Top Customer Success Jobs in Dayton, OH

As a Client Experience Specialist, you'll assist clients seeking disability benefits or insurance compensation through active phone communication. Your role focuses on understanding their situations, advising on the process, and guiding them with empathy. The position requires navigating complex topics and metrics-driven evaluation, impacting many people positively.

As a Client Experience Associate, you'll engage with clients via phone to assess their situations regarding disability benefits and insurance compensation. Your role involves guiding them through the process, utilizing internal tech platforms, and fostering supportive conversations. You'll be a critical resource for individuals in crisis, helping them navigate the complexities of their needs without requiring prior legal knowledge.

The Paralegal/Client Manager at Atticus will drive client relationships, collaborate with attorneys on case strategies, and shape evidence to win client cases. They will work with other teams to enhance service delivery and redefine quality representation in disability proceedings, serving individuals seeking government benefits and legal compensation.

The Customer Success Manager will build consultative relationships with clients, driving adoption and satisfaction while identifying growth opportunities. This role involves managing customer accounts, facilitating reviews, and advocating for customer needs within the company to optimize service delivery.

The Customer Success Manager will enhance customer experience through consultative relationships, driving customer retention and satisfaction. Responsibilities include managing customer relationships, setting goals, facilitating Executive Business Reviews, and identifying upsell opportunities within the FourKites platform.

As a Customer Success Manager, you will lead support efforts for VSCO's community, managing a team of support agents, ensuring quality communication, and optimizing customer experience tools. You'll gather insights, recommend solutions, and drive retention by addressing customer needs and leveraging product feedback.

The Product Support Representative will provide exceptional technical support for the Reclaim platform, using tools such as Intercom and Zoom. Responsibilities include troubleshooting issues, communicating with customers, documenting feedback, and driving projects to enhance customer experience while aiming for high satisfaction scores.

The Customer Success Manager will develop product expertise, maintain client relationships, drive growth in lending volumes, host trainings, analyze client data, and collaborate with internal teams to improve services. They will target veterinary practices and facilitate solutions tailored to their financial needs.

As a Resolutions Associate II at Affirm, you'll establish a robust knowledge management system, refine content for clarity, conduct monthly audits, analyze quality reports, and work with teams to enhance call quality and collection success for improved customer experiences.

The Senior Manager of Client Success will advance Cohere's value-based care solutions by building strong client relationships, ensuring tailored implementations, and collaborating internally for operational success. They will advocate for clients and provide expert advice on market trends and best practices, while also leading cross-functional teams to meet client needs.