We are looking for a commercially driven Enterprise Account Manager to support Sidetrade's continued growth across our enterprise client base. You will play a critical role in retaining and expanding revenue within a portfolio of large, multinational accounts, acting as a trusted advisor to Finance and Order-to-Cash leaders across EMEA and beyond.
Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customers leveraging its Order-to-Cash Intelligence platform and its Data Lake.
We’re proud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset. Sidetrade is positioned as a Gartner® Magic Quadrant™ Leader since 2022.
We value passion over perfection. So, if you’re eager to learn and bring great energy, we want to hear from you. Be you. Grow with us.
Curious about Sidetrade? Catch the Sidetrade Inside Out podcast.
Requirements
What you will do:
- Manage and grow a portfolio of enterprise accounts, driving net revenue retention and expansion ARR targets across Sidetrade's Order-to-Cash platform.
- Identify and close upsell and cross-sell opportunities across the full product suite, including cash collection, CashApps, Augmented Invoice, and Aimie agentic AI modules.
- Build and execute tailored account plans that connect Sidetrade's roadmap to each customer's business outcomes and strategic priorities.
- Own the full renewal and expansion cycle — from discovery to commercial negotiation and contract execution.
- Lead Executive Business Reviews (EBRs) with CFOs, VPs of Finance, and O2C Directors to demonstrate ROI and identify growth opportunities.
- Partner closely with the Customer Success team to ensure strong product adoption, smooth delivery, and high customer satisfaction.
- Maintain rigorous CRM hygiene in Salesforce, contributing to accurate pipeline management and revenue forecasting.
- Represent the voice of the customer internally, sharing insights that shape product roadmap and go-to-market strategy.
What you will bring:
- 3–6 years of B2B SaaS account management or sales experience, ideally within enterprise or mid-market segments.
- A proven track record of meeting or exceeding revenue retention and expansion targets.
- Experience in FinTech, ERP, Finance Automation, or adjacent enterprise software markets — familiarity with Order-to-Cash or Accounts Receivable processes is a strong plus.
- Executive presence and confidence engaging with C-suite stakeholders, including CFOs and Finance Directors.
- Strong commercial acumen with experience structuring and closing multi-year SaaS contracts.
- Proficiency with Salesforce or equivalent CRM platforms.
- A collaborative, customer-first mindset with excellent communication and stakeholder management skills.
Benefits
- Full remote - Work from home
- Health & wellness – medical coverage, life insurance, 401k matching and other wellness programs
- Time off – competitive paid holidays plus public holidays
- Career growth & compensation – competitive salary, equal opportunities, learning & mentorship programs, and advancement support
Because when you thrive, we all succeed!
We’re committed to providing a welcoming and inclusive experience for every candidate If you need any accommodation during the hiring process, just let us know.
Agencies
We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HR won’t be subject to fees.
What We Do
Sidetrade is a fast-growing international SaaS company with a solid 21-year track record. It is listed on Euronext Growth. Sidetrade simplifies the way businesses accelerate order-to-cash. Its next-generation AI self-learning technology, called Aimie, helps businesses unlock customer value. Fuelled by an unrivalled database consisting of millions of worldwide B2B customer payment experiences, Aimie automatically provides customer predictive analytics. She delivers actionable insights that enable teams to make data-driven decisions they can trust. Aimie also provides automation to get better results than purely manual or ERP-driven solutions. Sidetrade’s unique approach to AI unlocks the ability of any organization to leverage intelligent automation and sophisticated machine learning algorithms that maximise business value: • gain control and visibility of the order-to-cash process • secure and grow sales by reducing churn, and increasing upsell and cross-sell • accelerate cash generation by driving collection productivity and sales collaboration. Aimie is a valued teammate, who deals with repetitive, time-consuming tasks, so that her human co-workers can concentrate on their core business: increasing customer value and revenue. Aimie is a real game-changer in collaborative intelligence- a system whereby individuals and machines contribute to problem solving in complementary ways. Artificial intelligence in support of natural intelligence empowers teams to work faster, and smarter. From large multinationals to mid-size enterprises worldwide, thousands of companies already use Sidetrade's SaaS technology to embed a cash culture and optimize complex order-to-cash operations. Customers include: TechData, Nespresso, Expedia, Manpower, Inmarsat, Hearst Magazines, Cordant Group, PageGroup, Chubb, XPO Logistics, Veolia, Vinci....
.png){kind=logo}
