Top Senior Account Manager (AM) Jobs in Detroit, MI

Lead and coach a small team of account managers while carrying your own commercial/mid-market book. Build and execute expansion playbooks to drive add-on capacity, cross-sell, upsell, and term extensions. Own pipeline, forecast, and CRM hygiene; partner with Customer Success, Renewals, and Sales Engineering to convert adoption into qualified pursuits. Coach deal strategy, negotiation, and territory planning while modeling the motion in your own accounts. Work hybrid from Downtown Seattle several days per week.

Manage and grow accounts for portable gas detection products across a multi-state territory. Build customer and distributor relationships, identify cross-sell opportunities, provide technical support and solutions, drive sales through the CRM (Salesforce), negotiate and close deals, and travel approximately 50% by vehicle to support customers and channel partners.

Own and grow a portfolio of large, global enterprise accounts by managing complex, multi-stakeholder sales cycles to drive net-new revenue, renewals, and expansions. Develop multi-year account strategies, build executive-level business cases tied to regulatory risk and cost avoidance, forecast and manage pipeline, lead cross-functional teams, align partner ecosystems, and leverage AI tools to improve account planning and engagement.

Manage revenue, retention, and expansion for strategic enterprise grocery accounts. Own C-suite relationships, lead executive discovery and QBRs, coordinate internal product and operations alignment, and run complex renewals and expansion deals. Drive customer advocacy, joint marketing, and commercial strategies to maximize lifetime value and prevent churn.

Manage and expand a portfolio of strategic enterprise accounts, driving adoption, renewals, upsell, and revenue growth. Act as trusted advisor to executive stakeholders, develop account plans, coordinate cross-functional teams, forecast opportunities, and lead contract negotiations to ensure long-term customer success.

Own territory sales: build channel relationships, evangelize the platform, manage inbound/outbound leads and CRM pipeline, collaborate with product/support/SE, forecast and exceed quota, and travel to support customer relationships.

The Enterprise Account Manager will develop a portfolio of enterprise customers, focus on customer relationships, manage subscriptions and contracts, and generate additional business revenue for the company.

Manage and grow enterprise customer relationships to maximize retention, expansion, and ROI. Own renewals and negotiations, conduct executive business reviews, execute strategic account plans, drive adoption and upsell, coordinate cross-functional teams, and travel to customer meetings within territory.

Manage and grow enterprise life-insurance distribution accounts post-sale. Drive sales planning, adoption, and growth; monitor account performance with data; lead onboarding, integrations, enablement and co-marketing; cultivate agent relationships; represent partner needs to product and internal teams. Travel ~5 days/month.

Manage and grow strategic Fortune 100 accounts through solution selling, account planning, upsell/cross-sell, renewals, and client relationship development. Drive new business, collaborate with client services and leadership on proposals and execution, represent Applause at events, and maintain activity in Salesforce.com to meet sales quotas.

Manage and grow large, complex enterprise accounts as a trusted advisor to C-suite and senior IT leaders. Develop and execute strategic account plans, demonstrate platform value, drive revenue expansion and retention, lead complex global deal negotiations, and collaborate with cross-functional teams to align products and deliver customer outcomes. Meet or exceed quarterly revenue and retention targets and provide market feedback to influence product direction.

The Strategic Account Manager manages top IMB accounts, focusing on sales growth, customer satisfaction, and building relationships to drive nCino solutions' adoption.