Get the job you really want.

Top Senior Customer Success Jobs in Birmingham, AL

Reposted 12 Days AgoSaved
Remote or Hybrid
Birmingham, AL
125K-145K Annually
Senior level
125K-145K Annually
Senior level
Healthtech • HR Tech • Software
Manage key client relationships in pharmacy benefit management, ensuring client satisfaction and operational excellence. Lead meetings, track deliverables, and support clients through issue resolution and education.
Top Skills: ExcelGoogle SheetsGoogle SlidesPower Point
Reposted 12 Days AgoSaved
Remote
Birmingham, AL
Senior level
Senior level
Edtech • Marketing Tech • Software
The Sr Director of Customer Success & Renewal Management will lead customer lifecycle management, drive renewals, manage a team, and enhance customer engagement.
Top Skills: Ai-Powered ToolsCrm PlatformsGainsightSalesforce
13 Days AgoSaved
Remote
Birmingham, AL
Senior level
Senior level
Healthtech
The Senior Client Success Manager leads relationships with key clients, ensuring satisfaction and success while collaborating with internal teams to drive measurable outcomes.
13 Days AgoSaved
Remote
Birmingham, AL
215K-240K Annually
Senior level
215K-240K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Senior Director of Customer Success will lead a team, define strategies, and build relationships with major health systems to ensure exceptional client outcomes.
Top Skills: JIRASalesforce
13 Days AgoSaved
Remote
Birmingham, AL
Senior level
Senior level
Information Technology • Software
The Director of Support and Customer Success will lead customer experience transformation, drive customer retention and satisfaction, and enhance support operations. Responsibilities include overseeing onboarding, support quality, and strategic initiatives while managing teams and metrics to improve overall customer success.
Top Skills: Automation TechnologiesCrm SystemsCustomer Success PlatformsSupport Tools
Reposted 13 Days AgoSaved
Remote
Birmingham, AL
128K-182K Annually
Senior level
128K-182K Annually
Senior level
Fintech • Real Estate • PropTech
The Senior Manager, Customer Success will lead a team, developing strategies to enhance customer relationships, drive product adoption, and ensure client satisfaction while identifying growth opportunities.
Top Skills: Google WorkspaceOpenai ProductsSalesforceSisense
Reposted 13 Days AgoSaved
Remote
Birmingham, AL
211K-285K Annually
Senior level
211K-285K Annually
Senior level
Cybersecurity
The role involves leading the digital customer success strategy, driving customer engagement, activation, and retention while collaborating with product and marketing teams.
Top Skills: AmplitudeAPIsGainsightIterableMarketoMixpanelPendoSalesforce
Reposted 14 Days AgoSaved
In-Office or Remote
Birmingham, AL
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive success for Fortune 50-100 customers by managing relationships, ensuring product adoption, and overseeing renewals, while collaborating with sales for growth opportunities.
Reposted 14 Days AgoSaved
Remote
Birmingham, AL
Senior level
Senior level
Artificial Intelligence • Healthtech
The Customer Success Executive will manage relationships with health plan clients, enhance user adoption of AI solutions, and drive measurable outcomes in payer operations.
Top Skills: AISaas Solutions
Reposted 14 Days AgoSaved
Remote
Birmingham, AL
100K-130K Annually
Senior level
100K-130K Annually
Senior level
Software • Cybersecurity
The Customer Success Manager oversees a portfolio of customers, ensuring their experience and retention while managing onboarding, project execution, and relationships. They utilize data to guide priorities and facilitate upsell opportunities, fostering strong customer partnerships and internal team accountability.
Top Skills: Compliance SoftwareCybersecurity ToolsIt Systems
Reposted 14 Days AgoSaved
Remote
Birmingham, AL
94K-128K Annually
Senior level
94K-128K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Manager oversees display advertising campaigns, ensuring customers effectively adopt the platform and achieve revenue growth through insights and analytics while collaborating with internal teams.
Top Skills: Amazon DspAmazon Marketing CloudExcelThe Trade DeskWalmart Connect
Reposted 14 Days AgoSaved
Remote
Birmingham, AL
129K-177K Annually
Senior level
129K-177K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Director drives customer satisfaction, retention, and engagement by managing strategic relationships, problem-solving, and leading cross-functional teams for customer outcomes.
Top Skills: AnalyticsE-CommerceSaaS
New

Track Smarter, Apply Better.

Ditch the spreadsheets. Organize your job search with our freeApplication Tracker.

Use For Free
Application Tracker Preview
Reposted 14 Days AgoSaved
Remote
Birmingham, AL
115K-160K Annually
Senior level
115K-160K Annually
Senior level
Productivity • Software • Conversational AI
The Senior Customer Success Manager at Twilio leads customer relationships post-sales, drives product adoption, and ensures customer satisfaction by tailoring strategies to meet customer goals and enhance account growth.
Reposted 14 Days AgoSaved
Remote
Birmingham, AL
200K-215K Annually
Senior level
200K-215K Annually
Senior level
Software
The Director of Customer Success Operations is responsible for optimizing post-sale functions to improve customer retention and satisfaction through data-driven strategies, process refinement, and team leadership.
Top Skills: Psa PlatformsSalesforceZendesk
Reposted 14 Days AgoSaved
In-Office or Remote
Birmingham, AL
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
As a Strategic Customer Success Manager, you will lead AI integration in CPG businesses, manage customer relationships, and drive adoption while focusing on retention and business value.
Top Skills: AIData AnalyticsSaaS
Reposted 15 Days AgoSaved
Remote
Birmingham, AL
Senior level
Senior level
Digital Media • News + Entertainment • Software
The Customer Success Manager ensures customer satisfaction post-sale, drives customer engagement, and partners across teams to enhance customer experience and retention.
Top Skills: Cloud EnvironmentsIp EnvironmentsVideo Production Software
Reposted 15 Days AgoSaved
In-Office or Remote
Birmingham, AL
200K-220K Annually
Senior level
200K-220K Annually
Senior level
Artificial Intelligence • Sales • Software
The Director of Customer Success will lead a global team, manage enterprise accounts, develop customer success programs, and drive operational excellence using AI-driven insights.
Top Skills: Ai-Driven WorkflowsCs Automation ToolsSalesforce
Reposted 15 Days AgoSaved
Remote
Birmingham, AL
128K-192K Annually
Senior level
128K-192K Annually
Senior level
Cloud • Information Technology • Insurance • Software • Analytics
The Senior Customer Success Manager drives customer engagement and satisfaction by fostering relationships, managing accounts, and ensuring clients maximize their investment in Guidewire solutions.
Top Skills: AICloud-Native SolutionsGuidewire Insurancesuite
Reposted 16 Days AgoSaved
In-Office or Remote
Birmingham, AL
Senior level
Senior level
Information Technology • Security • Software
The Senior Customer Success Engineer supports product adoption and resolves complex security challenges, building lasting customer relationships and driving success with Veracode solutions.
Top Skills: AWSAzure DevopsGitGraphQLJenkinsPostmanPythonRest
16 Days AgoSaved
In-Office or Remote
Birmingham, AL
Senior level
Senior level
Edtech
The Regional Manager, Client Success is responsible for overseeing client satisfaction, managing local teams, and driving strategic growth in Brazil.
Top Skills: Churn-Zero
16 Days AgoSaved
Remote or Hybrid
Birmingham, AL
120K-135K Annually
Senior level
120K-135K Annually
Senior level
Edtech • Fintech • Social Impact
Manage a portfolio of government clients, ensuring product adoption and driving revenue growth through upsells. Build relationships, develop success plans, and leverage data for client impact.
Top Skills: SaaS
Reposted 16 Days AgoSaved
Remote
Birmingham, AL
70K-110K Annually
Senior level
70K-110K Annually
Senior level
eCommerce
Manage customer success for mid-market Shopify accounts, driving user adoption, retention, and collaboration with internal teams to improve client experiences and growth opportunities.
Top Skills: CatalystChurn ZeroGainsightGoogle Data StudioLookerShopifyTableau
Reposted 16 Days AgoSaved
Remote or Hybrid
Birmingham, AL
190K-210K Annually
Senior level
190K-210K Annually
Senior level
Healthtech
Lead customer success strategy for Delfina's AI-powered maternal care platform, focusing on growth, retention, and partner relationships while managing a team and aligning with various departments.
Top Skills: Crm SoftwareCustomer Analytics DashboardsSpreadsheet Forecasting
Reposted 16 Days AgoSaved
Remote
Birmingham, AL
180K-220K Annually
Senior level
180K-220K Annually
Senior level
Fintech • Information Technology • Payments
The Senior Customer Success Manager will manage enterprise accounts, drive growth and retention, oversee onboarding, and collaborate with Product teams.
Reposted 16 Days AgoSaved
Remote
Birmingham, AL
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Customer Success Manager will manage key client relationships, provide technical support, drive customer outcomes, oversee onboarding, and identify growth opportunities.
Top Skills: Api IntegrationsPythonSQL
All Filters
New Jobs
Job Category
Experience
Industry
Company Name
Company Size

Sign up now Access later

Create Free Account