Top Senior Customer Success Jobs in Birmingham, AL

Manage the Enterprise Customer Success team, ensuring customer satisfaction and successful adoption of solutions. Provide coaching, define strategies, manage team KPIs, and foster a positive team culture.

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

The Client Success Director drives retention and growth for top brand accounts, curating sales narratives, leading high-stakes negotiations, and ensuring clients leverage their tech stack for optimal business outcomes.

The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.

The Sr. Client Success Operations Manager will optimize processes, manage tools, lead projects, collaborate cross-functionally, and enhance client communication to improve client satisfaction and retention.

The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.

Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.

The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.

Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.

The Customer Success Manager manages accounts to ensure customers achieve business outcomes, focusing on contract renewals and revenue expansion through technology adoption and data analysis.

Oversee a team of Customer Success Managers, drive customer satisfaction and value, implement processes, and manage team performance. Focus on coaching, strategic engagement, and KPI tracking to enhance customer outcomes.

The Manager, Client Success will drive long-term client success by managing relationships, enhancing product adoption, and leading retention and expansion initiatives across significant client portfolios.

The Strategic Client Success Manager will act as a key partner to enterprise clients, ensuring value realization, retention, and strategic alignment in construction finance. Responsibilities include account management, leading stakeholder discussions, and orchestrating internal resources to meet client needs.

The Senior Customer Success Manager oversees customer relationships, ensuring successful engagement with Thrive's technology solutions while driving renewals and expansion strategies.

The Customer Success Manager oversees customer relationships and is responsible for the adoption, engagement, and renewal of Thrive's technology solutions, ensuring customer satisfaction and success.

The Senior Client Success Manager, Enterprise is responsible for managing client portfolios, developing retention strategies, achieving upsell targets, and fostering strong client relationships. They provide business insights, lead partnerships, and ensure contractual commitments are met while mentoring colleagues and maintaining CS operations.

The role involves managing customer lifecycles, defining success metrics, collaborating with teams, and leveraging technology to enhance customer outcomes at Kong.

The Senior Customer Success Manager will drive customer satisfaction, developing strategies for product adoption and managing relationships with executive stakeholders to ensure customer value and retention.

The Enterprise Customer Success Manager ensures customer satisfaction by managing relationships, overseeing managed services contracts, and coordinating with internal teams to meet service goals and improve processes.