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The Delivery Consultant at Dynatrace is responsible for delivering a variety of services using the Dynatrace Unified Platform. This includes deployment, training, and long-term managed services. Responsibilities involve monitoring application performance, troubleshooting issues, maintaining dashboards, and mentoring clients on best practices. The role requires effective communication, documentation, and collaboration with sales for new opportunities.
As a Senior Technical Support Engineer, you will resolve customer-reported issues with Dynatrace's SaaS and managed products, troubleshoot diverse technology ecosystems, collaborate with development teams, and exchange knowledge to improve products while working in a dynamic environment.
The position involves a 14-week training program followed by a role as a Technology Consultant. Responsibilities include ensuring successful adoption of Dynatrace technologies, providing analytics, and helping customers avoid and resolve performance issues during the software application lifecycle.
The role involves joining a Professional Development Program to become a Technology Consultant at Dynatrace. Responsibilities include ensuring successful adoption of Dynatrace technologies, providing real-time analytics, and assisting customers with digital transformation. Candidates should be proactive, motivated, and flexible in working in a fast-paced environment.
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