Top Operations Jobs in Ann Arbor, MI

The role involves owning market performance, driving operational health, conducting analyses to inform strategy, and collaborating cross-functionally to improve outcomes and marketplace efficiency.

Lead and scale on-site field operations across warehousing, events, and retail. Manage Field Operations Managers and shift leads to ensure reliable staffing, on-site quality, incident management, and account health. Define commercial frameworks, build AI-enabled tooling and monitoring with Product/Data/Engineering, and recruit, onboard, and develop shift lead talent to sustain performance at scale.

This role enhances project management across technology teams, ensuring effective coordination and delivery of initiatives related to Product & Pricing and Quote-to-Cash processes.

Lead and scale a Revenue Operations organization for Babylist Media, building systems, processes, and a team to manage ad operations, inventory, pricing, forecasting, commission planning, and revenue recognition. Own ad-server transition (Koddi), deal desk, forecasting, reporting, and cross-functional documentation to maximize yield and streamline GTM operations.

Lead the Patient Group's business operations: define strategy and operational frameworks, partner with Product/Engineering/Data to set priorities and roadmaps, align cross-functional stakeholders, and hire/mentor a lean ops team to scale patient acquisition, core experience, growth, and partnerships.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

The VP of Revenue Operations will enhance the operational infrastructure for sales and client management to drive efficiency and success, ensuring high standards in the customer lifecycle and strategic planning.

Manage day-to-day site operations and provide operational and technical support for simulation and skills-based learning. Coordinate scheduling, prepare and maintain simulation labs and equipment, support faculty during labs and assessments, manage inventory and events, train proctors, and maintain documentation to ensure safe, realistic, and efficient experiential education delivery.

The Advisor Solutions Operations Analyst supports reconciliation activities for accounts, ensuring accuracy, resolving discrepancies, and collaborating with internal and external parties while adhering to regulatory expectations.

The Assistant Director of IT Operations ensures optimal application value and service quality, manages team performance, compliance, and system integrity, while leading projects to enhance operational efficiency within the bank.

The Senior Operations Manager oversees daily operations including performance, billing, and PNL. Responsibilities include coaching team members, managing KPIs, and fostering employee retention to drive business growth.

The Senior Manager of Billing Operations oversees the full order-to-cash lifecycle for SaaS subscriptions, ensuring accurate invoicing and cash collection while optimizing the billing platform and collaborating cross-functionally.

The Sr. Director of Business Operations manages the operating system for solutions delivery, focusing on cost transformation, governance, culture, vendor management, and global change.

Lead the Sales Operations function for Brightwheel's Expansion business, managing a team and partnering cross-functionally to define strategy and optimize processes.

The Global Payroll Operations Partner manages international payroll, optimizes processes, ensures compliance, supports employee inquiries, and collaborates with finance and external partners.

The Operations Coordinator 2 ensures effective service contract execution, manages vendor activities, reports metrics, and supports team initiatives to maintain quality and compliance in customer service.

Lead Support strategy and operations: provide data-driven insights, build 0-to-1 programs, own lifecycle intelligence, drive AI/automation adoption, plan capacity and budgets, create unified performance dashboards, and represent Support cross-functionally to execute OKRs and improve customer experience.

Provide day-to-day IT operations for 50–60 clients, focusing on onboarding/offboarding, tech procurement, ticket response via email/Slack/meetings, documentation maintenance, process improvement, and co-facilitating client security training.

Lead and optimize day-to-day business operations, drive process improvements, manage projects and budgets, analyze data for strategic decisions, collaborate cross-functionally, support hiring and talent development, ensure regulatory compliance, and provide on-call/after-hours support as needed.

Drive sales efficiency through data analysis, KPI tracking, forecasting, and sales tool/process optimization. Build dashboards, model forecasts, support deal desk, and work cross-functionally to remove friction and scale sales operations.

Lead end-to-end payments and risk operations for an embedded fintech platform: merchant onboarding, underwriting, transaction monitoring, disputes, and loss management. Build reporting, data pipelines, and dashboards; move from manual processes to AI-assisted decisioning; own Stripe and partner relationships; maintain compliance and controls; present metrics to leadership; and hire and scale a lean operations team.

Lead day-to-day operations, drive team performance through KPIs, partner cross-functionally to remove operational gaps, optimize workflows, support change management, use data to inform strategy, coach supervisors and specialists, ensure compliance and member safety, and escalate/resolve complex issues while handling sensitive information per HIPAA.

Support field projects across health, agriculture, and education in Sub-Saharan Africa: engage with ministries and donors, build data capture and analysis solutions, train AI for nutrient detection using handheld spectrometers, and design/run national-scale STEM programs and contests. Work will be chosen based on interests and abilities.

The Operations Associate role involves solving various operational challenges, managing teams, and improving processes within a fast-paced, remote-first environment.

The Support Specialist ensures technical delivery for digital news platforms, resolves issues, leverages AI tools, and supports multiple television markets in operations.