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The Advanced Maintenance Technician ensures the upkeep of Formlabs headquarters by managing repairs and maintenance across multiple locations. Responsibilities include executing building repairs, handling HVAC maintenance, managing vendors, and maintaining safety protocols. This role requires effective communication and the ability to work independently or as part of a team.
As a Technical Support Agent at Formlabs, you will assist customers in understanding and mastering 3D printing technology. You will serve as the first contact point for customer inquiries, provide solutions to problems, and ensure high satisfaction levels through various communication methods including email, live chat, and phone support.
The Asia Test Lab Technician will test 3D printers to ensure they meet quality standards, create quality inspection reports, follow up on supplier issues, coordinate sample testing, and maintain a safe and organized laboratory environment.
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