construction, and handover.

Manage pre- and post-trade lifecycle operations across asset classes, including DDA funding, cash movements, ledger reconciliation, issue resolution, and stakeholder coordination. Support process improvement, automation, strategic projects, change adoption, risk management, and root-cause analysis to improve straight-through processing and reduce client inquiries.

Provides executive and office administrative support to a Private Bank Market Manager and Summit team. Responsibilities include complex calendar management, client meeting coordination, communications, domestic travel arrangements, event planning, expense and invoice processing, onboarding and offboarding support, document maintenance, and office operations. The role requires discretion, judgment, organization, polished communication, advanced Microsoft Office and expense-tool proficiency, and five years of experience supporting senior leaders.

Leads global IT asset management and logistics operations, including data quality, automation, asset lifecycle compliance, inventory accuracy, reporting, risk mitigation, and operational controls. Provides leadership, coaching, training, incident escalation, vendor coordination, and service delivery oversight while driving process standardization and continuous improvement across technology operations.

Manages real-time workforce operations in a high-volume contact center, including intraday performance monitoring, schedule creation and maintenance, workflow allocation, staffing updates, incident response, and operational communications. The role uses workforce management tools and data analysis to protect service levels, coordinate resources across channels, and align stakeholders on timely operational actions. It is office-based with rotational shifts between 7:00 a.m. and 5:00 p.m., Monday through Friday.

Supports global network management operations by overseeing third-party due diligence, onboarding and offboarding, reference data, documentation, screening, governance reporting, and audit inquiries. The role coordinates with internal teams and external parties, investigates exceptions, maintains control evidence, prepares communications and briefing materials, supports technology changes and testing, and recommends process improvements that increase accuracy, efficiency, and risk control effectiveness.