Top Senior Level Customer Success Jobs in Hampton Roads, VA

The Senior Technical Support Engineer will resolve complex technical issues, mentor engineers, and collaborate across teams to enhance customer support and product improvements.

The Senior Implementation Consultant delivers solutions within Workiva products, interfaces with customers to achieve outcomes, and mentors peers. Requires extensive experience in service delivery roles, particularly finance or related fields, and bilingual proficiency in Portuguese.

The Senior Privacy & Compliance Manager manages enterprise-wide privacy and compliance programs, ensuring alignment with regulations and driving compliance excellence.

The Corporate Development Director leads investment and acquisition efforts, enhancing strategies for success while fostering relationships and driving insightful decision-making within the financial technology sector.

The Senior Customer Operations Manager will develop and manage a Digital Customer Success program, optimize processes, and collaborate with cross-functional teams to drive customer engagement and reduce churn.

The Sales Enablement Manager will connect Marketing and Sales teams, develop sales training programs and resources, and manage the SDR team to enhance sales effectiveness.

Lead a team focused on customer retention and revenue growth by coaching, implementing renewal processes, and collaborating with cross-functional teams to ensure successful renewals.

Manage strategic partnerships and drive business growth through client relationships, program optimization, and cross-functional collaboration. Analyze performance to recommend improvements and pitch new opportunities.

The Complex Claims Adjuster handles large loss workers' compensation claims, providing adjudication, customer service, and collaboration to improve processes and achieve favorable outcomes.

The Customer Experience Manager drives post-sales customer journeys, ensuring satisfaction and maximizing ROI for enterprise accounts while collaborating with cross-functional teams.