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Humana has been exploring ways to foster direct care between pharmacists and patients. The healthcare company recently announced Aspen RxHealth as its pick for an app-based platform connecting pharmacists with patients to deliver clinical services, including medication therapy management (MTM).

Aspen RxHealth’s network of pharmacists will be able to contact Humana Medicare Advantage members and review medications, provide education and answer questions about their therapy. The program is currently available in Tampa, Florida, but could expand into other markets later this year.

The increased prevalence of medication is costly and complex for patients to navigate on their own, compelling Aspen RxHealth to double down on direct care as the ideal treatment model.

“With evolving trends of moving care out of expensive facilities to anywhere, anytime; and moving care to the appropriate level of care provider, pharmacists are emerging as a key solution to many of the challenges in our healthcare system.”

“With evolving trends of moving care out of expensive facilities to anywhere, anytime; and moving care to the appropriate level of care provider, pharmacists are emerging as a key solution to many of the challenges in our healthcare system,” said David Medvedeff, chief executive officer, Aspen RxHealth, in a statement.

By having more information at their disposal, patients using the Aspen RxHealth app are empowered to reach their health care goals, while pharmacists can take advantage of improved interoperability and more coordinated care to act as true partners with patients in their care.

“Pharmacies only have records about prescriptions they fill, and insurance companies generally only have records if there is a claim. This means some medications may fall through the cracks if a patient uses more than one pharmacy, pays for a prescription out of pocket or takes an over-the-counter medication or a supplement that does not require a claim,” said Scott Greenwell, President, Humana Pharmacy Solutions, in a statement.

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