Top Senior Customer Success Jobs in Hampton, VA

The Enterprise Customer Success Manager will lead state contracts for Impruvon, ensuring successful implementation and expansion of the platform, managing relationships with stakeholders, and overseeing a team of In-State Customer Success Managers.

As a Senior Technical Customer Success Manager, you will advise enterprise customers, enhance relationships, lead lifecycle programs, and align business goals with technical strategies.

The Senior Manager of Customer Success will lead strategies to ensure customer satisfaction, retention, and value realization in a regulated pharmaceutical environment, managing complex escalations with Sales and cross-functional teams.

The Customer Success Manager will guide customers in implementing e-commerce solutions, build trusted relationships, analyze data for sales growth, and ensure exceptional service while overseeing customer journeys in a SaaS setting.

The Client Success Manager will manage client campaigns, optimize performance, analyze data, build relationships, and drive retention for long-term growth.

The role involves managing relationships with advertising partners, guiding them through onboarding, analyzing campaign performance, and collaborating cross-functionally to enhance the advertiser experience and support growth.

As a Customer Success Manager, you will guide educators in utilizing Edmentum solutions, ensuring customer success from onboarding through renewal, and promoting engagement with district leaders.

Manage Customer Success operations by optimizing processes, analyzing data for insights, and providing tools for team efficiency in a SaaS environment.

The Sr. Customer Success Manager - Enterprise will drive customer adoption, renewals, and develop strategies for long-term customer value, while managing executive relationships and operationalizing processes for scale.

Manage client relationships, support and lead Client Success Managers, oversee performance, resolve issues, and enhance client satisfaction and retention.

The Client Success Manager manages client accounts, ensures satisfaction, fosters relationships, identifies upsell opportunities, and advocates for clients within the company.

The Senior Strategic Customer Success Manager manages large accounts to drive adoption, retention, and expansion while collaborating with internal teams and providing strategic guidance to customers.

The Vice President of Client Success at LawRank will lead the client success organization, ensure high client retention, develop revenue growth strategies, and establish a robust operating model while interacting with senior management and providing a strategic vision for client engagement.

The Senior Technical Account Manager oversees customer relationships, driving engagement, onboarding, AI enablement, and business outcomes using ClickUp's platform.

The Customer Success Manager will drive customer engagement and satisfaction, create strategic plans, and foster partnerships to maximize Guidewire's value for clients.

The Strategic Customer Success Manager at Maze will manage high-value accounts, drive customer adoption, provide strategic guidance, conduct business reviews, and collaborate across teams to ensure customer success and retention.

The Senior Customer Success Manager at Instructure will enhance relationships with higher education clients, ensuring account health, driving growth, and collaborating on strategies for customer success and renewal.

The Customer Success Manager ensures customers realize the full value of Proofpoint products, driving renewals and add-ons through effective account management and advocacy.

Lead the Customer Success team by driving onboarding, engagement, and retention strategies, while managing high-value accounts and collaborating with product and sales.

Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.

Manage post-sales client relationships, focusing on adoption and satisfaction while leading a small team. Analyze data for strategic insights and foster cross-functional collaboration.

Lead and grow a portfolio of client accounts, ensuring successful onboarding, implementation, retention, and renewals. Manage and mentor client success managers, analyze performance data, identify risks and growth opportunities, coordinate cross‑functional teams, and deliver actionable reporting to improve client outcomes and program adoption.

Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.

Manage customer adoption lifecycle, lead technical value-selling, drive delivery management, and consult on API architecture to ensure customer success.

The Senior Director of Customer Success at Limber Health will manage large client accounts, drive growth through upselling, and lead a team focused on client satisfaction and success.