Top Tech Support Jobs in Dayton, OH

As a Senior Principal Engineer, you'll define and drive the technical strategy for customer experience platforms, lead architectural decisions, and mentor engineering teams to enhance customer and agent experiences.

Support enterprise customers and partners integrating applications with Wasabi Cloud. Diagnose, research, reproduce, and report defects; test storage services with third-party applications; validate interoperability using APIs and SDKs; investigate S3 protocol behavior; and collaborate with sales, development, QA, product, and support teams.

Provides Tier 2 technical support for store POS systems, payment terminals, networks, and IT infrastructure. Troubleshoots escalated hardware, software, connectivity, and security issues using remote tools, logs, diagnostics, and monitoring platforms. Documents resolutions, analyzes recurring problems, supports technology rollouts, collaborates with Tier 3 teams, maintains knowledge resources, and mentors Tier 1 staff. Requires availability for 24/7/365 shift coverage, including nights, weekends, and holidays.

Provides technical product and application support for vinyl films, adhesives, laminates, tapes, and related materials. Recommends products, troubleshoots application issues, performs hands-on testing, supports complaints and RMAs, documents findings, and collaborates with Quality, R&D, Product Management, Production, and Sales. Creates technical training and resources, supports demonstrations and trials, and participates in continuous improvement. The role operates in office and manufacturing environments with occasional customer-related travel.

Provides hands-on service desk and end-user IT support in office and manufacturing environments. Responsibilities include diagnosing hardware and software issues, installing and upgrading computers, managing user accounts and tickets, maintaining equipment inventories, troubleshooting printers and phones, training employees, documenting procedures, and supporting network and software applications. The role also assists with process improvement, quality procedures, on-call coverage, and IT projects while following manufacturing safety and PPE requirements.

Supports client delivery and implementation of SitusAMC software in production environments. Documents specifications, configurations, user guides, and release notes; configures and tests applications; validates and routes software defects; analyzes requirements; demonstrates upgrades and enhancements; and conducts client and internal training. Provides customer liaison support through virtual and on-site service delivery while resolving issues and adapting to changing priorities.

Provide hands-on service desk support in office and manufacturing environments. Diagnose and resolve hardware and software issues, install and configure computers and IT equipment, manage support tickets, maintain equipment inventory, train users, support software and hardware procurement, document processes, and provide on-call coverage in a bring-your-own-device environment.

Provides hands-on service desk support in office and manufacturing environments. Diagnoses and resolves hardware and software issues, installs and upgrades computers and IT equipment, manages tickets and inventory, supports printers and phones, troubleshoots networks, creates user accounts, trains employees, documents procedures, and assists with process improvements and special projects. The role requires adherence to safety, PPE, quality management, lean manufacturing, and 5S practices.

Provide email-based billing and RCM technical support for B2B SaaS customers, triage and escalate tickets, assist engineering with issue prioritization, maintain deep product knowledge, improve customer experience, and identify product enhancements to increase satisfaction and loyalty.

The role involves the administration and maintenance of a classified Azure environment, software management, system health monitoring, and supporting both Windows and Linux infrastructure.

As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.

Nagarro is seeking an Associate Engineer for Tech Support who will help solve tech-related issues and provide solutions. Ideal candidates are ready to advance their careers in a dynamic environment.

Nagarro seeks an Associate Engineer for tech support roles, helping with product and service challenges in a dynamic work environment.

The Associate Engineer in Tech Support will assist with various technical challenges, contributing to customer satisfaction and solutions.