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Top Senior Level Customer Success Jobs in Birmingham, AL

266+ Job Results
3 Days Ago
United States
Remote
1,029 Employees
Senior level
1,029 Employees
Senior level
Marketing Tech
The Customer Success Manager will be responsible for managing an enterprise portfolio, driving customer retention, satisfaction, and growth. The role requires outstanding relationship management skills and consulting with business leaders to leverage Marigold's solutions for a Consumer-First Marketing approach.
3 Days Ago
United States
Remote
120 Employees
Senior level
120 Employees
Senior level
Retail • Software
The Senior Customer Support Specialist at Zipline delivers first-class customer service by supporting the frontline team and Account Managers. Responsibilities include managing customer inquiries via live chat or email, identifying and escalating issues, maintaining a positive tone, and contributing to internal documentation and training for new hires.
3 Days Ago
United States
Remote
149 Employees
Senior level
149 Employees
Senior level
Generative AI
The Customer Success Manager will lead a team to enhance customer satisfaction and retention, develop strategies for upselling, resolve issues, analyze customer metrics, and collaborate with various teams to ensure effective service delivery.
3 Days Ago
United States
Remote
16 Employees
120K-160K Annually
Senior level
16 Employees
120K-160K Annually
Senior level
Artificial Intelligence • Information Technology • Software
Seeking a Customer Success Manager to manage a portfolio of health system clients, develop relationships, resolve customer issues, and collaborate with internal teams. Remote position within the US with a base salary of $120K to $160K + equity.
3 Days Ago
US
Remote
1,689 Employees
Senior level
1,689 Employees
Senior level
Information Technology
As a Carline Specialist / Virtual Technician, you will provide technical assistance to automotive technicians across the US and Canada, focusing on diagnostics and repairs. You will utilize your expertise in vehicle systems, help document calls, and ensure accurate repairs, all while using various communication methods.
3 Days Ago
USA
Remote
83 Employees
Senior level
83 Employees
Senior level
Software
The Customer Success Manager at Pulley will lead customer relationships, enhance product usage, ensure retention, gather feedback for improvements, and collaborate with other teams to deliver solutions. The role involves a proactive approach to account management in a SaaS environment, focusing on customer experience and problem-solving.
3 Days Ago
4 Locations
97,838 Employees
96K-191K Annually
Senior level
97,838 Employees
96K-191K Annually
Senior level
Healthtech
As an Influencer Specialist at Abbott, you will develop and execute an influencer strategy to meet brand objectives, manage relationships with influencers, create impactful marketing campaigns, and analyze their effectiveness. You will collaborate with various teams and oversee the influencer program budget to optimize ROI.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+22 More
3 Days Ago
USA
Remote
105 Employees
120K-150K Annually
Senior level
105 Employees
120K-150K Annually
Senior level
Edtech • HR Tech • Software
The Enterprise Customer Success Manager at WorkRamp manages high-value customer accounts, builds relationships, drives product adoption, handles renewals, and collaborates with the product team. This role requires strong communication skills and experience in managing enterprise accounts.
3 Days Ago
USA
Remote
67 Employees
95K-140K Annually
Senior level
67 Employees
95K-140K Annually
Senior level
Artificial Intelligence • Big Data • Information Technology
As a Customer Success Manager at Doxel AI, you'll act as a brand ambassador and trusted advisor, working closely with strategic customers to maximize the value of Doxel's products. Responsibilities include facilitating effective utilization of the product, gathering customer feedback, leading business reviews, and addressing customer support requests to ensure client satisfaction and adoption.
3 Days Ago
USA
Remote
358 Employees
Senior level
358 Employees
Senior level
Software
The Technical Integration Specialist - API is responsible for providing advanced technical support for customer and vendor API integrations, resolving issues, educating stakeholders, and collaborating with development teams to enhance integration efficiency.
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