Top Senior Operations Jobs in Indianapolis, IN

Manage procurement and vendor relationships for VIP programs, oversee budgets and financial reconciliation, negotiate contracts, maintain purchase and invoice records, ensure compliance, and drive process improvements to enhance operational efficiency for VIP operations.

Lead and optimize HubSpot-based CRM systems for outsourced sales operations. Audit, deploy, and integrate CRMs with dialers, schedulers, and reporting tools; enforce data integrity and governance; produce SOPs and documentation; support onboarding, reporting alignment, and ongoing CRM improvements to scale sales performance.

Lead and own the end-to-end business systems and data architecture connecting Salesforce, NetSuite, Workato, Reachdesk platform and BI. Design governance, MDM, integrations, and AI frameworks; partner with Finance, GTM, Product; build and lead a small systems team; manage vendors, KPIs, and cross-functional programs to ensure trusted data and automation across quote-to-cash and customer lifecycle.

The Coding Operations Manager oversees daily operations, focusing on client relations, performance reporting, employee management, and quality assurance. Responsibilities include maintaining customer satisfaction, managing team performance, conducting employee check-ins, and ensuring operational efficiency.

The Senior IT Operations Analyst resolves complex IT issues, mentors analysts, collaborates with engineering, and drives automation and AI improvements in operations.

Lead the design and implementation of the go-to-market strategy and operations, focusing on building efficient revenue operations systems, forecasting, and GTM frameworks, leveraging AI tools for improved productivity.

Lead Aurora's operating cadence and strategic GTM initiatives. Partner cross-functionally to identify bottlenecks, build executive-ready analyses and models, and implement data-driven process, systems, and automation solutions including dashboards and AI-enabled workflows.

Lead day-to-day disputes operations and strategy, drive AI/LLM-driven automation, optimize tooling and vendor performance, perform root cause analysis, and partner cross-functionally to improve dispute workflows, compliance, and customer outcomes.

The Head of Operations will enhance and own AptDeco's logistics processes, develop operations strategies, and ensure exceptional customer experiences in a high-growth environment.

Drive IT operational maturity and financial management by analyzing spend and operations, managing renewals and PO lifecycle, delivering reports, advising leadership on budget optimization, vendor rationalization, and process improvements.

Manage day-to-day donor-advised fund (DAF) grant operations, ensuring compliant, accurate processing of domestic and international grants; oversee a team of grants associates; handle special/complex grantmaking, payments, reporting, reconciliations, and cross-functional collaboration; drive process improvements and serve as escalation point for complex cases.

Provide field coaching and operational support to franchisees to improve sales, car count, customer experience, and profitability. Conduct in-center visits and virtual coaching, run market meetings, document activity in FranConnect, ensure brand compliance, deliver training, and use data-driven insights and reporting tools to drive center performance.

Lead day-to-day support systems and workflows: manage ticketing, routing, queues, labels, escalations, and intake. Triage urgent issues, prioritize requests, drive technical/operational programs end-to-end, partner with engineering/data/IT, and use Cursor and AI-native workflows to reduce toil and improve system reliability.

Lead Product & Pricing Operations team to deliver Lead-to-Cash transformations: manage release readiness, capacity planning, pricing architecture (SKU/price books/CPQ), process improvements, risk mitigation, and post-release enablement across cross-functional stakeholders.

Partner with Digital Technology leadership to align and execute departmental priorities. Coordinate strategic planning, performance management, talent initiatives, and cross-functional communications. Streamline workflows, track action items, support onboarding and process adoption, and prepare reports to maintain accountability and operational consistency.

Lead the OPSS team to ensure operational data governance, master data accuracy, reporting and analytics, supplier oversight, and cost control. Provide management reporting, insights, and recommendations to improve cost efficiency, supplier performance, and operational decision-making while coordinating with Operations, Procurement, Finance, and Regional stakeholders.

Lead a Franchise Business Consultant team to drive franchise revenue, profitability and student results. Own departmental P&L, budgets, KPIs, partner with marketing, conduct field visits, hire and train FBCs, run conventions and regional meetings, and manage the Franchisee Advisory Council while delivering operational and financial performance.

Support and maintain user- and customer-facing applications and data platforms for shop-floor connectivity and visualization. Perform daily maintenance, incident response, troubleshooting, root-cause analysis, vendor coordination, documentation, training, automation, and lead projects to improve performance and customer experience.

No specific responsibilities were listed. Likely to lead and scale operations for digital assets, manage brokerage/clearing operational processes, ensure compliance, and coordinate cross-functional teams.

Manage deal desk approvals, enforce discount and data quality policies, process and reconcile orders, maintain Salesforce contract and renewal accuracy, and own end-to-end Microsoft Marketplace private offers and troubleshooting while partnering with sales and finance to protect margins and keep deals moving.

Lead technical support for card operations, troubleshooting authorization, clearing, settlement, disputes, tokenization, and ISO 8583 message flows. Manage escalations, lead Sev-1/Sev-2 incident response, author RCAs, mentor support staff, maintain runbooks, and coordinate fixes with Engineering, Product, Risk, and Network Operations to improve service reliability and meet SLAs.

Senior fraud operations role responsible for daily fraud reviews, complex investigations, escalations, and quality execution. Identify trends and control gaps, advise on alert tuning, produce reporting and insights, and coach junior analysts to improve investigation consistency and outcomes.

Lead cross-functional coordination and execution for countrywide Homeowners product launches, rate changes, and compliance mandates. Maintain automated SharePoint intake, run and scale Excel and Power BI reporting, facilitate large stakeholder meetings, monitor product performance, and remove operational friction to ensure timely rollouts.

Lead and build PAR's Revenue Operations function: design the revenue operating system, align Sales/Customer Success/Operations, own Salesforce and CPQ strategy, drive forecasting, pipeline governance, revenue intelligence, cross-functional transformations, and develop a high-performing RevOps team to improve revenue predictability and growth.

Lead RevOps analytics and GTM engineering to scale revenue processes. Build analytics infrastructure, evaluate AI-first tech, automate lead-to-cash workflows using AI-assisted development, integrate systems, and deliver data-driven strategic insights across Sales, Marketing, and Post-Sales.