Top Senior Customer Success Jobs in Hampton, VA

Manage enterprise-level client relationships, overseeing email marketing campaigns and MarTech programs while ensuring alignment with business goals. Drive renewals, mentor team members, and improve internal processes.

The Customer Success Manager will build strong client relationships, drive ROI through high-touch engagement, and act as an advisor to ensure customer success and satisfaction with Common Room's platform.

Manage strategic customer relationships to ensure value realization and retention. Drive adoption and engagement while collaborating with various teams. Handle escalations and influence renewal outcomes.

Lead a team of six CSMs, ensuring post-implementation success for mid-market and strategic customers. Drive retention, expansion, and process scalability while collaborating with cross-functional teams.

Manage a growing portfolio of commercial customers, driving their success by advising on procurement processes, ensuring customer engagement and satisfaction, while collaborating with cross-functional teams.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

The Customer Success Manager will build relationships with customers, ensure program success, track performance, and advocate for their needs while driving company growth.

As Chief of Staff, support VPs in Customer Success and Services by aligning strategies, managing operations, and facilitating cross-functional coordination to improve customer experiences.

The Senior Client Success Manager ensures client retention and satisfaction, manages a portfolio of large clients, collaborates internally, and develops strategic client relationships while driving relevant outcomes.

The role involves leading a Customer Success team, managing customer engagement strategies, enhancing product adoption, and driving growth in healthcare practices.

The Client Success Manager ensures client satisfaction and retention, advocates for clients, monitors performance, and identifies growth opportunities through strategic engagement.

Lead AI-powered transformation for Fortune 50 CPG customers, managing onboarding, adoption, retention, and strategic partnerships while driving measurable business outcomes.

The Senior Client Success Manager manages client relationships throughout the lifecycle, providing support from deployment to renewal while ensuring client satisfaction and program success.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.