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Top Senior Level Customer Success Jobs in Boise, ID

2 Days Ago
United States
Remote
197 Employees
Senior level
197 Employees
Senior level
Healthtech
As a Senior Customer Success Manager at Sword Health, you will manage the client lifecycle for union customers, build strategic relationships, and demonstrate Sword’s value through performance monitoring and reporting. You will also advocate for customer needs internally and contribute to the development of account plans to enhance client success and satisfaction.
2 Days Ago
United States
Remote
579 Employees
Senior level
579 Employees
Senior level
Information Technology • Software
As a Technical Support Engineer, you'll diagnose and resolve complex customer issues related to Redis Enterprise Software, manage critical problems, and engage with engineering teams to provide solutions. Your role will involve troubleshooting production systems, analyzing performance issues, and facilitating communication across teams to ensure timely resolutions.
Top Benefits:
401-K
Company Equity
Company Outings
+30 More
2 Days Ago
United States
Remote
20,962 Employees
Senior level
20,962 Employees
Senior level
Healthtech • Biotech • Pharmaceutical
As a Digital Customer Success Manager at Alcon, you'll lead customer onboarding, manage relationships, provide training on digital health solutions, advocate for customer needs, monitor success metrics, and collaborate with sales and product teams for improvements.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+19 More
2 Days Ago
United States
Remote
500 Employees
Senior level
500 Employees
Senior level
AdTech • Marketing Tech • Social Media • Software
As a Senior Manager of Customer Success at SOCi, you will lead and mentor a team of Customer Success Managers to enhance customer experiences and maximize the value of SOCi's SaaS platform. Responsibilities include overseeing customer success initiatives, managing enterprise-level client relationships, collaborating with various departments, and refining processes to ensure retention and growth.
Top Benefits:
401-K
401-K Matching
Company Equity
+27 More
2 Days Ago
USA
Remote
95 Employees
120K-180K Annually
Senior level
95 Employees
120K-180K Annually
Senior level
Software
The Head of Customer Success will lead the Enterprise Customer Success team, focusing on engagement and growth for large non-profit customers. Responsibilities include developing workflows, mentoring team members, executing growth strategies, and building relationships with executive stakeholders to drive ROI for clients.
2 Days Ago
USA
Remote
142 Employees
Senior level
142 Employees
Senior level
Cloud • Software
The Manager of Customer Success Engineering will oversee and mentor a team of Customer Success Engineers, ensuring smooth onboarding of new customers to the ArmorCode platform, improving customer adoption rates, managing integrations, and enhancing customer relationships. The role involves proactive problem solving and collaboration with internal teams based on customer feedback.
2 Days Ago
United States
Remote
120 Employees
120K-140K Annually
Senior level
120 Employees
120K-140K Annually
Senior level
Security • Software • Cybersecurity
The Customer Success Manager at DuploCloud will oversee onboarding projects, ensuring customers adopt solutions effectively. The role requires strong technical knowledge of cloud technologies, project management, and collaboration with customers and internal teams to enhance the customer experience and drive product adoption.
3 Days Ago
United States
Remote
304 Employees
100K-120K Annually
Senior level
304 Employees
100K-120K Annually
Senior level
Software
As a Customer Success Manager, you will manage long-term relationships with customers, ensuring a seamless onboarding process, maintaining training sessions, and driving growth through strategic account plans. You will advocate for customers' needs by collaborating with various teams to resolve issues and propose improvements across the organization.
3 Days Ago
USA
Remote
1,753 Employees
111K-139K Annually
Senior level
1,753 Employees
111K-139K Annually
Senior level
AdTech • Digital Media • Insurance • Analytics
The Partner Success Manager II at eHealth plays a critical role in managing strategic partner accounts, focusing on business growth, customer acquisition, and partner success. The manager develops strategies, builds relationships, identifies challenges, and ensures a high-quality service experience for partners, while also mentoring junior staff and addressing various technical and operational needs.
3 Days Ago
United States
Remote
263 Employees
Senior level
263 Employees
Senior level
Marketing Tech • Mobile • Software
The Sr. Manager of Customer Success will lead customer engagement, enhance team performance, and ensure exceptional service. Responsibilities include coaching teams, monitoring KPIs, and collaborating cross-functionally to improve customer journeys and retention. This role emphasizes strategic leadership in managing customer success initiatives.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+40 More
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