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Recruiting an IT Finance internal consultant in Madrid to support product and business goals through ERP process configuration, work with key stakeholders, prepare project scoping, manage integrations, customize reports and searches, create process models, and adhere to internal controls.

The IT Operations Manager at Aircall is responsible for managing support tickets, employee onboarding and offboarding, hardware procurement, vendor management, and IT operations improvement. The ideal candidate will have strong technical expertise and leadership skills to drive process improvements and ensure compliance with industry standards.

Seeking a Tech Savvy, Support Operations Specialist to join the Aircall Support Operations team in a fully remote position based in Portugal. Responsibilities include providing technical, development, and support expertise to the Global Support team, reviewing tickets, investigating bug reports, refining requirements documentation, maintaining information systems, and developing technical solutions using various coding languages. Required skills include organizational skills, SQL knowledge, Python and Java proficiency, Agile experience, troubleshooting skills, and deployment practices. Desirable skills include experience with Project Management tools, Jira, Zendesk, backend development languages, and cloud-based infrastructure.