Senior Manager of Account Management

Posted 6 Days Ago
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Seattle, WA, USA
Hybrid
180K-240K Annually
Senior level
Big Data • Cloud
The Role
Lead and coach a small team of account managers while carrying your own commercial/mid-market book. Build and execute expansion playbooks to drive add-on capacity, cross-sell, upsell, and term extensions. Own pipeline, forecast, and CRM hygiene; partner with Customer Success, Renewals, and Sales Engineering to convert adoption into qualified pursuits. Coach deal strategy, negotiation, and territory planning while modeling the motion in your own accounts. Work hybrid from Downtown Seattle several days per week.
Summary Generated by Built In

Qumulo's cloud data platform manages exabytes of the world's most demanding data, unifying files, objects, and every workload across edge, core, and cloud.

About the Role:

Qumulo is hiring a Senior Manager of Account Management to lead our commercial growth team. In this player/coach role, you'll manage a small team of Account Managers focused on expanding commercial and mid-market customers in the Americas and internationally, while directly carrying your own book of accounts.

We’re investing in expansion as a dedicated motion, with our field sales team focused on new logos and this team owning growth for existing customers. Leading this team means getting to shape how it works: the segmentation, the coverage model, the playbook your team runs.
If you want to build a growth motion rather than run someone else's, this is the role for you!

As our Senior Manager of Account Management, you will:

  • Lead, coach, and develop a small team of Account Managers while directly managing your own portfolio of commercial and mid-market customers

  • Build your expansion playbook and expansion strategy and execution across the team's book: add-on capacity, cross-sell, upsell, new workloads, and expansion-tied term extensions

  • Establish direct relationships with technical, business, and economic stakeholders, reducing reliance on partner-led access to customers

  • Own team pipeline, forecast, and commit, with the CRM hygiene and inspection readiness to back it up

  • Partner with Customer Success Managers to convert adoption and risk context into qualified commercial pursuits

  • Share renewal accountability for your accounts with Renewals Management

  • Qualify opportunities and bring in Sales Engineering and specialist resources at the right moment to progress and close deals

  • Coach your team on deal strategy, negotiation, and territory planning while modeling the motion in your own accounts

Our ideal Senior Manager of Account Management will have:

  • 5+ years of quota-carrying B2B sales, expansion, or account management experience, with recent personal carry across a book of existing customers with experience selling on a consumption or usage-based cloud model including fluency in how usage growth drives expansion

  • Experience as an people-manager (or a senior IC who has led sellers) and wants a player-coach role

  • A track record of growing accounts across a high-volume book (100+ accounts)

  • Built sales or expansion process where little existed: segmentation, cadences, or playbooks you created and drove

  • Direct ownership of customer relationships and the full sales lifecycle

  • Experience working in a shared coverage model alongside Customer Success, Renewals, and Sales Engineering

  • Experience owning forecast and commit

  • Ability to work a few days a week from our Downtown Seattle HQ

  • Bonus points for: background in cloud infrastructure, data management, or unstructured data storage

The annual pay range for the role is USD $180,000 - $240,000 OTE. Individual pay depends on various factors, such as role level, relevant experience and skills. Pay ranges are reviewed and typically updated each year. Offers are made within the pay range applicable at the time.

Benefits & Perks:

  • Pre-IPO stock options

  • Flexible time-off policy

  • HSA and PPO health insurance options

  • Dental and Vision insurance

  • 401(k) plan

  • Public Transport or parking subsidy

About Qumulo:
Built for the most demanding enterprise workloads, from AI and HPC simulations to Splunk Observability, genomics and PACS medical imaging, geospatial datasets, media editing and rendering, and video surveillance, Qumulo unlocks the full power of an organization’s information. Our platform unifies file and object storage across data centers, edge, and public clouds, enabling efficient, accelerated computing and extending the reach of data unbound by protocol or transport limitations.

With more than 1,100 customers and exabytes of data under management, Qumulo powers mission-critical workloads anywhere real-time access to massive file datasets is non-negotiable. Qumulo delivers radical simplicity, hardware freedom, exceptional customer support, and a true hybrid-cloud architecture.
Our Values:
At Qumulo, we are building an open and collaborative culture where people can do their best work with customers as our magnetic field. We act as owners, we share by default, we are data driven and experimental and as an inclusive workplace, we encourage and celebrate multiple points of view. As part of our culture we believe diversity drives innovation.
Equal Opportunity Employer:
Qumulo is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin, or any other characteristic protected under federal, state, or applicable local law. For more information on Qumulo's Applicant Privacy Policy, please visit: https://qumulo.com/applicant-employee-privacy-notice

Skills Required

  • 5+ years quota-carrying B2B sales, expansion, or account management experience
  • Recent personal carry across a book of existing customers with experience selling on a consumption or usage-based cloud model
  • Experience as a people-manager or senior individual contributor who has led sellers (player-coach experience)
  • Track record of growing accounts across a high-volume book (100+ accounts)
  • Built sales or expansion process where little existed (segmentation, cadences, playbooks)
  • Direct ownership of customer relationships and the full sales lifecycle
  • Experience working in a shared coverage model with Customer Success, Renewals, and Sales Engineering
  • Experience owning forecast and commit with CRM hygiene and inspection readiness
  • Ability to work a few days a week from Downtown Seattle HQ
  • Background in cloud infrastructure, data management, or unstructured data storage

Qumulo Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Qumulo and has not been reviewed or approved by Qumulo.

  • Healthcare Strength Employee premiums for medical, dental, and vision are company-paid, with an added HSA contribution. Employer-paid life and disability coverage and no-cost mental-health support further strengthen the health package.
  • Parental & Family Support There is substantial paid leave for birthing parents and for non-birthing or adoptive parents. The policy signals meaningful support for family needs.
  • Leave & Time Off Breadth A flexible PTO policy includes a required minimum and encouraged higher usage to promote real time away. Guardrails are intended to help employees actually take time off.

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The Company
HQ: Seattle, WA
434 Employees
Year Founded: 2012

What We Do

Qumulo is the leading file data platform for multi-cloud environments, providing unrivaled freedom, control and real-time visibility for file data at massive scale. Fortune 500 companies, major film studios, and the largest research facilities in the world trust Qumulo to help them innovate with their mission-critical digital files. The Qumulo experience makes file data management simple with continuous new features, a single solution for all workloads, and access to customer success experts on your schedule. www.qumulo.com.

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