Top Customer Success Jobs in Dayton, OH

The Supervisor of Payment Processing Support oversees team operations, coaches staff, ensures compliance with payment regulations, and resolves customer issues.

The Senior Advisor, Member Services will cultivate relationships with members, align their strategies with Arcadia's solutions, and provide strategic guidance to optimize utilization of the platform.

The Account Manager will develop client relationships, manage projects in healthcare market research, and ensure client satisfaction while driving account growth.

Lead the Agent Success function, managing enablement, knowledge management, and quality assurance programs to enhance customer experience and agent performance.

Lead and build community strategy, vision, and team within Customer Experience, focusing on provider engagement and retention initiatives.

The Renewals Manager focuses on customer retention by executing the renewal process, collaborating with sales and customer success teams, and ensuring a seamless customer experience in renewing subscriptions.

The Senior Solutions Engineer partners with Account Executives to support customer needs, ensuring the Webflow solution meets business objectives through technical validation and customer engagement.

Manage partner relationships, drive growth through engagement programs, provide training, and collaborate with internal teams to enhance partnerships in roofing supply industry.

The Onsite Trainer will deliver in-person training sessions, customize content for client needs, gather feedback, and collaborate with teams to enhance training programs.

The Solutions Engineer will provide pre-sales technical support and develop product demonstrations, leading proof of concepts for customer experience management solutions.

The Customer Support Associate resolves customer issues through live chat and email, ensures timely responses, and meets quality and productivity targets. They provide advocacy for the brand and maintain up-to-date knowledge of product features.