Top Senior Level Customer Success Jobs in Hampton Roads, VA

Lead and develop a team focused on customer growth and retention across the Americas, utilizing strategic insights and various sales technologies for optimization and expansion.

The Senior Advisor, Member Services will cultivate relationships with members, align their strategies with Arcadia's solutions, and provide strategic guidance to optimize utilization of the platform.

Manage complex commercial claims, coordinate investigations, negotiate settlements, and analyze claims activities while maintaining regulatory knowledge and providing guidance to junior staff.

Lead and manage a team of Enablement Business Partners to drive strategic support for Mid-Market, Commercial, and SMB sales segments, developing enablement strategies and leadership competencies.

The Enterprise Account Manager develops and maintains client relationships, ensures satisfaction, manages account activities, achieves sales targets, and collaborates with various departments to meet client expectations.

Manage a portfolio of automotive clients, develop relationships, recommend products, ensure software solutions meet client needs, and conduct training. Requires 80% travel.

Lead a global team in pre-sales excellence, align strategies with sales and product teams, oversee client demonstrations, and implement performance metrics.

The Customer Experience Manager will lead a CX team, optimize operations, and enhance patient-provider experiences by managing workflows and developing a high-performing team. This role ensures operational excellence and supports business growth through collaboration and project management.

As a Senior Technical Consultant, you will provide expert guidance for ITAM solutions, configure ServiceNow products, conduct workshops, and support customer engagements to optimize their asset management processes.

The Senior Customer Success Manager will oversee enterprise accounts, ensuring customer satisfaction, driving renewals, and fostering strong relationships to promote product adoption and usage.